PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,940 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT our 3 year old cocker spaniel would pull on his lead and it was not it became unpleasant to walk him With this harness and lead he walks perfectly The harness fits well and does not slip”

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Posted 8 months ago

It is great to hear that your lovely Cocker Spaniel is not pulling so much in his new harness, Sylvia:) Thank you for taking the time to leave us a lovely review.

Posted 8 months ago

“Would never buy any other harness”

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Posted 8 months ago

We're glad to hear it, Colin :) Thank you for the 5 stars!

Posted 8 months ago

“I bought three of these for my large dog and my two small dogs. They are absolutely brilliant. My big dog doesn’t pull nearly as much and my two little ones are so much more comfortable. All I can say is I wish I got these much earlier and should buy them who loves their dogs.”

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Posted 8 months ago

Thank you for leaving us your feedback, Neal :) We love that you think all three of your new harnesses are brilliant!

Posted 8 months ago

“This is the second Perfect Fit harness I've bought. Great service. The harness is good quality & fits well. I always recommend these harnesses.”

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Posted 8 months ago

Thank you for your recommendations, Caroline and for coming back to us for a second time! We love to hear from returning customers :) It is wonderful to hear that you are pleased with the quality and fit of your new harness.

Posted 8 months ago

“I thought this was going to be something special but am disappointed because it is merely a harness of three parts hyped and overpriced. I do not find it serves its purpose any better than cheaper off the shelf harnesses .”

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Posted 8 months ago

Thank you for taking the time to leave us your feedback. The idea of the modular design is that, unlike off-the-shelf harnesses, each of the three sections come in multiple different sizes and are interchangeable. This modular design allows us to get a secure and snug fit for almost any size & shape of dog. If you are not pleased with the fit of your harness, please do get in touch with some pictures of your dog in the harness. If necessary, we can send you some alternative pieces to try, free of charge in order to get the best fit for your dog. Alternatively, if you simply do not feel that it meets your needs, we are always happy to take returns of unused items and offer a refund. Please just pop the harness back in the post to us, ensuring that you complete the returns form which came in the package, including your email address and/or order number so that we can trace it back to you when we receive it and and issue your refund. If you have any further queries, please email us at: info@perfect-fit-dog-harness.com and we will be happy to answer any questions.

Posted 8 months ago

“What a transformation. Wish I'd have had this earlirr, fantastic”

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Posted 8 months ago

This is great to hear, Christine :) We love that the harness has transformed your walks. Thank you for leaving us a review!

Posted 8 months ago

“Unfortunately my pooch doesn't like the plastic clip at the front,chesty bit, and keeps trying to chew it. He won't give it a rest so i won't be able to keep the harness.I will return it asap.”

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Posted 8 months ago

I'm sorry to hear that your pup keeps trying to chew the clip at the front of the harness, Sarah. It is possible that it is an issue with the fit. If you would like to explore this, please drop us an email at: info@perfect-fit-dog-harness.com with a picture of your pup in the harness before returning anything. If necessary, we can send you out some alternative pieces to try to see if we can improve on the fit.

Posted 8 months ago

“We’ve never bought another harness brand. We recommend.”

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Posted 8 months ago

Aw, we just love to hear from our long-standing customers. Thank you for the 5 stars! :)

Posted 8 months ago

“Expensive but strong easily to put on and perfect fit. It's a matter of - you get what you pay fo. Agent was very helpful and knowledgeable.”

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Posted 8 months ago

It is good to hear that you are happy with the quality of your new harness. Thank you for leaving us your feedback.

Posted 8 months ago

“Great product, my dog is 10 and finally found a good fit harness, he has an odd shape and the separate pieces allowed me to try different pieces together to find suitable fit. Customer service is great, had support to find alternate size pieces. Response is quick. Had a minor issue with an invoice duplication but I made them aware-response was quick and resolved straight away. Delivery was quick”

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Posted 8 months ago

Thank you for your thorough review :) It is great to hear that the team supported you to find the best fit for your pup.

Posted 8 months ago

“Wonderful company- they had details of my previous order , which made ordering a new section of the perfect fit harness so easy!so friendly on the telephone too ! My ordered arrived the next day and yet again is good quality !”

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Posted 8 months ago

Thank you for your lovely feedback, Diane :) It is wonderful to hear that you found it easy to upgrade your harness.

Posted 8 months ago

“Best harness I’ve ever had, my miniature poodle seems calmer when he has it on, and so nice to have a great fitting one”

PerfectFit 5 star review on 22nd March 2024

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Posted 8 months ago

Aw, thank you for sharing the lovely picture of your pup, Tara :) We love that he seems calmer whilst wearing his new harness :)

Posted 8 months ago

“Very helpful...kept sending us different sized parts until we got it the perfect fit for our puppy.”

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Posted 8 months ago

It is good to hear that you found our exchange service helpful in finding the best fit for your pup, Helen :) Thank you for leaving us a review :)

Posted 8 months ago

“It is so useful to be able to replace each part of these harnesses. My BorderTerrier rubs against a wall on her walks and wears some of the straps, and with this excellent system I can replace these when needed. We have two harnesses - perfect for this excess of mud everywhere this year.”

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Posted 8 months ago

Thank you for your review! We love that you are a fan of the modular design of your lovely Border's harness :)

Posted 8 months ago

“Great harness! Fits perfectly and love the modular nature of it.”

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Posted 8 months ago

It is great to hear that you are a fan of the modular design :) Thank you for taking the time to write us a review!

Posted 8 months ago

“Great product, this is my third dog harness and great customer service.”

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Posted 8 months ago

Thank you for coming back to us for a third time, Peter! :) And thank you for the 5 stars!

Posted 8 months ago

“I couldn't get the harness size calculator on the website to work and online chat wasn't really helpful but phone call was answered and my query passed on. Once I had sent requested photos of my dog the size was suggested and on receiving my order I found that the harness did fit (perfectly).”

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Posted 8 months ago

It is great to hear that you found our phone service helpful to get the best fit . Thank you for your feedback :)

Posted 8 months ago

“After trying a number of different solutions for our energetic, athletic, wriggle out of anything Irish Setter, we came across Perfect fit. We havea combination of a small, a medium and a large part, which give us a perfect fit. We had had to replace the front section twice - one per year - as we use the front ring when she is running on a long extening lead . This gets a lot of punishment. When we tried just using the top ring she was able to pull backwards out of it and escape, but never when we use the front ring. When we mwalk her on a normal lead using front and top rings, she walks perfectly for us, and this had been the problem we were trying to solve. We find the Perfect Fit harness to fits perfecty, is comfortamtable and easy to put on and off.”

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Posted 8 months ago

Thank you for your thorough review, Gordon. It is great to hear that you are happy with the fit, comfort and ease of use of your new harness :)

Posted 8 months ago

“The harness is so solid and well put together. Its ultra comfy on my dog ,who's a Husky so he really likes to pull. Also, with the dual ended lead, I can use the front clip to curb his excitement and pulling when he see's other dogs etc. Very good harness and lead, well recommended.”

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Posted 8 months ago

Thank you for your recommendation, Jay :) It is great to hear that the harness is strong enough offer your lovely Husky security :)

Posted 8 months ago

“I needed helped with sizing and the support I received by email was amazing - prompt, efficient, knowledgeable and very helpful. The harness is perfect - great quality and fits perfectly as the name states!!! Not cheap but worth every penny as great quality and will last. I know my dog is safe and will never slip this harness!”

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Posted 8 months ago

It is lovely to hear that you think the harness is quality for money, Jane :) We love that you found our email sizing service useful, too. Thank you for leaving us your feedback.

Posted 8 months ago

PerfectFit is rated 4.9 based on 1,940 reviews