PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,931 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th December 2024

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would go nowhere else for harnesses etc. These are real proper quality products. I was told to use this company by an animal behavioural specialist for our rescue dog with high anxiety as we needed him to be safe and this product was ideal! We have now returned for an harness for our granddaughter’s dog that we have visit and stay. The staff are prompt in answering emails and very helpful. Brilliant company.”

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Posted 3 months ago

We love that you have now recommended us to your granddaughter, Lindsey! It is wonderful to hear how secure you feel your anxious rescue is in the harness. Thank you for leaving us your feedback.

Posted 3 months ago

“I bought a replacement part for the harness which my large strong Labrador has used daily for around 6 years I think. Perfect fit are just that and they are strong, appear comfortable, easy to clean, have a handy front ring, and it’s great that you can replace individual parts. I wouldn’t buy any other harness now.”

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Posted 3 months ago

It is wonderful to hear that you and your lovely Lad are with us for good, Maria. Thank you for taking the time to write us such a lovely review 😃

Posted 3 months ago

“Perfect fit as it says on the tin!! Customer service is incredible and they deserve the praise. Went above and beyond for me and my puppy.”

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Posted 3 months ago

It is great to hear that the team looked after you well, Glenn and that we are living up to our name! Thank you for the lovely review 😃

Posted 3 months ago

“After 38 years of keeping dogs this is the best fitting harness I've ever found. My two rescues are both very different in size but they both have the perfect fitting harness due to the fact that you can adjust the fit by sizing the three sections separately. I now only buy perfect fit for them both. Excellent quality and beautifully made.”

PerfectFit 5 star review on 28th August 2024

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Posted 3 months ago

Thank you for sharing the picture of your lovely pair in their PerfectFits, Janice! Their different shapes really do showcase how adaptable the harness is. We wish all three of you many happy walkies ahead!

Posted 3 months ago

“Just got it this afternoon. Had a few moments of extending it to fit Freddie. It looks as though it will be very comfortable. He hates having a harness over his head and runs away from his previous harness. Hoping for great things🤞🏼”

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Posted 3 months ago

We just love to hear when we have been able to help with a harness for those dogs who dislike having things put on over their heads, Dianne 😃 Thank you for the review!

Posted 3 months ago

“Brilliant kit dogs no Longer pulling”

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Posted 3 months ago

Thank you, Mark! It is great to hear that your pup is pulling less in their new harness 😃

Posted 3 months ago

“Brilliant service. Brilliant customer. Only one very small concern. 24 hours for doneone yo call you back if you wish to place an order over the telephone. Poor management”

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Posted 3 months ago

Thank you for your review Nicholas 😃 It is great to hear that the team looked after you well. Thank you for your feedback regarding the call-backs. We will certainly pass this on to the development team. Just to reassure you that it is quite unusual and only at our busiest times that a customer can wait up to 24hrs for someone to get back to them. We also have email and live chat services that you may receive a quicker response from at busy times.

Posted 3 months ago

“Have used PerfectFit harnesse for a good few years. New puppy (Frank) is growing fast! so called to place an order for a girth piece. Arrived VERY quickly. Perfect customer service. Perfect fit. One happy Frank!”

PerfectFit 5 star review on 27th August 2024

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Posted 3 months ago

A happy Frank is the best sort of review we could wish for, Sharon! He is just adorable! Thank you for taking the time to leave us your feedback 😃

Posted 3 months ago

“PerfectFit does exactly as it says. Super quality and Customer service (Jake) second to none. Well done Perfect Fit won't be using any other harness.”

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Posted 3 months ago

We love that you are with us for the long haul, Lesley and that we are living up to our name 😃 Thank you for writing us a review and we will certainly pass your thanks on to Jake.

Posted 3 months ago

“Does what it says in the name. My dog no longer shys away from getting his harness on, it doesn't restrict his movement and his fur is growing back from where other harnesses previous rubbed it away. It arrived promptly and the parts exchange service is excellent, although I didn't need to use it.”

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Posted 3 months ago

We are very pleased to hear that we are living up to our name, Julie 😃 The fact that your pup does not shy away from his PerfectFit where he has with others is lovely to hear. Thank you so much for the review!

Posted 3 months ago

“Firstly the before and after sales advice and support is amazing, ideal for a first time dog owner or anyone trying to coordinate the correct size pieces for their growing puppy. The harness itself is of good quality and fits nicely. Our puppy (springer spaniel) has a great range of movement in it and has no complaints. For us the knowledge that we can make contact and adjust the pieces, purchase new sizing knowing it’s a safe secure fit is the biggest sales point. The only negative (if I really pick) is some of the stitching has come away from hind leg scratching but that’s after wearing it nearly all day everyday whilst camping for a week so inevitable scratches from sharp claws are to be expected. The harness remains intact & I can just replace the part as and when if needed so not an issue. Thoroughly recommend.”

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Posted 3 months ago

Thank you for leaving us your feedback, Laura. It is great to hear how happy you have been with your Springer's harness. Regarding the scratching, please do re-email us some pictures of your pup in it to: info@perfect-fit-dog-harness.com as it could be a fitting issue and we are more than happy to advise.

Posted 3 months ago

“Replacement for one that has lasted 3 years. Still good but fancied an update. Very happy with this product. As the name suggests it fits perfectly and if it doesnt the company will assist to get the right fit and immediately send a replacement section. Great customer service.”

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Posted 3 months ago

We love that you have come back to us for a refresh, Marilyn 😃 Thank you for taking the time to review us!

Posted 3 months ago

“The harness fits well and Agatha seems to find it very comfortable.”

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Posted 3 months ago

This is great to hear! Wishing you and Agatha many happy walkies ahead. Thank you for leaving s your feedback.

Posted 3 months ago

“As usual an excellent fitting harness from PerfectFit. I have used their dog harnesses for 10 years now and they last and are so easy to wash”

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Posted 3 months ago

We love hearing from our long-standing customers, Teresa. Thank you for taking the time to review us. Wow 10 years! 😃

Posted 3 months ago

“Love it! So easy to walk our puppy”

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Posted 3 months ago

This is great to hear, Audrey 😃 Thank you for the 5 stars! Wishing your and your puppy many happy walkies ahead!

Posted 3 months ago

“Was uncertain of the correct sizing of the harness required, phoned and spoke to Jake - who guided through the best size options and fittings, he even took the time to guide me through the web pages to ensure I purchased the correct set up. Delivery was superb as was the fit on Mawgan our 4 1/2 month old Welsh Springer Spaniel. Left him wearing the harness for a few hours in the house to get used to it, we then tried a walk. It's quite simply worlds apart from where we were with collar and lead, he was relaxed and just walked slack lead most of the way, there was none of the stress we previously had. As he grows I know where I will be getting further harnesses from. Thanks for your excellent service and support.”

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Posted 3 months ago

It is just wonderful to hear how the harness has transformed your and your Welsh Springer's walks, Justin. Thank you for taking the time to write us a review and we will certainly pass your thanks on to Jake 😃

Posted 3 months ago

“I’ve only ever bought one harness for my lab and she has worn it since 10 mths old. At age 5 when the clasp broke on the girth section it was very easy to replace that one section. Even when I ordered the wrong size Perfect Fit replaced it very quickly. Super comfy and secure.”

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Posted 3 months ago

Thank you for leaving us a review, Leona. It is great to hear that you and your lovely Lab have been with us for so many years! Wishing you many happy walkies ahead! 😃

Posted 3 months ago

“Well it is a perfect fit on my dog. I was unsure of what size to order so contacted them and they were very quick to respond with a recommended size, which fits lovely. It is a well made harness, and does not rub behind the front legs. Happy customer and happy dog”

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Posted 3 months ago

Well, we can't get a better review than a happy customer and happy pup! Thank you for taking the time to leave us your feedback, Karen 😃

Posted 3 months ago

“Perfect fit was recommended by 2 friends. It does “exactly as it says on the tin”😁 Fits our beagle perfectly and is soft and comfortable. Great customer service who were able to confirm the fit from photos I sent them. Highly recommend”

PerfectFit 5 star review on 26th August 2024

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Posted 3 months ago

Thank you for recommending us, Helen and thank you to your lovely friends for recommending us to you! 😃 It is wonderful to hear that we are living up to our name. Wishing you and your Beagle many happy walkies ahead!

Posted 3 months ago

“I've had one of these harnesses for 5 years and it is great. I wanted to get another one so I could wash one and still have one to wear! Fit so well and the fact all pieces can be purchased separately is great when they are puppies and still growing. Excellent speedy delivery too - thank you 😊”

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Posted 3 months ago

And than you for the lovely review, Nina! We just love hearing from our long-standing customers 😃

Posted 3 months ago

PerfectFit is rated 4.9 based on 1,931 reviews