PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,935 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th December 2024

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finally found a fully adjustable harness! Customer service advisor via chat was so helpful in letting me know what sizes the harness needed to be to fit my dog. He is 3 different sizes so not surprised other fixed sized harnesses didn’t fit him. Will definitely recommend in the future.”

PerfectFit 5 star review on 18th June 2024

Helpful Report

Posted 5 months ago

It is great to hear that you are happy with the fit, Wendy :) We love that you found the Live Chat useful in choosing your fit. Thank you for the feedback :)

Posted 5 months ago

“Well made harness which was recommended by trainer fits really well and have ordrerd different sizes as my dog has grown from puppy to adolescent”

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Posted 5 months ago

Thank you for upgrading your harness with us, Linda :) We are thrilled to be along with you on the way as your puppy grows :)

Posted 5 months ago

“Like that I can mix sizes! Wish I could order with a handle as well. Very satisfied with how well it fits.”

Helpful Report

Posted 5 months ago

Thank you for your feedback, it is much appreciated. We are thrilled to hear that you are pleased with the fit.

Posted 5 months ago

“Great product - we love our perfect fit harness and how you’re able to replace a part without having to buy a whole new harness. I was even more impressed with the outstanding customer service I received when I made a mistake with my original order (ordered the wrong harness part). Super quick response in cancelling one order and great communication. I really appreciated it!”

Helpful Report

Posted 5 months ago

Thank you for your feedback Rhianna. We are very pleased to hear that the team were able to sort you out with the correct piece nice and quickly :)

Posted 5 months ago

“My dog loves the Perfect Fit harness! After purchasing 3 different harnesses which all came highly recommended, the Perfect Fit harness was the only one that fit properly. My dog now gives me the side-eye if I pull out his neck coller.”

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Posted 5 months ago

It is so nice to hear that your dog is happy and comfortable in their new harness. Thank you for leaving us your feedback :)

Posted 5 months ago

“Good quality product easy to get correct size and fit and prompt service”

Helpful Report

Posted 5 months ago

Thank you for the 5 stars! It is lovely to hear that you are pleased with the quality of your new harness and that you found sizing nice and simple :)

Posted 5 months ago

“Fabulous items and very good advice from the staff.”

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Posted 5 months ago

It is great to hear that the team looked after you well :) Thank you for leaving us a review.

Posted 5 months ago

“Love these harnesses - comfortable, wear well - just replaced a couple of components after 10+ years wear and tear and matching washing. Fit well and never rub plus actually stay on!”

Helpful Report

Posted 5 months ago

It is lovely to hear that you haven't needed to replace any components of your harness to 10 years! Thank you for leaving us your feedback :)

Posted 5 months ago

“Amazing service- really friendly and professional with advice and then no-quibble exchange of one part when size not quite right Very good quality. My dog needs to get used to the harness again as she has not worn one since being a puppy but she will. Thank you”

Helpful Report

Posted 5 months ago

And thank you, Ann for the lovely review. We love that the team looked after you well and that you are happy with the fit of your girl's new harness :)

Posted 5 months ago

“I ordered the suggested size which did not fit correctly. I explained by phone they immediately set the next size up for me to mix and match bathe harness now fits perfectly and I have returned what I don’t need. Excellent service and trust. Well done xx”

Helpful Report

Posted 5 months ago

Thank you for your lovely feedback, Sandra. It is wonderful to hear that you found our exchange service useful in ensuring the best fit for your pup :)

Posted 5 months ago

“Have been using a Julius K-9 harness for a number of years but over the last couple of months the dog has become quite reluctant to put it on. I can only assume he’s begun finding it uncomfortable. After much research decided on a PerfectFit harness. The sizing guide was absolutely spot on and fits him really well. He seems much happier in it and it looks more comfortable and clearly allows better movement and mobility than the K-9 allowed. So impressed I shall be ordering another one for our other dog.”

Helpful Report

Posted 6 months ago

We love that your pup is more comfortable in their new PerfectFit harness, Adam and that you found the sizing calculator useful :) Thank you for taking the time to leave us your thoughts.

Posted 5 months ago

“These harnesses are brilliant. Super soft and comfortable and the first harness we found that fit correctly everywhere.”

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Posted 6 months ago

We love that your think the harness is brilliant, Paula and that you are happy with the fit :) Thank you for your lovely feedback!

Posted 5 months ago

“Comfortable fit, lovely colour and sizing chart perfect !”

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Posted 6 months ago

We love that you are happy with the fit, colour selection and sizing advice :) Thank yo for the review!

Posted 5 months ago

“Lovely sturdy product. Great option of colours. Fits very well as options of sizes with each piece.”

Helpful Report

Posted 6 months ago

We are glad to hear that you like the quality and colour options of the harness :) Thank you for taking the time to review us!

Posted 5 months ago

“Just the best harnesses. So soft and flexible and light. Our dog is very happy wearing it. Great service from PerfectFit too. Very efficient and quick to deliver a replacement part.”

Helpful Report

Posted 6 months ago

Your pup being happy int heir new harness is the best review for us! Thank you for taking the time to leave us your feedback.

Posted 5 months ago

“We have been using Perfect Fit harnesses on our dogs for many years and needed to buy a smaller girth piece. The delivery was very quick and we were very happy with the the result”

Helpful Report

Posted 6 months ago

It is great to hear that the new girth piece has sorted the fit of your existing harness, Norman :) Thank you for leaving us your feedback!

Posted 5 months ago

“Excellent service and an extremely friendly team. I’ve bought from them several times before and consistently good thank you.”

Helpful Report

Posted 6 months ago

We just love hearing from our long-standing customers, Valarie :) It is wonderful to hear that the team looked after you so well.

Posted 5 months ago

“Once I had worked out how all the pieces went together it was easy to put onto my dog. It's a good fit and a lot less cumbersome than his previous harness. It will also dry out a lot quicker after a rainy day walk. One observation: the adjustable part of the girth straps are anchored quite far in to the padded strap that passes behind the dog's front legs. This means that when you fasten the straps it leaves a little flappy bit of padded strap and I wondered if you could have put in a "belt loop" for the straps to pass through?”

Helpful Report

Posted 6 months ago

Thank you for your useful feedback, Desmond :) We have passed your ideas on to the development team :) It is great to hear that you are happy with the design of your new harness.

Posted 5 months ago

“Are they a perfect fit? Yes they are, the best dog harness on the market, well made and comfortable for the dogs highly recommended”

Helpful Report

Posted 6 months ago

We are thrilled to hear that you think we are the best on the market, Margaret! Thank you for the lovely review :)

Posted 5 months ago

“Easy to adjust and fits perfectly. Very strong and of good quality material. I would recommend this harness to large or small strong dog owners”

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Posted 6 months ago

Haha! This is a great video! It's the waggy tail for us! Thank you taking the time to leave us a review, Sam :)

Posted 5 months ago

PerfectFit is rated 4.9 based on 1,935 reviews