PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,939 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used a Perfect Fit harness for Santi, our black and tan Coxker Spaniel, and it works well. Now he's growing we needed a bigger size of the chest strap”

Helpful Report

Posted 7 months ago

Thank you so much for your 5-star rating of PerfectFit, Julian! We're delighted to hear that PerfectFit has been a great fit for Santi. We love his name by the way! :)

Posted 7 months ago

“I was recommended to you by cotswold dog spa as my lovely Freddie is having physiotherapy and hydrotherapy with them at Hartpury. Freddie is recovering from front leg surgery and I needed a new harness . I am delighted with it .thankyou very much.”

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Posted 7 months ago

Thank yo for your lovely review, Jan :) We wish Freddie a speedy recovery and many happy walkies ahead!

Posted 7 months ago

“Well designed, comfortable harness with great customer service. Needed a smaller size for one of the parts, I emailed requesting it one evening and the next morning it had been dispatched and arrived the next day. Dog definitely seems to prefer it over her old harness. 1 year old female bernese at 35kg, fits XL top, L girth and M front with still plenty of room if she grows anymore.”

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Posted 7 months ago

Thank you for your review, Jason :) We love that your beautiful Bernese is happy and comfortable in he new harness and that you found our exchange procedure to be quick and easy.

Posted 7 months ago

“Love the perfect fit harness! Excellent service and it arrived very quickly!”

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Posted 7 months ago

We love that you love us! Thank you for taking the time to review us.

Posted 7 months ago

“Other ladies on call x2, were very helpful and let me grasp my harness was fitted wrongly by me. Many thanks, made my day much better especially as I’d spent quite a bit on harness.”

PerfectFit 5 star review on 8th May 2024

Helpful Report

Posted 7 months ago

Thank you for sharing the picture of your lovely pup, Rosie :) It is great to hear that the customer service team were able to help you with the fit of the harness.

Posted 7 months ago

“PerfectFit not only have an amazing product range, their customer service is absolutely fantastic 🙌”

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Posted 7 months ago

We are thrilled to hear that you had a positive experience with us and are happy with your new harness. Thank you for taking the time to review us.

Posted 7 months ago

“Ordered by phone and spoke to absolutely lovely staff member. I needed to replace part of my harness and he was correct with his advice. Next day delivery free of charge. Product very good.”

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Posted 7 months ago

Aw! It is great to hear that one of the team helped you to choose the correct replacement pieces, James :) Your pup is looking very smart in their new, upgraded harness!

Posted 7 months ago

“Perfect in every way. Interchangeable adjustable pieces ensures a true fit allowing the dog to move without restriction or pressure in the wrong place.”

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Posted 7 months ago

It is great to hear that you are a fan of the harnesses modular design, Chris :) Thank you for the review!

Posted 7 months ago

“Very helpful staff. Harness excellent.”

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Posted 7 months ago

It is great to hear that yo are happy with your new harness and that the team looked after you well, Julie :) Thank you for the review!

Posted 7 months ago

“Fits our beddy whippet dog just right as it’s easy to adjust. Love the pink fleece colour which zings against her grey fur.”

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Posted 7 months ago

Aw, I bet your lovely Beddy/Whippet looks wonderful in the pink, Jan :) Thank you for leaving us your lovely feedback.

Posted 7 months ago

“The harness is Perfect I got it for my 9 months old cocker spaniel (working) because he has a wide chest and short legs so it’s hard to find a harness that works he had one before and it felt as if it was about to break every time he pulled but this one’s strong and it doesn’t rub under his arms and the cold goes great with his collar and lead very happy 😄 would recommend”

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Posted 7 months ago

We love that you are a very happy customer! Thank you for taking the time to leave us a review. It is just wonderful to hear that you found a good fit for your lovely Cocker. Wishing you both happy walkies!

Posted 7 months ago

“Harness fits perfectly and was delivered very quickly. We have 4 dogs - 3 now have perfect fit harnesses and the 4th will soon have one. These harnesses last for years and it’s great that if necessary individual parts can be replaced.”

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Posted 7 months ago

Wow! We are very pleased to hear that you have a PerfectFit Harness for 3 (nearly 4) of your dogs, Sandra :) Thank you for taking the time to leave us a lovely review.

Posted 7 months ago

“Still waiting for it to arrive!”

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Posted 7 months ago

We're sorry to hear that you have not yet received your order. This is most unusual. We have contacted you directly to sort this out for you.

Posted 7 months ago

“I emailed photos of my dog to Perfect Fit and the harness fits perfectly. My dog loves it, so comfortable. Excellent customer care”

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Posted 7 months ago

It is just wonderful to hear that your dog is happy in their new harness, Sally. It is also good to hear that the team looked after you well. Thank you for leaving us your feedback :)

Posted 7 months ago

“The size fits vers well. All us good.”

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Posted 7 months ago

We are very happy that the fit is good for your pup, Charbonnier. Thank you for leaving us a review.

Posted 7 months ago

“Well named company. This harness is the absolute perfect fit for my dachshund.”

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Posted 7 months ago

We do what we say on the tin :) It is just wonderful to hear that your lovely little Daxi is happy in their new harness.

Posted 7 months ago

“Like the versatility of these harnesses and the ability to be able to find an excellent fit for our dogs.”

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Posted 7 months ago

Thank you for leaving us a review, Chris. It is great to hear that you are a fan of how versatile the harness is.

Posted 7 months ago

“This is the fourth PerfectFit harness we have bought for our 12 year old dog, who hates a lead attached to her colllar. The ability to choose different sizes in all three sections ensures a comfy fit.”

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Posted 7 months ago

We just love hearing from our long standing customers, so thank you for taking the time to leave us a review. It is great that you have come back to us for a fourth time! :)

Posted 7 months ago

“Great customer service, speedy service and a quality harness that’s ideal for my cavapoo who doesn’t like the harness being put over her head.”

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Posted 7 months ago

Thank you for your review. We love to hear about when we have been able to help with a well fitting harness for a pup who is unsure about having a harness put on over their head :)

Posted 7 months ago

“Well designed and functional easy to get a good fit”

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Posted 7 months ago

We love that you are a fan of the harness's design, Chris. Thank you for taking the time to leave us a review.

Posted 7 months ago

PerfectFit is rated 4.9 based on 1,939 reviews