PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,984 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keeva is very happy with her Perfect Fit Harness, it’s awesome and fits her perfectly. I had several question which were answered promptly. Customer Service is awesome. Price is fair, and shipping prompt. 5 STARS!!”

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Posted 1 year ago

Wow! Thank you for your 5 stars, Ronald! We are very pleased to hear that Keeva is happy in her new harness and that the team looked after you well.

Posted 1 year ago

“What a game changer, it's as it says on the tin, a perfect fit. Will defentally purchase one for my other dog soon.”

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Posted 1 year ago

We look forward to hearing from you again, Debbie! Thank you for taking the time t review us :)

Posted 1 year ago

“We already bought 2 PerfectFit harnesses and we are very happy with both of them. We also got the matching 2m training leads, they are very comfortable and perfect for every day.”

PerfectFit 5 star review on 10th December 2023

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Posted 1 year ago

What beautiful photos, Sharon! Thank you for taking the time to share them and your feedback. We just love to hear from returning customers :)

Posted 1 year ago

“Best fitting harness I have purchased”

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Posted 1 year ago

Aw, that's lovely to hear, Sheila! We are proud to be the best fitting harness that you have found. Thank yo for your lovely review!

Posted 1 year ago

“Excellent as there are three separate sections so much better fit, my dog has 3 different section sizes. Lovely and soft for them.”

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Posted 1 year ago

Thank you for your review, Hilary :) It's great to hear that you like the modular design of the harness and that you were able to find the best combination of sizes for your pup.

Posted 1 year ago

“The product and customer service was outstanding. Our dogs harness wasn’t quite the right fit for him so contacted the team for some advice. They got back to me so quickly and were so very helpful. Won’t be ordering a harness form anywhere else from now on!”

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Posted 1 year ago

That's great news, Kate! we are very happy to hear that you are pleased with your new harness and the service from the team :) Thank you for your kind review.

Posted 1 year ago

“Jake was very friendly and helpful and Honey’s Harness is‘Perfect’ as it doesn’t have to go over her head which see hated, her tracker is nearly the same Pink and that fits on it to, all in all the service was brilliant, the delivery was next day and Jake even recommended a company that does coats. Lovely lovely people and Perfect harness. Thankyou”

PerfectFit 5 star review on 7th December 2023

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Posted 1 year ago

Thank you for your lovely review, Julie :) It's great to hear that Honey is happy and comfortable in her new pink harness :) We will be sure to pass your thanks on to Jake!

Posted 1 year ago

“It fits her perfectly as she has just had a pacemaker fitted she can’t wear an ordinary collar”

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Posted 1 year ago

What a beautiful picture, Jacqueline. Thank you for sharing. It's just lovely to hear that the harness is keeping your dog safe and comfortable after her operation. Wishing her a speedy recovery.

Posted 1 year ago

“We struggled to find a good harness for our dog until we came across ‘perfect fit’. Made well,good quality and fits perfectly. Highly recommend.”

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Posted 1 year ago

Thank you for your recommendation, Nathan. We love to hear when the harness has helped a dog who has struggled to find a good fit in the past. Happy walkies!

Posted 1 year ago

“A fantastic company. Great harnesses, comfortable and adaptable with interchangeable pieces to get the right fit for each dog. The best company to deal with in terms of customer service.”

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Posted 1 year ago

We are so pleased to hear that the team looked after you well, Christine and that you like the design of the harness. Thank you for taking the time to review us :)

Posted 1 year ago

“The service has been excellent and I’m really impressed with the 2 harnesses which I ordered. Your company was recommended by our dog trainer as the best for the dog.”

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Posted 1 year ago

Thank you for your lovely review, Jayne and also to your trainer for recommending us! Wishing your and your pup happy walkies! :)

Posted 1 year ago

“Brilliant harness - so easy to customise and get the "perfect fit" for our dog.”

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Posted 1 year ago

It's great to hear that you found the design of the harness easy to customise to your pup's needs, john :) Thank you for the review!

Posted 1 year ago

“Freddie loves his new harness, it's so comfy and tailored to fit him. I'm going to get some different colours so we can ring the changes, and the best bit is I only need to buy the one piece, as the rest of the harness stays the same. Very helpful with advice on fitting too. Brilliant, thanks.”

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Posted 1 year ago

It's fab to hear that Freddie is happy in his new harness, Jean :) We love that you are taking full advantage of our colour selection! Thank you for the lovely review.

Posted 1 year ago

“Perfect is the correct name for this harness, my golden retriever was known as Houdini, it has come as a shock to him now he can’t escape! Thank you very much”

PerfectFit 5 star review on 5th December 2023

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Posted 1 year ago

And that face looks like butter wouldn't melt! :) Thank you for your review, Lynn. We're just thrilled to hear that your little escape artist is safe and secure in his new harness.

Posted 1 year ago

“Excellent service throughout the whole purchasing experience. Great support prior to purchase and post purchase. Regards Steve”

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Posted 1 year ago

Thank you for the 5 stars, Steve! It's fab to hear that you are happy with the service that you received. Happy walkies! :)

Posted 1 year ago

“Excellent quality, comfortable, secure, good choice of colours & optional widths. Having so many adjustable parts means you will find one to fit any shape of dog.”

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Posted 1 year ago

We love that you are pleased with the quality, comfort and colours of the harness :) Thank you for taking the time to review us!

Posted 1 year ago

“My dog was a bit bigger than I estimated but the customer service I received from Gemma was above any expectation. Not only did she send me out additional pieces but no charge. Amazing. I’m working with a behavioural specialist and this harness gives me more control and is really comfy for my dog. I would recommend to everyone”

PerfectFit 5 star review on 4th December 2023

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Posted 1 year ago

Thank you for your lovely feedback, Joan. Your pup looks comfortable and very smart in their new harness. We will be sure to pass on your feedback to Gemma :)

Posted 1 year ago

“I haven’t even received my order, which I have emailed the customer service team about with no response, now I’ve received an email asking to leave a review!!!”

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Posted 1 year ago

Thank you for your feedback, Jasmine. We have double checked and can see that your issue was resolved vis email yesterday morning with Steph. However, please do get back in touch if you have any further queries and we will be happy to help :)

Posted 1 year ago

“We’ve used a perfect fit harness since our pup was able to go on walks & as he’s grown we are now on our third harness , we will always use a perfect fit ! Customer service is 100% , cannot fault them ! 🐾”

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Posted 1 year ago

Thank you so much for your lovely review, Scott :) It is great to hear that you have stayed with us since your dog was a pup. We just love to hear from long standing customers!

Posted 1 year ago

“Customer Services were extremely helpful in helping me chose the correct sizing. The harnesses are perfect and of great quality. We also ordered matching leads, again they feel soft to the hand and very sturdy and strong.”

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Posted 1 year ago

Thank you for the lovely review, Faye :) We are very happy to hear that you are pleased with your new harnesses and leads.

Posted 1 year ago

PerfectFit is rated 4.9 based on 1,984 reviews