PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,928 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,928 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th December 2024

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely soft harness - great customer service when I had a couple of questions too!”

Helpful Report

Posted 1 month ago

We love that you have fund your new harness to be nice and soft and that the team looked after you well. Thank you for your feedback 😊

Posted 1 month ago

“I am very pleased with my dogs harness. She is an awkward shape to fit. The main reason I ordered it was that she has slipped previous ones when she is alarmed by other dogs or loud noises. The PerfictFit seemes so secure but remains soft and comfortable.”

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Posted 1 month ago

It is lovely to hear that you have found your dog's new harness to be secure and comfortable, Valarie 😊 Thank you for the lovely review!

Posted 1 month ago

“Excellent help and service. perfect fit for my sheltie. Thank you.”

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Posted 1 month ago

And thank you, Roger for the review! It is great to hear that you are happy with the fit of your Sheltie's new harness 😊

Posted 1 month ago

“My dog’s barrel chest means that harnesses fitting well for walks get tight and uncomfortable as soon as he sits or lies down. Not Perfect Fit! Super happy customer for 8 years. We wear 20mm M-S-L.”

PerfectFit 5 star review on 6th November 2024

Helpful Report

Posted 1 month ago

Wow! WE are very pleased to hear that you have been with us for 8 yeas, Gloria! Thank you for taking the time to leave us such a lovely review and for sharing the picture of your lovely pup 😊

Posted 1 month ago

“We haver been using PerfectFit for over 5 years, this order was our 3rd harness (needed additional parts for his 1st harness as its only now starting to show signs of wear 5 years later) for our collie and second for my westie x malteese and yorkie! The quality is outstanding and customer service is second to none! Wouldnt go anywhere else!”

Helpful Report

Posted 1 month ago

Wow, Jodie! 5 years! We just love hearing from our long-standing customers! Thank you for coming back to us for a 3rdtime and for taking the time to leave us such a lovely review. Wishing you and your lovely two pups many happy walkies ahead.

Posted 1 month ago

“Contacted Perfectfit as have two mixed breed dogs. They asked for measurements along with recent photos of the dogs. Responded immediately with great advice and measurement sizes of suggested harnesses that will fit. Bought two and the are perfect. Such a difference on walks from using their old harnesses. Would highly recommend”

Helpful Report

Posted 1 month ago

Thank you for your lovely review, Helen 😊 It is great to hear that your two lovely mixed breeds are happy in their new harnesses and that the team looked after you well.

Posted 1 month ago

“Best fitting harness we've ever bought and we have tried a few.”

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Posted 1 month ago

Thank you for your lovely review and the 5 stars! 😊

Posted 1 month ago

“GOOD MATERIALS, GOOD DESIGN SAFELY HOLDING DOG WITHOUT BEING UNCOMFORTABLE. NOT SURE THAT THE LEAD IS ALL THAT COMFORTABLE FOR THE OWNER TO HOLD, AS THE FABRIC EDGES ARE A BIT IRRITATING TO GRIP, MAYBE A ROUND PROFILE WOULD BE MORE PLEASANT?”

Helpful Report

Posted 1 month ago

We love that you are a fan of the materials and design of the harness, Jude 😊 We will be sure to [ass your thoughts regarding the leads on to the development team. Thank you for your feedback!

Posted 1 month ago

“Super harnesses which are a perfect fit. Individual sections can be bought to make the best fit possible for the dog. I followed the recommendations on the website and the harnesses fitted the dogs well. Great choice of colours so the top section can be changed easily to give a different look. Having 4 dogs I love that each one has their own colour so easy to identify which harness us for which dog! The harnesses wash really well, perfect when you have mud seeking spaniels like mine, as the harnesses need washing on a daily basis! Just bought two more long leads to use with the front and back attachment rings which gives me more control when walking.”

Helpful Report

Posted 1 month ago

Thank you for leaving us such a thorough review, Helen 😊 It is great to hear that you are a fan of the style and design of the harness for your Spaniels. We love that they all have their own colours!

Posted 1 month ago

“I was impressed that I was asked additional questions prior to ordering to ensure a good fit. The PerfectFit people obviously know their stuff because the harness fit my terv girl perfectly. It's lightweight and does not restrict her movement.”

Helpful Report

Posted 1 month ago

It is great to hear that the team looked after you well to ensure the best fit for your lovely girl 😊 Thank you for leaving us your feedback!

Posted 1 month ago

“We’ve got the perfect fit for our 11 month old sholli and he looks stunning in his bright orange harness. PerfectFit were really helpful and quick at responding to my questions and advising on what sizes to try and sorting out alternatives when the first set wasn’t quite right. Very good service and a great product. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you for recommending us, Zoe! It is great to hear that the team looked after you well to ensure the best fit for your pup 😊

Posted 1 month ago

“Excellent service and the item I ordered arrived the following day, which was very helpful..”

Helpful Report

Posted 1 month ago

It is great to hear that you were happy with the service that you received and that your order got you in good time 😊 Thank you for the review!

Posted 1 month ago

“Always buy these harnesses. Always happy with the quality and fit. Recommended to any dog owners.”

Helpful Report

Posted 1 month ago

Thank you for recommending us Cb! It is great to hear how happy you are with the quality and fit 😊

Posted 1 month ago

“Excellent service, aptly named harness! Replacement service also prompt and efficient. Easily navigated website.”

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Posted 1 month ago

We are very pleased that we are living up to our name, Jan! Thank yo for taking the time to write us a review 😊

Posted 1 month ago

“The harness I ordered was a little loose at the front. I emailed PerfectFit with a photograph and an alternative piece was sent for us to try. This fitted perfectly. It is soft against my dogs body and well made. It helps that it doesn’t have to go over her head. There is nothing not to like about the harness or the service provided by PerfectFit, I have already recommended to a friend.”

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Posted 1 month ago

Thank you for the lovely review! It is great to hear that you have found the harness to be soft and comfortable for your dog and that you found the exchange service quick and simple 😊

Posted 1 month ago

“Simple to order with clear instructions. I needed to change part of the harness, very quick and simple to do. I received a new part the following day. Harness is fantastic quality, it fits my Dachshund absolutely perfectly.”

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Posted 1 month ago

It is wonderful to hear that you found ordering your lovely Daxi's new harness quick and simple, Nigel and that you are happy with the quality and fit. Thank you for your lovely review! 😊

Posted 1 month ago

“I've been using these harnesses for the last 15y they are great, reliable, comfortable, they last really well except for the front section which with my dogs need replacing every 5-10y so not a mayor issue!”

Helpful Report

Posted 1 month ago

Wow, Laura! Thank you for staying with us for 15 years! It is just great to hear from such a long-standing customer. We love that you still find the harness comfortable and reliable for your dogs. Thank you for taking the time to leave us a review! 😊

Posted 1 month ago

“It is a lovely harness if only we could get our rescue dog to let us put it on! She doesn't like change but we shall persevere.”

Helpful Report

Posted 1 month ago

Thank you for the review, Ann. Please find below some links to a couple of training videos which may be useful in desensitising your lovely rescue to the harness: https://www.instagram.com/p/C4xxmtRic-2/ https://www.instagram.com/p/C5yLY7oIFbM/

Posted 1 month ago

“From beginning to end this experience has been wonderful! The customer service team helped me choose the right size for my puppy. They were so helpful and when his harness arrived, it came with detailed instructions and a video link on how to fit. The harness itself is so sturdy and durable in comparison to others we have had. The way it fits has also really reduced our puppy’s anxiety. Will never buy from anywhere else. 10/10”

Helpful Report

Posted 1 month ago

Aw, we love that you and your pup are with us for the long-haul, Sarah! 😊 It is just lovely to hear how the harness and reduced your puppy's anxiety. Thank you for taking the time to review us.

Posted 1 month ago

“Amazing quality dog harness that does fit perfectly”

Helpful Report

Posted 1 month ago

It is great to hear that you are happy with the quality and fit of your harness, Maisie. Thank you for taking the time to leave us a review 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 1,928 reviews