PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,930 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th December 2024

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have tried many harnesses for my Norfolk Terrier but he has always stepped out of them. This one works perfectly.”

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Posted 2 months ago

It is great to hear that your lovely Norfolk Terrier is happy in their new harness, Victoria :) Thank you for the feedback!

Posted 2 months ago

“Fits perfectly our corgi who gets out of collars and harnesses like a regular houdini! Great quality material and choice of mixing and matching to the size that fits our beloved pooch!”

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Posted 2 months ago

We are so pleased to hear that your lovely escape artist Corgi now has a well fitting harness :) Thank you for taking the time to leave us a review.

Posted 2 months ago

“Hi. Unfortunately stitching came away on the front clip after 1 week.”

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Posted 2 months ago

Thank you for your feedback, Susan. We are so sorry to hear that stitching has come away from the front D-ring of your harness. This is most unusual, and we can certainly replace this for you, free of charge. We will contact you directly to arrange this with you. Some preventative recommendations include: - Not using the front D-ring on its own with a single lead - If using a double ended lead attached to both the front and rear D-rings together, we recommend putting the majority of tension on the D-ring and using the front for gentle steering - Brush off any dirt or grit after every use - Wash on a cool wash and place in a wash bag or pillowcase - Leave to dry naturally and do not put in a tumble dryer.

Posted 2 months ago

“Love that I can order the parts separately when needed. Have used Perfect Fit harnesses for many years. My go-to harnesses and recommend to friends with dogs when they’re looking to get a harness. This time I ordered a new Y section plus a new harness as the wetter weather comes in.”

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Posted 2 months ago

We love that we are your go-to harness, Donna! Thank you for coming back to us once again. We just love hearing from our long-standing customers! :)

Posted 2 months ago

“Harness is very good we had the very small size and are happy with the fit however the release clips are very fiddly and hard to undo, so much so that my wife is looking for slightly larger better quality clips to try and replace the clips to make it useable”

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Posted 2 months ago

Thank you for the feedback, Clive. I can see that your harness is in our smallest range. There is some cross over between size ranges and it is possible that your pup would fit in to our larger 15mm range, which had slightly wider straps and bigger clips. If you would like to see if this is an option suitable for you, please drop us an email at: info@perfect-fit-dog-harness.com.

Posted 2 months ago

“Does the job.”

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Posted 2 months ago

Thank you for the 5 stars, Amanda! It is great to hear that you are happy with your new harness.

Posted 2 months ago

“This is our 2nd perfect fit for a our long haired GSD -comfort & movement for him all the way. That arm pit hair doesn't get knotted :-) Great harness for front and back lead connections. Love them Buddy & Polly”

PerfectFit 5 star review on 28th September 2024

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Posted 2 months ago

Thank you for the review, Polly! It is great to hear that the harness does not cause matting in Buddy's coat :)

Posted 2 months ago

“It is indeed a perfectfit! I have one for my older dog and now with another puppy (both cocke spaniels) I went back to perfectfit since she is on the small size o puppys, I sent them an email with her measurements and a picture and they advised on the size. I bought and a quick delivery later, it was a perfect fit! Thank you!”

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Posted 2 months ago

We are very pleased that we are living up to our name, Lise! Thank you for the review. We love that your have a PerfectFit for both your Cockers! Wishing happy walkies to all three of you! :)

Posted 2 months ago

“After searching for a good while for a harness in XL sizes, was so happy to find these. We have a large American Akita, and finding a harness to fit her girth has not been easy. The perfectFit system is just genius. Took a bit of trial & error to get the perfect fit, but with all their help, got there. And feels made to measure. That said, I have to commend the excellent customer service. Friendly & helpful throughout. Easy ordering/replacing of items, fast delivery. Highly recommend..”

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Posted 2 months ago

Thank you for recommending us, Andrew! It is much appreciated. it is wonderful to hear that the team looked after you well and that you are happy with your lovely Akita's new harness :)

Posted 2 months ago

“Mr Boris and I are delighted with his new Perfect Fit harness. It fits perfectly and looks attractive too. Mr. Boris is golden so the orange and black looks complementary LOL ! He is 9 and and 36 kg and strong !!!! He has always enjoyed long runs with my son in the country and so has never been used to "lead walks" Well he is already making great progress and the harness has given me the confidence to take him out and keep us both safe. I can see that he finds the harness comfortable and I can relax too. Thank you for the help in choosing the appropriate size it is indeed perfect . I can confidently recommend Perfect Fit. I have used these for my previous dogs Ruby and Honey and again just perfect. I certainly am a very happy customer.”

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Posted 2 months ago

It is just wonderful to hear how happy you and Mr Boris are with his new harness, Annie. We love that that it has given you the confidence to take him out and that he is relaxed and comfortable in it, too :) Thank you for taking the time to leave us such a lovely review!

Posted 2 months ago

“I can't praise PerfectFit enough for their excellent service and products.”

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Posted 2 months ago

It s just lovely to hear that you are happy with your harness and that the team has looked after you well. Thank you for the lovely review! 😊

Posted 2 months ago

“Really nice fit, looks comfy on my girl.”

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Posted 2 months ago

It is great to hear that your girl is looking comfortable in her new harness. Thank you for taking the time to leave us a review 😊

Posted 2 months ago

“These harnesses are light and comfy and fit even my oddly shaped dogs well!”

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Posted 2 months ago

What a lovely trio you have there, Kirsten! Thank you for sharing the video, it is much appreciated. It really shows off how many different shapes and sizes the harness can cater for! 😊

Posted 2 months ago

“As it says in the title the harness is a perfect fit for our labrador. Arrived swiftly.”

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Posted 2 months ago

It is great to hear that we are living up to our name, John and that you received it in good time 😊 Thank you for taking the time to leave us your feedback and wishing you and your lovely Lab many happy walkies ahead.

Posted 2 months ago

“This is the third set of dog leads I’ve bought from Perfect Fit. I thought this last one was the same as previous orders but it doesn’t include a loop to put your hand through. So you have to clip one end over to the lead to make a handle. Unfortunately this clip and the fluorescent tape make it very uncomfortable to use.”

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Posted 2 months ago

Thank you for your feedback, James. It sounds as if you have the 2m Training lead instead of the 1m fleece lead. If the lead is unused and still in resalable condition, we will be happy to exchange this for you. We will contact you directly to arrange this with you.

Posted 2 months ago

“Best harness by far. And ive tried loads. I have a pyrenees very powerful this harness was great. Had to order part replacement only because other dog in family got hungry lol. Great service great product”

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Posted 2 months ago

Thank you for leaving us such a positive review, Brian 😊 We are pleased to hear that your other pup only managed to get hold of one of the sections!

Posted 2 months ago

“This is a lovely harness. It fits perfectly round her back and tummy but a little bit loose around the neck and front of the chest but ok”

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Posted 2 months ago

Thank you for leaving us a review, Carol. I’m sorry to hear that the fit isn’t quite right. Keep everything that you have for the moment. We can send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted items once you are happy with the fit. In the meantime, please do not use the harness as the pieces need to be in resalable condition to be exchanged. We will contact you directly to arrange this with you.

Posted 2 months ago

“Harness was slightly smaller than I needed, the sizing wasn’t easy,a replacement one was sent straight away to try and just had to return the smaller one”

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Posted 2 months ago

We are glad to hear that you found the exchange service helpful in ensuring the right fit for your pup, Kazz. Thank yo for the 5 stars! 😊

Posted 2 months ago

“What a tremendous company to purchase our dogs new harness. I ordered the wrong size originally- customer services sent me a replacement and it fits perfectly. Great service PerfectFit.”

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Posted 2 months ago

Thank you for leaving us such a lovely review, Terence! It is great t hear that the team looked after you well to ensure that you had the right fit for your pup 😊

Posted 2 months ago

“Fantastic support in choosing the correct harness, lovely fit, easy to get on and off.”

PerfectFit 5 star review on 23rd September 2024

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Posted 2 months ago

Your pup certainly looks happy in their new harness, Jane! Thank you for sharing the lovely picture and for taking the time to leave us a review 😃

Posted 2 months ago

PerfectFit is rated 4.9 based on 1,930 reviews