PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,309 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th April 2025

717

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used the calculator for the right size for Hamish my BT he was at the top end of the scale for small. I tried it and thought maybe bigger. I sent photos. Jake was great getting back to me quickly. First thing the back was on the wrong way ! Silly me. But he also felt the pictures after the adjustment looked like another set would be better. Amazingly it arrived the next day and as they say was a perfect fit. 5* all round. Quality is fantastic so comfortable for him customer services fantastic. Would highly recommend”

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Posted 3 weeks ago

Wow! Thank you for taking the time to leave us such a lovely review, Fiona! It is wonderful to hear that you now have the best fit for your BT and that Jake looked after you so well. We will be sure to pass him your thanks 😊

Posted 3 weeks ago

“As you would expect, my new harness is a perfect fit! Highly recommend”

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Posted 3 weeks ago

Thank you for recommending us Jenny! We love that we are living up to our name! 🥰

Posted 3 weeks ago

“Does what it says perfect fit 👍”

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Posted 3 weeks ago

It is wonderful to hear that we are living up to our name, Steve! Thank you for your lovely feedback 🥰

Posted 3 weeks ago

“Very good delivery time and customer service. Perfect fit, perfect business model!!”

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Posted 3 weeks ago

it is great to hear that the team looked after you well and that your received your new harness in good time. Thank you for your feedback, Theresa! 🥰

Posted 3 weeks ago

“First time purchasing after being recommended by our trainer. So glad we did! Excellent customer service, very friendly with lots of good advice for our growing puppy. Harness fits well and our puppy looks comfortable in it. Thanks!”

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Posted 3 weeks ago

And we are glad that you did, too Sarah 🥰 It is wonderful to hear that your puppy seems comfortable in it. Thank you for your review and thank you to your trainer for recommending us!

Posted 3 weeks ago

“Delighted with Perfect fit harness. Our rescue border collie certainly walks more calmly with it. The ability to change parts to adapt more specifically to build of the individual dog is excellent. Have recommended you to a neighbour who has a rescue dog from Romania. He had physical disabilities that have caused problems in obtaining comfortable harnesses. Excellent. Thank you.”

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Posted 3 weeks ago

Thank you for recommending us to your neighbour, Sandra! Much appreciated! We love that your lovely rescue Collie is happy and comfortable in their new harness 🥰

Posted 3 weeks ago

“Great quality, exceptional customer service. Easy to fit, and is a better fit than the other harnesses we have tried!”

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Posted 3 weeks ago

It is wonderful to hear that you are happy with the quality and fit of your harness and that the team looked after you so well, John. Thank you for your feedback! 😊

Posted 3 weeks ago

“This was recommended by my dog trainer who fitted my puppy with his first harness. Very important to me that a harness does not injure or harm my pup and gives him freedom of movement.”

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Posted 3 weeks ago

Thank you for your review, Lynne and thank you to your trainer for recommending us 😊

Posted 3 weeks ago

“Proffesional from the moment they answered my call. Knowledgeable about thier product and guided me through the website with ease. I can see me staying with this brand because I know the product is of good quality and thier customer service is excellent.”

PerfectFit 5 star review on 27th March 2025

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Posted 3 weeks ago

Thank you for your lovely feedback, John. It is great to hear that you were pleased wit the service and your puppy's new harness! 😊

Posted 3 weeks ago

“Delighted with Dexter's PerfectFit Sent three photos, weight and girth measurement and within a few days received the PerfectFit Harness, which was exactly a "Perfect Fit" for my dog”

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Posted 4 weeks ago

We love that we are living up to our name, Nancy! 😊 Thank you for taking the time to review us.

Posted 3 weeks ago

“Ted my Pomapoo has recently been diagnosed with osteoarthritis at a young age of 6. After a recent visit to a physio it was suggested to try a PerfictFit harness. It really has changed walking Ted ( he is a puller on lead) he is more comfortable the harness is more balanced and the padding is all in the right places. I would definitely recommend and service was amazing and quick. Thank you love Ted 🐾”

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Posted 4 weeks ago

Aw, we love this! It is just wonderful to hear that poor Ted his happier and more comfortable in his harness. Thank you for the lovely review! 😊

Posted 4 weeks ago

“great harness - great service - harness was too small so new bits were sent out and problem solved”

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Posted 4 weeks ago

It is great to hear that the team helped to fix the fit nice and quickly, Sue 😊 Thank you for your review!

Posted 4 weeks ago

“Great product , lasts for years, fits my dog well and she is happy to wear it”

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Posted 4 weeks ago

A happy dog is the best review that we could ask for, Alison! Thank you fro your lovely feedback 😊

Posted 4 weeks ago

“Second purchase with PerfectFit as my 9-month old puppy out grown gurth attachment. Great idea of the 3-piece system, we only needed get 1 piece than a whole harness.”

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Posted 4 weeks ago

It is great to hear that you are finding the modular system helpful as your puppy grows, Vanessa! 😊 Thank you for your review.

Posted 4 weeks ago

“I have tried many harnesses over the years, that were just a waste of money. Then around 4 years ago a friend recommended Perfect fit and I have never regretted it. They are the best harnesses that I have ever used. They are a perfect fir for my dogs, each piece is perfectly measured to ensure any dog can wear one. I've just added a new addition to my family, a little black lab puppy called Mufasa, he now has his own puppy perfect fit harness, I'm so confident in this product that I also bought another harness that will fit him in a couple of months. I highly recommend Perfect fit harness.... go on give it a try”

PerfectFit 5 star review on 25th March 2025

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Posted 4 weeks ago

Thank you so much for the lovely review, Jacqueline and for sharing the pictures of Mufasa with us. What a sweetie! We hope to hear from you again in the future as he grows! 😊

Posted 4 weeks ago

“Excellent customer service and advice given about fitting the harness. We needed to replace a couple of items and PerfectFit promptly replaced them. Thankyou.”

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Posted 4 weeks ago

Thank you for the lovely feedback, Michael. It is great to hear tat the team looked after you well whilst you found the best fit for your pup 😊

Posted 4 weeks ago

“Easy to order and to make the necessary changes to the sizing.”

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Posted 4 weeks ago

We love that you found the exchange service useful in choosing the best fit for your pup, Susan. Thank you for the feedback! 😊

Posted 4 weeks ago

“Just what we needed for our very strong rescue golden retriever”

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Posted 4 weeks ago

It is great to hear that the harness has been good for you and your lovely rescue Goldie, Abigail. Thank you for taking the time to leave us a review 😊

Posted 4 weeks ago

“I love the perfect fit harnass for my dogs. All most have all the colours. Hope someday lime colour would come too :) The fleece is perfect to protect our dogs coats and they can not escape out of the harnass. It's excellent that we can mix sizes too , so that it fits well to the dogs body.”

PerfectFit 5 star review on 24th March 2025

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Posted 4 weeks ago

We love that you have all the colours, Marlene! 😊 We will certainly pass on your thoughts re. a lime coloured top to the development team! Thank you for your lovely feedback.

Posted 4 weeks ago

“Excellent service, very helpful in every way. I would shop with them again.”

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Posted 4 weeks ago

It is wonderful to hear that the team looked after you so well, Alice! We hope to see you again in the future 😊

Posted 4 weeks ago

PerfectFit is rated 4.9 based on 2,309 reviews