PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,940 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best harness I have bought, so easy to put on, my dog can be a bit grumpy, got it on with great ease, customer service is second to none, will purchase again with confidence.”

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Posted 9 months ago

It is just great to hear that you found the harness easy to put on your pup, Ann Marie :) Thank you for taking the time to leave us your feedback.

Posted 9 months ago

“Harnesses are very good quality, well made and strong. Customer service was amazing too.”

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Posted 9 months ago

It is good to hear that you are happy with the quality of the harness and the team looked after you well, Nicola :) Thank you for leaving us a review.

Posted 9 months ago

“Thank you perfect fit this is just what i was looking for it is very soft and comfortable for my dog and he is happy to wear it the staff are really nice and friendly and helpful and i will definitely be buying this harness in the future”

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Posted 9 months ago

It is lovely to hear that your pup is happy and comfortable in their new harness and that the team looked after you well. Thank you for leaving us your feedback :)

Posted 9 months ago

“Can’t thank you enough for your help in not only choosing the right size but also for your support afterwards when I thought the harness was too big. It’s very comfortable for Alfie to wear and easy to put on now I’ve got the hang of it”

PerfectFit 5 star review on 12th March 2024

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Posted 9 months ago

Thank you for your review and for sharing such a beautiful picture of Alfie, Susan. It is great to hear that the team helped you to find the best size for him :)

Posted 9 months ago

“fantastic customer service,always buy perfect fit”

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Posted 9 months ago

We love that the team looked after you well, Michelle :) Thank you for the review!

Posted 9 months ago

“I ordered a harness for our border terrier. During the colder months we have used a jackets with a harness attached, he seems to like it and we like that it is not choking him if he pulls. I had a harness from PerfectFit previously for my Doberman (who did pull) and she loved it. It was a brilliant product and what we liked was that if any of the sections get tatty and worn, you are able to just reorder that piece. I ordered the one for my border terrier but the girth strap was too tight. I messaged PerfectFit straight away and they sent out both the girth piece and the “Y” piece to try a bigger size. These arrived 3 days later and the harness now fits perfectly. We have just returned from a long weekend where we have done lots of walking and the harness was brilliant. The product and the service are 10/10 !”

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Posted 9 months ago

Thank you for the lovely feedback, Katie. It is wonderful to hear that your harness worked well for you and your lovely pup on your holiday! :)

Posted 9 months ago

“PerfectFit were very helpful on the phone and as my dog was hard to fit, sent me two complete harnesses of different sizes but only charged me for one, asking that I return the parts which I didn't need. I was impressed with their knowledge, and also with the product -he's wearing a medium top and front and an XL girth! He's quite a big Irish terrier.”

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Posted 9 months ago

Thank you so much for taking the time to write us such a thorough review :) It is great to hear that the team helped you out to get the best fit for your lovely Irish Terrier.

Posted 9 months ago

“Excellent customer service”

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Posted 9 months ago

It is wonderful to hear that the team looked after you well, Victoria :) Thank you for taking the time to review us.

Posted 9 months ago

“Doug’s Perfect Fit is a perfect fit, thanks for the excellent advice and help.”

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Posted 9 months ago

And thank you for the kind feedback, Cleone :) Wishing you and Doug happy walkies!

Posted 9 months ago

“Amazing, gentle, very caring approach towards customer- helpful& efficient, every steps were well explained. Thank you for me& Ninja ☺️”

PerfectFit 5 star review on 8th March 2024

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Posted 9 months ago

Aw! What a lovely picture of Ninja! It is wonderful to hear that you were both looked after well, Patrycja :)

Posted 9 months ago

“So easy to measure! My pup didn’t quite fit one of the pieces and they sent the larger size out straight away! It’s so comfy and fluffy and fits her so well, it’s the only harness we’ve been able to find that fits her properly”

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Posted 9 months ago

It is great to hear that your new harness is fitting your pup so well, Cerys :) Thank you for the lovely review!

Posted 9 months ago

“Lovely harness and fits very well ,thanks to the advice from customer services ,excellent company ,”

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Posted 9 months ago

What a lovely review, Susan! Thank you :) It is great to hear that your harness is fitting well and that the team looked after you!

Posted 9 months ago

“those harnesses are just Perfect !!!! And the service is first class too .The fact they come in 3 parts is very clever too . Really well thought out”

PerfectFit 5 star review on 7th March 2024

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Posted 9 months ago

What a lovely video, Francoise! Thank you for sharing! Your pup certainly looks happy in their new harness and having a good old sniff around :)

Posted 9 months ago

“The correct term is in title....perfect”

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Posted 9 months ago

We do what it says on the tin, Caroline! :) Thank you for the 5 stars!

Posted 9 months ago

“Recommended by my dog trainer and a work colleague. This product is top quality, it is well made and fits lovely. Would recommend.”

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Posted 9 months ago

Thank you for your recommendation, Alison :) It is just great to hear that you are happy with the quality and fit of your new harness!

Posted 9 months ago

“We love perfect fit. Not only does it mean you can get a harness that actually fits, it has a d ring on the chest for use with a double ended lead too. Over 10 years I have only replaced two of the parts, so we are still 1/3 the original perfect fit order, which I love - you can just replace the parts as needed.”

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Posted 9 months ago

And we love that you are still with us after 10 years, Samantha! Thank you for staying with us and thankyou for taking the time to leave us your lovely feedback :)

Posted 9 months ago

“great quality as usual the website is very easy to use and the breed feature really helps and is helpful arrived very quickly and fits great after a little adjusting prices are a bit on the high side but i really do recomend this company and harneses highly”

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Posted 9 months ago

We are glad to hear that you found the website and sizing calculator helpful, Jay. Thank you so much for the lovely review :)

Posted 9 months ago

“This is the second time I have purchased a complete set for one of my dogs. The quality, as ever, is extremely high and I appreciate the ability to change parts of the harness to meet new requirements. Perfect Fit by name and perfect fit in practice !! Customer Support staff were extremely helpful in resolving a query re sizing - I continue to recommend your harnesses to other people. Thank you 😊”

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Posted 9 months ago

Thank you for leaving us such a lovely review, Alana :) It is lovely to hear that you have comeback to us for a second time and that the team looked after you well!

Posted 9 months ago

“Many thanks for sending the correct fitting it fits very well .”

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Posted 9 months ago

Thank you for the review, Caroline :) We're loving that you are happy with the fit!

Posted 9 months ago

“Excellent advice and customer service”

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Posted 9 months ago

Thank you for the review, Kerry :) It is great to hear that the team looked after you well!

Posted 9 months ago

PerfectFit is rated 4.9 based on 1,940 reviews