Login
Start Free Trial Are you a business?? Click Here

PerfectFit Reviews

4.9 Rating 1,984 Reviews
97 %
of reviewers recommend PerfectFit
4.9
Based on 1,984 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

PerfectFit 5 star review on 19th January 2025
Ewa Chrostek
PerfectFit 5 star review on 18th January 2025
Margo
PerfectFit 5 star review on 18th January 2025
Sally Greenwood
PerfectFit 5 star review on 17th January 2025
Jay
PerfectFit 5 star review on 14th January 2025
Lawrence O'Connor
PerfectFit 5 star review on 1st January 2025
Anonymous
PerfectFit 5 star review on 20th December 2024
Peter
600
Anonymous
Anonymous  // 01/01/2019
I've been using the perfect fit harness for my dog for over 7 years now and have been very pleased with the quality of the harness. I recently had to purchase a replacement chest piece and the customer service has exceeded my expectations.
Helpful Report
Posted 1 year ago
We just love to hear from our long-standing customers, Matt :) It's great to hear that the team looked after you well when purchasing your replacement section. Thank you for the review!
Posted 1 year ago
Just bought my second PerfectFit harness. I've tried others but PerfectFit is the only one that actually fits my dog (and she can't wriggle out of). It soft and she's happy wearing - sometimes for quite long periods.
PerfectFit 5 star review on 9th January 2024
Helpful Report
Posted 1 year ago
What a lovely photo! Thank you for sharing it with us and for taking the time to review us :)
Posted 1 year ago
I bought a harness a few years ago and loved it. Unfortunately I have recently had an issue with it. Called customer service and they had a replacement sent right out- no questions asked. Brilliant customer service! Thank you!
Helpful Report
Posted 1 year ago
It's great to hear that we were able to solve your issue quickly :) Thank you for taking the time to review us!
Posted 1 year ago
I already have a PerfectFit harness but it was getting snug around my dog's chest girth. Live chatted with an associate and found I could purchase the single piece. I also asked which size I should upgrade to and was recommended the size to use. Very happy with my whole online experience.
Helpful Report
Posted 1 year ago
It is wonderful to hear that you found the online live chat useful to gain advise on upgrading your harness. Thank you for the lovely review :)
Posted 1 year ago
Customer service here is excellent. The harness did not fit my pup but replacement parts in other sizes were sent out straight away which is great. The harness is OK. I think my boy still needs to grow into it as currently there is no 'perfect' combination of parts that can be adjusted to fit him perfectly. For example yesterday he backed up and managed to pull the entire thing clean off over his head, which concerns me a bit.... However product seems to be well made and I've heard great things so fingers crossed once he's grown a bit more it really will be perfect.
Helpful Report
Posted 1 year ago
Thank you for your feedback, Emma, it is much appreciated. If you are still unhappy with the fit as your dog grows, please do get back in touch as we will be happy to explore further sizing options with.
Posted 1 year ago
So.delighted with this product fits so well and staff went above and beyond to help would fully recommend is helping me get control of my pup
Helpful Report
Posted 1 year ago
It's just great to hear that you are delighted with your new harness, Penny and that the team looked after you well. Thank you for the review!
Posted 1 year ago
Excellent product and service, the harness arrived very quickly. It would be nice to have a choice of colour for the sections, not just black as all the white dog hairs stick to the black areas.
Helpful Report
Posted 1 year ago
Love that you have are happy with your new harness and that it got to you in good time, Sally. Thank you for your feedback regarding the colour of the front and girth sections. We will certainly pass this on to the development team.
Posted 1 year ago
I have spent so much money on various walking aids from head collar,half check collar, and now was recommended this harness unfortunately nothing works this is a good harness but unfortunately my dog still pulls
Helpful Report
Posted 1 year ago
Thank you for your feedback, Amanda. I'm sorry to hear that you are having problems with your dog pulling. Although the super soft fleece lining and design of the PerfectFit Harness is often sufficient to encourage a dog not to pull, as there are no more choking sensations around the throat or sharp edges rubbing against its skin, it is not an 'anti-pull' harness as such. It may be helpful to make use of the extra D-ring on the front section of the harness which can be used with a double ended lead for more steering control and can be a helpful tool to use alongside positive reinforcement during loose-lead training.
Posted 1 year ago
Outstanding customer service with help and advice. And the harness is amazing quality and the fit is perfect Canโ€™t recommend enough
Helpful Report
Posted 1 year ago
Thank you for your recommendation, Claire :) It is lovely to hear that the team looked after you well and that you are happy with your new hanress.
Posted 1 year ago
Perfect fit is perfect in every way ๐Ÿถ
Helpful Report
Posted 1 year ago
We are very pleased to hear that you think we are perfect in every way, Diane. Thank you for your lovely review :)
Posted 1 year ago
I enquired about sizing for my 14 week old puppy. I had a perfect fit harness from my previous dog that was still in good condition but way too big at present. They helped me with finding the right sizes that would fit with parts of my current harness with growing room and its fits my puppy perfectly and still able to use parts of my old harness and able to mix and match as she grows! Perfect fit harness couldn't be a better name for them! Thank you
PerfectFit 5 star review on 26th December 2023 PerfectFit 5 star review on 26th December 2023
Helpful Report
Posted 1 year ago
Thank you for your lovely review, Hannah! Your pup looks very smart in her new harness. It's great to hear that the team were able to help you utilize pieces from your old harness :)
Posted 1 year ago
Harness is a great fit and easy to put on. Delivery was speedy. Very happy with my purchase
Helpful Report
Posted 1 year ago
It's lovely to hear that you are happy with your purchase, Sue. Thank you so much for taking the time to review us :)
Posted 1 year ago
Really pleased with the harness. Weโ€™ve found it very difficult to find a harness that fits Lottie but this genuinely is a perfect fit!
Helpful Report
Posted 1 year ago
It's great to hear that you have found a good fit, Claire. Thank you for the review. Wishing you and Lottie happy walkies :)
Posted 1 year ago
Perfectfit are midrange price harnesses and worth the extra money. The modular design means they fit perfectly as you can mix and match each component according to the build of your dog. Soft fabric means they are comfortable for your dog, but despite this the fabric and seams are incredibly strong. My dog pulls like a steam train but the harness stands up to the strain completely. I love the fact that they are easily washable and dry very quickly and of course there's a great range of colours.
Helpful Report
Posted 1 year ago
Thank you for leaving us such a thorough review, Sarah. We love that you like the modular design of the harness, its soft material and durability :)
Posted 1 year ago
From beginning to end Jake was amazing it took 10 mins on the phone. One measurement arrived quickly fits perfectly. Great Value for money and customer service.
Helpful Report
Posted 1 year ago
It is great to hear that your purchase was quick and easy and that the fit is good. We will be sure to pass your thanks on to Jake. Thank you for the review, Fiona!
Posted 1 year ago
As always ordering is quick and easy to do, and it's great you can get a really good fit
Helpful Report
Posted 1 year ago
We are pleased to hear that your order was quick and easy, Janet. Than you for leaving us a positive review :)
Posted 1 year ago
A very comfortable, perfect fit harness. No other harness fits my Bichon Frise like this harness. The soft fleece is so comfortable. Customer Service is exceptional. Highly recommend this company.
Helpful Report
Posted 1 year ago
Thank you for the recommendation, Nichola. We are very pleased to hear you like the soft fleece and that the fit is good for your lovely Bichon Frise :)
Posted 1 year ago
Brilliant service. Replacement part sent promptly and fits perfectly! ๐Ÿ˜€
Helpful Report
Posted 1 year ago
It's good to hear that you received your replacement part quickly, Lynne. Thank you for the 5 stars!
Posted 1 year ago
This is our 2nd harness, after having the first for over 2 years and it fits perfectly first time. Soft, durable material and looks very smart. On line chat was really useful before placing the order to confirm size
Helpful Report
Posted 1 year ago
Thank you for coming back to us for a second harness, Geraldine :) It's great to hear that you found the online chat useful.
Posted 1 year ago
Excellent communication and service to ensure we had the perfect fit harness for our dog. Would certainly recommend to others.
Helpful Report
Posted 1 year ago
Thank you for the recommendation, it's much appreciated :) Happy walkies!
Posted 1 year ago
PerfectFit is rated 4.9 based on 1,984 reviews