PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,935 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this harness. Having the three separate pieces means it is easy to fit properly. I have two I use and now have ordered a new front piece as he's stretched it pulling, that's after three years. It doesn't stop him pulling but with also using the double ended lead I have good control.”

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Posted 6 months ago

We love that you love the harness, Glenys! :) It is great to hear that the harness gives you more confidence when your pup pulls.

Posted 6 months ago

“I’ve bought a lot of harnesses and never have I bought one that fits like it was made for her until I ordered Perfect Fit! It’s better for her too as she hates things going over her head. Perfect Fit has actually given my girl her freedom back as she can go on a flexi again (something I’d never attach to a collar on a chihuahua!). Thank you PerfectFit! The only issue I have is I want all the colours!”

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Posted 6 months ago

If that gorgeous, happy face isn’t the sign of a comfy dog, we don’t know what is! Thank you so much for taking the time to review the harness, it’s a delight to read how comfy your Chihuahua is in their PerfectFit and how it allows her freedom! We can’t wait to see the next colour on her, happy walkies! 💛

Posted 6 months ago

“Perfect fit for my dog. I also had an excellent customer service experience. Highly recommend.”

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Posted 6 months ago

Yay! We are super thrilled to hear that we could help you and your dog! Thanks for taking the time to leave us a review and happy walkies! 💛

Posted 6 months ago

“I have nothing but praise for the harness and customer service I received from Perfect Fit.”

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Posted 6 months ago

Hello Audrey It’s so nice to hear such a kind review about us and our harness, we are chuffed we could help. Happy walkies!

Posted 6 months ago

“Fits perfectly! Not a surprise - they’re always great!”

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Posted 6 months ago

This is awesome Liz! Thanks for the review 💛

Posted 6 months ago

“Really good customer service, quick response and helpful comments which helped clear up some questions on sizing. The harness itself is amazing, fits him perfectly, doesn't slip at all and lets him walk and run normally. It's also comfortable for him and well made. Thankyou! He loves it!”

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Posted 6 months ago

Hi Amy Thank you so much for taking your time to leave us a review. It’s great to hear we could advise on finding your dog something comfortable as well as giving him his freedom for his runs! We are always here if you have any questions! 💛

Posted 6 months ago

“Love the harnesses we have had 1 for over 2 years and 1 for a year and still as good as new. I bought 2 complete new ones as I wanted a new colour and it's great to have a spare so one can be washed and we still have a harness. Very well made works well, fits well with our German Shepherd and Golden Retriever”

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Posted 6 months ago

Hi Julie It’s a real pleasure to hear how your German Shepherd and Golden have had their harnesses for years and there still in good shape, that’s the goal! 🙌 Thank you for being a loyal customer and for taking the time to leave us a review. We hope they look great in their new colours! 💛

Posted 6 months ago

“Customer service so helpful and friendly. My dog is a cross breed. The operator patiently took all my dog’s measurement and the harness was a “Perfect Fit” and put together. Arrived in two days second post, along with a booklet with instructions and other products. Would use every time.”

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Posted 6 months ago

It is great to hear that the team looked after you well and that you received your harness in good time. Thank you for the lovely review, Linda!

Posted 6 months ago

“Fantastic harnesses and great range of colours”

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Posted 6 months ago

It is great to hear that you are a fan of the harness, Meg and that you like you like our different colour options :)

Posted 6 months ago

“It is easy to put on, especially as he doesn't like anything over his head, and it looks comfortable.”

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Posted 6 months ago

We love when we have been able to help with a harness for a dog who dislikes having things over their heads. Thank you for taking the time to leave us a review.

Posted 6 months ago

“Brilliant service, very helpful.”

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Posted 6 months ago

It's great that the team looked after you well, Scott! Thank you for the 5 stars!

Posted 6 months ago

“This harness grows with your puppy. As they grow just order a new part, no need to order a whole harness, so that's why it's always a perfect fit.”

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Posted 6 months ago

Thanks for taking the time to review! We are pleased that we could help you find the right upgrade for your ever growing pup! 🙂

Posted 6 months ago

“Seen perfect fit highly rated amongst the dachshund IVDD community. We purchased ours after our dog had grade 5 Ivdd surgery as she needed a good harness to aid her recovery. Customer service was just what I needed in such a stressful time! They sent out a smaller size without me even asking. Thank you so much”

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Posted 6 months ago

Hi Kathleen Firstly and most importantly, we want to wish your Dachshund a speedy recovery, we hope they are better and ready to cause mischief in no time at all! We know how stressful it is when anything happens to our pets, but IVDD surgery is such a big thing to deal with. We are really pleased we could help find something suitable for your dog, especially at a worrying time. Sending all the happy and healing thoughts your way! You got this! 🥰

Posted 6 months ago

“My dog had outgrown his first PerfectFit harness, but staff were very patient and determined to get a good comfortable and secure fit with his new replacement. A good result. Thanks The Revd Fr Malcolm Surman”

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Posted 6 months ago

Thanks for your review, Malcom. We are so pleased we could take the time to assist with finding new and larger pieces for your dog’s harness! We wish you happy walks! 💛

Posted 6 months ago

“Very helpful advice on a customer support call. As advised we bought the one larger harness part ( of three). The harness is now a comfy fit for our dog.”

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Posted 6 months ago

Hi Richard, thanks for the review! It’s great to hear we could help find a simple and effective upgrade to ensure your dogs harness is perfect! Happy walkies! 🥰

Posted 6 months ago

“Perfect fit are brilliant. Realised my pup had put on some weight and needed a new longer girth strap. It was easy to order, perfect fit when tried on and came very quickly, very efficient service. Also the good thing about it was only buying one piece of the harness and not having to replace the whole thing. Win win”

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Posted 6 months ago

Thank you for taking the time to leave us a review. We are so pleased the harness could be modified to fit your dog and be comfortable again with just one piece! We are always here to help. 🙂

Posted 6 months ago

“Absolutely loveeee these training leads! And the harnesses! So my girls already had PerfectFit harnesses that I’d bought and got fitted when at a dog festival -love them! Perfect! No issues! Now for the training leads… I’ve been walking my dogs on flexi extended leads since pups however I’ve been through over 7 of these leads (my dogs are just turning 2 years old) and I was sick of them snapping, my hands hurting, the dogs pulling etc… decided to have a look on PerfectFit as I’m a big fan of the harnesses and the ended up ordering 2 of the 2m training leads. Took a little to get used to but omg these leads are amazing! And my dogs walking on the leads has improved sooo much, like no more pulling and jerking. Love the adjustable length and it’s so comfortable to hold. Honestly I’m so impressed and I stay commenting about how much I love them. Deffo worth it!!”

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Posted 6 months ago

Hi Rhiannon What a lovely review to read! 🥰 We are so thrilled you are a loyal fan of the harnesses but also that you now use the training leads and are finishing them really useful! It is lovely to hear how it’s helped your girls walking and we totally agree with you about the fleece on your hands! 🙂 Happy walkies!

Posted 6 months ago

“Really happy with our new harness, fits like a glove”

PerfectFit 5 star review on 28th May 2024

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Posted 6 months ago

What a gorgeous German Shepherd you have!🥰 We are utterly delighted to hear it’s a perfect fit for them, thanks for taking the time to review. 🙂

Posted 6 months ago

“George loves his new harness! Light weight, great qualitywith extra padding, he seems much happier...walking tall! Really quick and helpful customer service with the PerfectFit team assisting with sizing after I sent a photograph with the initial combination. Replacement items were received promptly. Would definitely recommend.”

PerfectFit 5 star review on 27th May 2024

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Posted 6 months ago

Hi Michelle Thanks so much for leaving us a review. We are pleased to hear how we could assist with exchanges and get something that was perfect for your dog. The beach pictures are so nice, your Schnauzer is modelling their harness beautifully! 🥰

Posted 6 months ago

“We have ordered several perfectfit harnesses for our three Dogs, our latest is our 14 week old puppy. We cannot fault any of the perfecfit team for help & advise when measuring & ordering our harnesses. Delivery has always been super quick & never a problem with sending one back if not quite right & ordering another one. Our latest purchase for our puppy fits amazingly & we know we can order new sides when she starts to out grow it (which won't be long by the looks of it!!)”

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Posted 6 months ago

Thank you for coming back to us once again, Mandy! It is great to hear that you have trusted in us for all of your dogs, including your new puppy :) We really appreciate you leaving us such a lovely review!

Posted 6 months ago

PerfectFit is rated 4.9 based on 1,935 reviews