PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,935 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th December 2024

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the harness, this is our second. Fantastic customer service too!”

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Posted 5 months ago

Thank you for coming back to us for a second time, Lee! Your feedback is much appreciated! :)

Posted 5 months ago

“I tried lots of puppy harnesses but I found they were rubbing on my pup’s shoulders and his coat was coming out. After lots of research, I opted for a perfect fit harness and I have to say I’m really pleased with it. I used their puppy fitting service and was given good advice on the size etc., The harness seems very comfortable and soft. I would highly recommend Perfect Fit.”

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Posted 5 months ago

It is great to hear that you found the puppy-fitting service useful, Carolyn :) Thank you for your feedback!

Posted 5 months ago

“Very pleased with this harness, just ordered our second one for a spare as I thought I had lost it and couldn't be without it, such a good fit.”

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Posted 5 months ago

Thank you for coming back to us for a second harness and we are pleased to hear that you found your original too, Judith! You now have a wash-one-wear-one set up! :)

Posted 5 months ago

“A well made harness that stops our dog pulling on our extending/reel in lead. It takes a little time to get used to putting the harness on but it eventually it becomes second nature.”

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Posted 5 months ago

It is lovely to hear that you have mastered putting the harness on your pup, Michael :) Thank you for taking the time to leave us a review.

Posted 5 months ago

“Nice fit, easy to adjust & put on our pup. The neck is a little loose at the moment but doesn't seem to be a problem & wouldn't want to go down to an XS (room for growth) Our pup seems to find it comfy to wear & its easy on her neck. She moves really well on her walks. Delivery was very quick.”

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Posted 5 months ago

It is great to hear that your puppy is comfortable in her new harness and that she is moving nicely in it. Thank you for the review! :)

Posted 5 months ago

“Well, since you asked. I have done more cussing over my two harnesses than over most things. The online videos are not great, and some of the crucial moves are black against black. It would help (of course this would be a manufacturing modication) if each part was carefully labeled. Other than that they do work well, and the dogs don't get their leashes tangled up as much.”

Helpful Report

Posted 5 months ago

Thank you for your feedback, William. We have passed your thoughts regarding the videos on to the development team. If you are still struggling with the fit of your harnesses, please do get back in touch and the team will be more than happy to advise. We are always available on the phone if you would like to give us a call on: 01684 569 553. Alternatively, you can email pictures of your dogs in their harnesses to: info@perfect-fit-dog-harness.com

Posted 5 months ago

“I spoke to Jake at PerfectFit as my rescue dog is very small for his breed. Jake immediately understood the situation and sorted out a harness which arrived the next day and was a perfect fit. I would have no hesitation in recommending them.”

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Posted 5 months ago

Thank you for recommending us :) We love that you have found the best fit for your lovely little rescue. We will be sure to pass your thanks on to Jake!

Posted 5 months ago

“Bought several of these as my dog has grown and for my daughters dog both French bulldogs fit very well best harness for comfort service very good too”

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Posted 5 months ago

Aw, we just love hearing from our long-standing customers, Linda! Thank you for coming back to us once again for a harness for your lovely Frenchie and thank you for your review!

Posted 5 months ago

“Amazing customer service! Contacted them to find the right fit for a very quick growing 4 month old English Setter... Suggested the appropriate size, giving room to grow, ordered online and received very quickly. The initial suggested size didnt quite fit, contacted customer service and posted out the smaller size for us to try without needing payment until we'd received and checked which pieces we would keep. In the end kept all pieces, as I'm sure he'll grow into the larger parts :). Amazing customer service, friendly and really helpfull! Shout out to Gemma!”

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Posted 5 months ago

Aw, this is a lovely review. Thankyou! We're pleased to hear that you are happy with the fit of your puppy's harness and we will be sure to pass your thanks on to Gemma!

Posted 5 months ago

“Fab new harness for my lab. Beneficial as it doesn’t go over her head, fully adjustable and large buckles to avoid any type of rubbing and plenty of space for front legs.”

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Posted 5 months ago

Thank you, Emily :) We love to hear when we have been able to help with a harness for a pup who does not like things being put on over their heads.

Posted 5 months ago

“Very happy with having found this 'Which?' recommended company. Previous store bought harness unsuitable so rang Perfect Fit. Friendly chap on the phone knew exactly how to help and what I needed once I explained. Proper customer service, a great relief from faffing about on line. Harness arrived very quickly and was lovely quality, well designed and padded and comfortable, far superior to what weve seen elsewhere. Buy from them and be happy for your dog”

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Posted 5 months ago

Thank you for your lovely review, Matthew. We are pleased to hear that you found the helpline useful in choosing the best fit for your pup. We will be sure to pass your thanks on to Jake :)

Posted 5 months ago

“Thank you for fantastic service and excellent help Binkey is now wearing the top of Toms harness with the new front. The top must be one of the original ones being at least 17 years old and still in perfect condition. I”

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Posted 5 months ago

This is great to hear, Jacquie! We love that you have been able to reuse your old harness and also that it has lasted you for such a long time!. Thank you for leaving us a review.

Posted 5 months ago

“Georgie seems to find the harness comfortable,although it looks a little baggy around her neck to me. So easy to put on and take off,certainly the best one she has ever had!”

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Posted 5 months ago

Thank you for your feedback, Lucy. We are very happy to hear that Georgie is happy and comfortable in her new harness. If you would like us to double check the fit for you please email some pictures of her wearing it in to: info@perfect-fit-dog-harness.com and we would be happy to advise.

Posted 5 months ago

“The customer service was amazing”

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Posted 5 months ago

It is so nice to hear that the team looked after you well, Mandy :) Thank you for leaving us a review!

Posted 5 months ago

“Absolutely love this harness, looks so comfortable and easy to put on. My dog much prefers this to an over the head harness.”

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Posted 5 months ago

We are really pleased to hear this Robyn :)

Posted 5 months ago

“Love this harness for our Mini Goldendoodle, it fits well, and is washable, but i was a little disappointed that one of the clips failed after 4 months. PerfectFit replaced the section FOC without question, so in all the harness is great, customer service is fabulous, 100% recommend”

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Posted 5 months ago

Thank you for your feedback. It is great to hear that the team looked after you well. Thank you for taking the time to leave us your feedback :)

Posted 5 months ago

“wonderful product, so comfortable for my puppy and the team were very helpful making sure I ordered the right size first time around.”

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Posted 5 months ago

It is good to hear that the team were helpful in choosing the best size for your pup. Thank you for taking the time to leave us your feedback :)

Posted 5 months ago

“Our old perfect fit hardness had finally had its day, but it did manage an amazing 7 years! So knew we be happy with the new one, and love the rainbow design. Would absolutely recommend.”

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Posted 5 months ago

Thank you for coming back to us after all those years! We are very pleased to hear that you are as happy with your new rainbow harness and your were your old one. Thank you for the lovely review!

Posted 5 months ago

“Fantastic customer service as always and great help over the phone with sizing - thank you Gemma. The original harness has grown with my dog from an eight week old pup to her full size now, but I found it was a bit snug over her winter coat. As well as a larger harness piece I also bought the Pacopouch for agility training, I love the flat to the waist design, washable insert (perfect for cheese which meant the previous treat bag needed frequent washing, and secure waist strap.”

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Posted 5 months ago

Thank you for your feedback, Joanna. We are very pleased to hear that you are happy with your harnesses' upgraded girth section and your new PacoPouch. We will be sure to pass your thanks on to Gemma :)

Posted 5 months ago

“We got our first perfect fit harness for our dog when she was about a year old. We were well pleased with it. Unsurprisingly over three years on it was starting to look a little faded & rubbed in places. We wanted to order another one exactly the same & having had an online chat with a most helpful lady at the company she was able to trace our 2020 order & sizes. New one arrived recently & we are again completely satisfied with the product.”

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Posted 5 months ago

Hello Alan Thank you for taking the time to leave us a review. We are very appreciative of your return custom over the years and glad we could keep the reordering process as streamlined as possible. We hope your dog enjoys their smart new harness! 🙂

Posted 5 months ago

PerfectFit is rated 4.9 based on 1,935 reviews