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PerfectFit Reviews

4.9 Rating 1,971 Reviews
97 %
of reviewers recommend PerfectFit
4.9
Based on 1,971 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

PerfectFit 5 star review on 14th January 2025
Lawrence O'Connor
PerfectFit 5 star review on 1st January 2025
Anonymous
PerfectFit 5 star review on 20th December 2024
Peter
PerfectFit 5 star review on 19th December 2024
Katherine
PerfectFit 5 star review on 16th December 2024
Daniel
PerfectFit 5 star review on 16th December 2024
Daniel
PerfectFit 5 star review on 16th December 2024
Tanya Hawksbee
596
Anonymous
Anonymous  // 01/01/2019
We ordered a harness for our rescue dog that is slightly underweight. When we received the recommended size we felt that it did not offer as much growth room as we would like. The customer service at Perfect Fit were absolutely brilliant and sent out another harness in the next size up to enable us to decide on the perfect fit. Once we had done this we just returned the bits that were unsuitable. I cannot fault this type of customer service.
Helpful Report
Posted 3 months ago
It is great to hear that you found our exchange service so useful, Carolyn and that you have now found a good fit with some growth room for your lovely rescue. Thank you for the lovely review! 😊
Posted 2 months ago
The customer service I received was excellent. I wasn't sure which size harness to order for my dog but PerfectFit couldn't have been more helpful and friendly. They even sent me alternative sizes to try for free. All of which was a very hassle free process. The quality and fit of their harnesses is superb. My dog Horace couldn't be happier and more comfortable. He has IVDD and it's perfect. Highly recommend.
PerfectFit 5 star review on 10th October 2024
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Posted 3 months ago
It is great to hear that the team looked after you well, Ruth and that Horace is happy in his new harness. Thank you so much for taking the time to write us such a lovely review. Wishing you both many happy walkies ahead!
Posted 2 months ago
Great customer service
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Posted 3 months ago
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service. 😊
Posted 2 months ago
Great product and a great service to match
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Posted 3 months ago
Thank you so much for taking the time to leave us a review! Happy walkies!
Posted 2 months ago
I was recommended to try a PerfectFit harness and double lead to stop Sammy a Bordernese from constant pulling. After sending photos of Sammy to the team at PerfectFit they advised on the correct sizes for the three piece harness. It has worked perfectly and walk time is now much more enjoyable for myself and Sammy. I would highly recommend.
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Posted 3 months ago
Hi Alan We are so pleased to hear that we could not only help find the right and suitable fit for Sammy, but also that it’s helped with walks! Thank you for taking the time to leave us a review! Happy walkies!
Posted 2 months ago
Lady I spoke to when ordering was extremely helpful. Delivery was quick. It took me 2 or 3 attempts to put it on my dog, but I've got it now! The harness is so much more padded and comfortable than his old one and doesn't rub. Will be ordering one for my new dog shortly. Very pleased with it.
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Posted 3 months ago
It is so good to hear how comfortable your dog is in his new harness, Yvonne! Thank you so much for the feedback 😊
Posted 3 months ago
Excellent quality as always!
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Posted 3 months ago
We are so pleased to hear that you are happy with the quality, Penelope! Thank you for the 5 stars! 😊
Posted 3 months ago
Amazing customer service and amazing product!! I emailed for some help as I wasn’t sure what size harness my puppy would be and I got an email back from Gemma super quickly, she was so helpful with giving me the parts I needed for my puppy’s harness. The sizing is perfect, the quality is amazing, and it feels super comfy for my puppy! Thank you so much :)
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Posted 3 months ago
It is great to hear that you are happy with the quality of your new harness and that Gemma looked after you so well 😊 Thank you for leaving us a review, Emily!
Posted 3 months ago
Customer service is exceptional, so helpful. Harness is fantastic.
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Posted 3 months ago
We love that the team looked after you so well, Rebecca and that you are pleased with your new harness. Thank you for your feedback 😊
Posted 3 months ago
This is my second purchase... The first has lasted and only the top needs replacing as my dog caught it on something, plus it's 3 years old!! Love this harness, you really can get the perfect fit for your dog by ordering different sized pieces to make the whole harness . The harness is soft and very hard wearing, it doesn't cause fur to matt where the harness is in contact either. My dog gets a 3-5 mile off lead run in the countryside every day and this harness has seen lots of wear and washes. I wouldn't buy anything else. Highly recommend
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Posted 3 months ago
It is great to hear that you have found your harness to be so hardwearing, Jane :) Thank yo for coming back to us and for taking the time to leave us a review 😊
Posted 3 months ago
Brilliant service. They noticed I was ordering two different sized pieces and checked I was ordering for 2 dogs - which i was, rather than just carrying on. Can't rate them high enough.
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Posted 3 months ago
It is great to hear you were pleased with the personal service! Thank you for taking the time to review us 😊
Posted 3 months ago
Received amazing support finding the right size harness for my Cairn Terrier. I had to have a few replacement bits sent to get the fit right and this was made easy by calling them and they were super helpful. Elsie is nearly 4 now and has always had a Perfect Fit harness, it’s good to be able to just add the new bits you need as they grow. The harness lasted so well and this is my first total refresh.
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Posted 3 months ago
it is lovely to hear that Elsie has always been in a PerfectFit and how pleased you have been with it, Cindy. Thank yo for taking the time to leave us a review 😊
Posted 3 months ago
Dre what it says
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Posted 3 months ago
It is great to hear that we are living up to our name, Linda 😊 Thank you for the feedback!
Posted 3 months ago
My dog. a cavaliere king charles spaniel boy called kym has only got three legs following an accident at four months old. i have spent hundreds of pounds over the last three years on harnesses in every style but never found one to fit well. Until my daughter told me about Perfect Fit and showed me hers. iI ordered one the same day, it was here within three days and the years of expense and searching are finaly over. The harnes is a perfect fit. The style is perfect, the material is soft and strong and it is so easy to put on my wriggly bouncey companian that getting ready to go walk is FUN at last. The idea of three separate pieces to fit three measurements of the individual dog is genius. The harness fits everywhere so no chance of him pullimg out. In fact it is so comfortable on him that he is no longer pulling in his haste to get to the end of his walk to get out of his usual contraptions. the Perfect Fit Harness is a lightweight perfect chaneable coloured harness that is just perfect.Thank you.
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Posted 3 months ago
And thank you, Carol for taking the time to leave such a positive and thorough review! It is so lovely to hear how the harness has improved your walks with your pup and that the fit is right for him after his accident 😊
Posted 3 months ago
Very helpful and great product that you can buy pieces separately.
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Posted 3 months ago
Thank you for the review, Mandy. It is great to hear that you are happy with your harness and that the team looked after you well 😊
Posted 3 months ago
This is the second harness I've bought from Perfect Fit. I have a crossbreed dog and no other harness fits as well. The service is excellent and so are the products. Would definitely recommend.
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Posted 3 months ago
Thank you for coming back to us for a second time, Beverley and for taking the time to write us a review. It is great to hear that your find the harness a good fit for your mixed breed 😊
Posted 3 months ago
The quality of the product is good, unfortunately it didn’t fit either of our dogs, so we had to return both harnesses.
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Posted 3 months ago
It is great to hear that you are a fan of the quality of the harness, Andrew. It is a shame that the fit wasn't quite right. We do offer an exchange service where we ask you to contact us before sending your harness back. We can then send you out alternative pieces to try, free of charge until you are happy with the fit. We just ask that you send us back any unwanted pieces once you are happy with the fit. If you would like some help with sizing please email your dog's age, breed and girth measurement in to: info@perfect-fit-dog-harness.com and we will be more than happy to advise.
Posted 3 months ago
Over time, we have bought various parts of the perfect fit harnesses as our dog has grown. Very pleased with the quality, service and adaptable nature of the harness.
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Posted 3 months ago
It is great to hear that you are a fan of the modular design of the harness, Gina 😊 We love that you have been with us for the long haul!
Posted 3 months ago
The plastic clips rubs his legs as the padding doesn’t stay in place as he walks. It fits ok apart from this problem.
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Posted 3 months ago
Thank you for your feedback, Christine. We are so sorry to hear that the clips are rubbing your dog's legs. This certainly shouldn't happen as the harness is designed with the dog's upmost comfort and safety in mind. It is possible that this is an issue with the fit. If you would like us to double check this for you, please email over some pictures of your dog on to: info@perfect-fit-dog-harness.com and we will be happy to advise. If necessary, we can replace some pieces for you as your dog's comfort is our priority.
Posted 3 months ago
I have had very helpful advice with the fitting of a new harness for my Beddywhippet to replace the one she has had since a puppy and grown with her.
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Posted 3 months ago
We are very pleased to hear that the team looked after you well to ensure the best fit for your Beddy/Whippet. Thank you for taking the time leave us a review 😊
Posted 3 months ago
PerfectFit is rated 4.9 based on 1,971 reviews