PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,931 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th December 2024

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My pup needed a size upgrade for his harness. As always, excellent quality and colour options and such lovely polite staff whenever I need to contact PerfectFit!”

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Posted 3 months ago

We love that the team looked after you well, Natalie and that the harness did not disappoint once again 😃 Thank you for taking the time to leave us a review!

Posted 3 months ago

“My trainer recommended PerfectFit to me as I've never used a harness before and was confused by all the different types. It fits perfectly and seems really comfy with the fleece lining. I like the y front as it doesn't restrict movement of the front legs and there's no pressure round the delicate throat area. Also got a matching lead which is comfortable to hold, very pleased with both purchases - I chose the reflective ones - useful for the darker evenings.”

PerfectFit 5 star review on 3rd September 2024

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Posted 3 months ago

Thank you for taking the time to leave us your feedback, Frances and thank you to your trainer for recommending us! We are very pleased to hear how comfortable your dog is their harness and you are holding the lead 😃

Posted 3 months ago

“I ordered a new Harness for my 1yr Puppy. I spoke to a really helpful member of staff who advised me on the correct sizing. The harness arrived two days later, the piece on the chest was just a tiny bit tight so I had another super helpful chat with another member of staff and now my Pup loves his Perfect fit harness, he has his head and moves very happily in it! 10/10 for Customer service and product!”

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Posted 3 months ago

It is great to hear that the team looked after you so well to ensure the best fit for your pup, Petra! Thank you for taking the time leave us a review 😃

Posted 3 months ago

“I don’t know why more people don’t rave about this brand! Their harnesses are so well made, innovative design and clever functionality. On top of that, probably the best customer service I have received in a while. 10/10 would recommended to any pawrent!”

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Posted 3 months ago

What a lovely review, Kinjal! Thank you! We are very pleased to hear that you are a fan of the design and quality of the harness 😃

Posted 3 months ago

“we have a dog who likes to go for walks so his harness is important. perfect fit is just right for him. He is a happy dog .”

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Posted 3 months ago

A happy dog is the best review that we could hope for! Thank you for taking the time to leave us your feedback 😃

Posted 3 months ago

“Our 5-month Bearded Collie, Cosmo, loves it. His walking, which hitherto was with a simple dog collar, has changed dramatically for the better. He is more relaxed and it is easier to control and instruct him. Cosmo now enjoys walking much farther, and if he gets excited at times, it is less stressful to manage him using the PerfectFit. Thank you.”

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Posted 3 months ago

We love that your new harness has made walks less stressful for both you and Cosmo. Thank you for leaving us your feedback, Deepak 😃

Posted 3 months ago

“Excellent quality items, and excellent customer service. I couldn't be happier with either the harness or the service I received. Thank you”

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Posted 3 months ago

And thank you for taking the time to review us, Gerald 😃 It is wonderful to hear that you are happy with your new harness and that the team looked after you so well.

Posted 3 months ago

“Great quality product and prompt delivery. Wouldn’t buy my dogs harnesses from anywhere else their comfort is my priority.”

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Posted 3 months ago

It is lovely to hear that your pup is so comfortable in their PerfectFit, Diane 😃 Thank you for the review!

Posted 3 months ago

“I've just purchased a second top piece for my perfect fit harness so i can mix up the colours. The harness is exactly as advertised - a perfect fit! The harness adjusts in so many ways, it means it can be altered perfectly for my pup Ralph. He is a non shedder too so when he's not had a groom in a while it's easy to alter to allow for the extra fur (haha). It's top quality and i've had my original harness for over 2 years and it's as good as new. It was recommended by my vet and I'm so glad i took her recomendation! Not only that but the customer service is second to none, I ordered the wrong size top piece, emailed the team and got a reply straight away to say they would post the correct size to me, free of charge. I will remain a customer for life.”

PerfectFit 5 star review on 2nd September 2024

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Posted 3 months ago

Thank you for leaving us such a lovely and thorough review, Kay. It is much appreciated! It is great to hear that you and Ralph are with us for the long haul! We love that you have treated him to a new colour for his wardrobe 😃

Posted 3 months ago

“The Harness was lovely and looked great but unfortunately my elderly, stubborn dog wouldn’t walk with it on. Therefore I had to send it back…”

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Posted 3 months ago

That's a real shame, Janice. We are very pleased to hear that you were a fan of the harness, nonetheless.

Posted 3 months ago

“It is the best harness we have ever had for any of our dogs and it is good you can fit new pieces in if any get tight .It also feels strong and safe .”

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Posted 3 months ago

Aw, we love that you haven't found a better harness, Patricia! Thank you for taking the time to leave us a review 😃

Posted 3 months ago

“Fits Perfectly”

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Posted 3 months ago

It is great to hear that your harness is fitting perfectly. Thank you for the review! 😃

Posted 3 months ago

“Perfect as always, bought to replace a lost perfect fit lead, that we had used daily for more than two years and still had plenty of life in it.These leads are Robust, comfortable to hold and well made and i able to withstand daily life. Wouldn’t hesitate to recommend.”

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Posted 3 months ago

Thank you for recommending us, Debbie :) It is great to hear that you have found our leads to be comfortable to hold and hard wearing.

Posted 3 months ago

“This is the fourth dog I’ve bought a PerfectFit harness and am as pleased with the fit as always”

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Posted 3 months ago

Wow! Thank you for coming back to us for a FOURTH time, Toni! We are so pleased that you are happy once again with the fit :)

Posted 3 months ago

“I was referred to this harness my dog behaviourist. It was the answer for my dog who did not like my previous over the head harness as she used to run away. Problem solved.”

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Posted 3 months ago

It is so lovely to hear that your dog is happy in their new harness, Claire and no longer runs away. Thank you for taking the time to review us!

Posted 3 months ago

“Thank you fir your service, perfect for pooch and delivery was quick!”

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Posted 3 months ago

It is great to hear that the harness is suiting your pup, Zoe :) Thank you for leaving us your feedback!

Posted 3 months ago

“Excellent customer service; they really will send alternative parts out for free (and immediately) until you're satisfied with the fit (and will look at photos of your dog in the harness to help you decide). Great quality, my dog wriggles out of most harnesses but seems comfortable in this one and it suits him to neither have to go over his head nor step in to it. And nice choice of colours (though I wish more colours had reflective strips on) I had bought cheaper harnesses as I was dubious about exactly what else I'd be getting for my money with a PerfectFit, but now I see that actually it's worth the extra.”

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Posted 3 months ago

Thank you for leaving us such a thorough review, it is much appreciated. It is great to hear that you feel you have had value for money :)

Posted 3 months ago

“Best harness money can buy 🤩 We had one for our puppy mini poodle, Gus, and I was hoping parts of it would still fit as he grew, sadly they didn’t and so we bought another popular brand of harness which was cheaper but far inferior and not nearly as comfortable for our pooch xx we have recently bought another perfect fit now Gus is 2 and fully grown and I’m much happier with it….less matting and it looks so much more comfortable on him.”

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Posted 3 months ago

It is great to hear that you have come back to us for a new harness for Gus, Kathryn :) We hope to be with you on many happy walkies ahead! Thank you for leaving us such a lovely review!

Posted 3 months ago

“Very good, improvement on my old harness, gives greater control.”

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Posted 3 months ago

Thank you for the 5 stars, Kirk! We are very pleased to hear that you are happy with your new harness.

Posted 3 months ago

“Lovely harness, delivered as expected. PerfectFit have been so helpful on matching the right size pieces to our deep-chested little dog - the benefit of the modular design. Highly recommend. This is our third PerfectFit so we have different colours and one for "best"”

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Posted 3 months ago

haha! Everyone needs a colour selection in their wardrobe, Adam! 😃 It is great to hear that you have come back to us for a 3rd time. Thank you for the lovely review.

Posted 3 months ago

PerfectFit is rated 4.9 based on 1,931 reviews