PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,939 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use; and the fit and comfort for my dog is super”

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Posted 7 months ago

Thank you for your feedback, Caroline. It is good to hear that you are finding your new harness easy to use and, most importantly, that your pup is comfortable :)

Posted 7 months ago

“Fantastic customer service. They cannot do enough to help you find the perfect harness for your dog. I had to change a few pieces of the harness and I was helped throughout the whole process. The harness is superb and seems comfortable for my lively cocker spaniel. Excellent product and superb company.”

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Posted 7 months ago

Thank you for the lovely review, Sal :) It is just wonderful to hear that the team looked after you well to ensure the best fit for your lovely Cocker! Wishing you both happy walkies!

Posted 7 months ago

“Wish I’d discovered this brand years ago. The harness is truly a perfect fit. Super comfy for the dog and just fits everywhere unlike any other harness I’ve had. Customer service is amazing as well 😊”

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Posted 7 months ago

Well, we are very glad that you have found us now, Vahri! :) It is great to hear how pleased you are with the fit. Thank you for taking the time to review us.

Posted 7 months ago

“My Romanian rescue is a rather strange shape! Being able to mix and match pieces is a game changer. This order was for replacement pieces as he's grown now the harnesses are once more a perfect fit!”

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Posted 7 months ago

We love that your upgrades have improved the fit of your lovely Romie's harness, Lennie! Thank you for taking the time to write us a review.

Posted 7 months ago

“Great, dog friendly products. Excellent, personalised service.”

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Posted 7 months ago

Dog friendly and customer friendly! :) Thank you for your lovely review, Sarah :)

Posted 7 months ago

“These harnesses really are a perfect fit. I ordered one for each of my 2 dogs and both are just right once adjusted. The option to swap any pieces that were the wrong size is great although I didn't need to. We've tried many other brands but they always seem to be loose somewhere and unable to be adjusted correctly. I would definitely buy these again.”

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Posted 7 months ago

It is great to hear that you are happy with the fit of your two new harnesses, Margaret :) We love to hear when we have been able to help someone find well-fitting harness for their pups when they have struggled int he past!

Posted 7 months ago

“I love these harnesses and my three hairless dogs have them . They are really soft ,strong and they last They also wash well and dry quickly I highly recommend them to everyone looking for a new harness”

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Posted 7 months ago

We love that you love the harness, Michelle! Thank you for recommending us :) We would love to see some pictures of your three dogs in their harnesses!

Posted 7 months ago

“The name says it all, it fits perfectly! So good that you can choose different sizes for the three pieces”

PerfectFit 5 star review on 13th May 2024

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Posted 7 months ago

It is great to hear that you are a fan of the modular deign Susan :) Thank you for taking the time to leave us a review and for sharing the picture of your pup!

Posted 7 months ago

“I've used perfect fit for both my collies and would highly recommend them. I love the fact it comes in 3 sections which can be changed as you pup is growing.”

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Posted 7 months ago

Thank you for recommending us, Lesley! It is much appreciated :) Wishing you and your lovely Collies happy walkies!

Posted 7 months ago

“I was recommended this harness by our dog groomer. So glad I looked into it and ended up buying one. Measured Fred and ordered the harness and lead for him. When it came we tried it on him and adjusted it accordingly. Fits him perfectly, we sent photos of Fred wearing the harness to Perfect Fit to check it was ok which it was. He walks beautifully with this lead and no pulling. Would highly recommend.”

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Posted 7 months ago

Thank you to both you and your groomer for the recommendations, Lisa! It is just great to hear how happy you are with Fred's new harness. Wishing you both happy walkies :)

Posted 7 months ago

“The team went above & beyond to ensure it was indeed a perfect fit!”

PerfectFit 5 star review on 12th May 2024

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Posted 7 months ago

Oh, just look at your lovely two, Alicia! :) Thank you for sharing! It is great to hear that the team looked after you well.

Posted 7 months ago

“Excellent customer service & quick delivery”

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Posted 7 months ago

It is great to hear that the team looked after you well and that you received your harness is good time. Thank you for taking the time to leave us a review.

Posted 7 months ago

“Once you get it adjusted to the right fit, it is more comfortable for the dog than any other harnesses that I have seen or tried myself. The best part is that you don't have to put it on over their head. I was recommendedd to buy a perfect fit, and really pleased I followed that advice.”

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Posted 7 months ago

We are really pleased, too Marion :) We are so pleased to hear that your dog is comfortable in their new harness and happier that it doesn't have to go over their head to put it on!

Posted 7 months ago

“Easy ordering process, quick dispatch, packaged well. Very happy customer”

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Posted 7 months ago

We love that you are a happy customer, Karen :) Thank you for the review!

Posted 7 months ago

“Excellent product, amazing customer service and prompt delivery.”

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Posted 7 months ago

Thank you for your feedback, Jonathan! It is wonderful to hear that your order arrived in good time and that you are pleased with your new harness :)

Posted 7 months ago

“Bought each of my boxers a harness after getting recommended it. They fit perfectly and are so soft, as well as matching training leads.”

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Posted 7 months ago

Aw, they look great in their individual colours, Emma. Thank you so much for sharing the video. They look like a loot of fun! :)

Posted 7 months ago

“Ordered what was recommended but Y section was too small as I expected. Now having to return at my expense”

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Posted 7 months ago

Thank you for your feedback. We're pleased to hear that you have received your new harness and sorry to hear that the fit isn’t quite right. To take advantage of our exchange service to ensure the best fit for your pup, please get in touch before sending anything back. We will arrange to send you out some alternative pieces to try, free of charge. We just ask that you send us back any unwanted pieces once you are happy with the fit. Please drop us a email to: info@perfect-fit-dog-harness.com to discuss your exchange.

Posted 7 months ago

“Fab customer service and such a lovely harness ☺️”

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Posted 7 months ago

We are very happy to hear that you are pleased with your new harness and that the team looked after you well. Thank you for the 5 stars!

Posted 7 months ago

“The harness was received perfect and in good condition. Only paying the customs fees caused problems. Lots of spam from FedEx and UPS.”

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Posted 7 months ago

Your dog is looking very smart in their new harness. Thank you for sharing :) Thank you for your feedback regarding customs fees. We do have some stockists within the EU who do mail order. Ordering from one of our EU based wholesalers would avoid long delivery times and additional customs charges. Here is a link to our stockist map, which may be of use for the future: https://perfect-fit-dog-harness.com/stockists

Posted 7 months ago

“What a fabulous company .Customer service were so helpful.I had ordered a wrong size for our pooch. I rang customer services who could not have been more helpful by sending out to me the next day 3 replacement pieces to get a correct fit . I am blown away by their service. Thank you Perfect Fit”

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Posted 7 months ago

Thank you for your kind words and for choosing PerfectFit, Patricia. Wishing you and Rosie happy walkies!

Posted 7 months ago

PerfectFit is rated 4.9 based on 1,939 reviews