PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,309 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th April 2025

717

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Comfortable for the dog and sturdy enough to handle his pulling (training to begin!). Having the different components makes fitting a breeze and he has quickly got used to it. Bought the double-ended lead at the same time that works well with the harness.”

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Posted 4 weeks ago

Thank you for leaving us your feedback, John 😊 It is wonderful to hear that your dog got used to the harness nice and quickly and that you have fund the lead to work well, too. Wishing you luck with your training!

Posted 4 weeks ago

“PerfectFit Harness – Truly the Perfect Fit! I’ve trusted PerfectFit harnesses for years (for my previous 'furkids'), and my new puppy is no exception! The modular design is fantastic—I’ve been able to size up individual pieces as he grows, making it a long-lasting investment. The harness fits beautifully, looks great, and ensures comfort and safety on every walk. The team was incredibly helpful in selecting the right sizes, and I love that it doesn’t restrict movement. Highly recommend for dogs of all shapes and sizes! 🐾✨”

PerfectFit 5 star review on 22nd March 2025

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Posted 1 month ago

We just love hearing from our long-standing customers, Louise! Thank you for taking the time to leave us such a lovely review and for sharing the pictures of your new addition with us. What a little sweetie! 😊

Posted 4 weeks ago

“Fantastic harness, great customer service. Had a problem with 1 of the parts, within 48 hours of emailing I had a replacement. Have and will continue to recommend”

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Posted 1 month ago

Thank you for recommending us, Anne! It is great to hear that the team sorted you out nice and quickly 😊

Posted 4 weeks ago

“We have used a PerfectFit harness for our dog for over 3years and it has been great. Only now beginning to look a bit worn after many dips in the sea and rolls in grass and the sand! As our dog grew it was great to be able to replace one part which he grew out of without needing to replace the whole harness. Finally bought a second one so that we have a dry one after the dog has had dip! Great quality product and being able to tailor to your dog is ideal.”

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Posted 1 month ago

Thank you for taking the time to leave us a such a lovely, thorough review, Richard! We are loving your wash-one-wear-one idea! 😊

Posted 4 weeks ago

“I have 3 GSD'S and all wear perfect fit harnesses as they are a perfect fit 👌 Quality never various when buying different parts to fit, they wash great .”

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Posted 1 month ago

We love that all three of your GSDs have a PerfectFit. Susan! 😊 Thank you for taking the time to leave us a review!

Posted 4 weeks ago

“After going through many different harnesses of all shapes and sizes, I bought one of these harnesses years ago and it has been the best one ever. My dog who I bought it for (GSD) passed away. I was able to hand it down to my dad’s collie who is considerably slighter in build. Due to the interchangeable pieces, I only needed to buy the front piece as the other two pieces could be adjusted to fit. Saved myself having to buy a whole new unit. Can’t recommend them more. Very good service and a perfect fit!”

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Posted 1 month ago

Thank you for recommending us, Chris! It is great to hear that the modular design has meant you only needed to replace one piece to hand down your harness. Thank you for taking the time to review us 😊

Posted 4 weeks ago

“Excellent service and product. Really the only harness you should buy for your dog as it is so adjustable from my Jack Russell to my Working Cocker the fit is excellent.”

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Posted 1 month ago

It is great to hear that both your Jack Russell and Cocker are happy in their harnesses, Teresa! Thank you for the lovely feedback 😊

Posted 4 weeks ago

“Tout est parfait Réponses rapide à nos questions, livraison rapide, matériel parfait. Merci”

PerfectFit 5 star review on 21st March 2025

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Posted 1 month ago

And thank you for taking the time to leave us your feedback, Christele 😊

Posted 4 weeks ago

“Helpful company who advised the correct size for my puppy. ( I did try one size bigger from a friend but it gaped across front of chest so experts were right) the harness is smart and soft. I now wish I had the matching lead. My puppy seems very comfortable wearing it so we are both happy.”

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Posted 1 month ago

A happy pup and a happy customer is the best review that we could ask for, Tracy! Thank you for leaving us your feedback! 😊

Posted 4 weeks ago

“I love this harness. Comfy fit, great colours and best of all being able to buy component parts. Great for both our mixed breed and cavalier pups. Really quick delivery, too”

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Posted 1 month ago

Thank you for taking the time to leave us a review, Ann. It is wonderful to hear that both your pups are happy in their PerfectFits 😊

Posted 4 weeks ago

“Brilliant harness I have tiny Poms and they all wear these so good 6 stars”

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Posted 1 month ago

It is wonderful to hear that all of your Poms are in a PerfectFit, Anita! Thank you for the lovely review! 😊

Posted 4 weeks ago

“My dog had some how managed to damage part of his harness and I wasn't totally sure what size (20 or 40) it was. It must be a few years since I bought the harness and I couldn't find any of the details in my own poor filing system! It was out of office hours (Sat) so I took a risk ordered the replacement piece (how good is it that you can order pieces and not have to get the whole thing again!) and I popped a message across to say my concern (that I might have got the wrong one). Monday morning I get a call (yes a phone call) confirming that I had chosen the right size (they had checked against my previous order) and that it was on its way to me. Now that is what I call top class customer service. The incredibly friendly and helpful chap on the phone confirmed that had I got the wrong size they would have swapped it out for me too! thank you so much PerfectFit - not only are your harnesses fantastic the customer care is the best as well.”

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Posted 1 month ago

It is lovely to hear that the team looked after you well, Lisa! Thank you for your lovely review, it is much appreciated 😊

Posted 4 weeks ago

“I got our first one for our Labrador 3 years ago, constantly washing it but it’s like new, just ordered another for our other Labrador now she is fully grown, these are the best quality worth every penny. 100% recommend”

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Posted 1 month ago

Thank you for recommending us, Joanne! 😊 We love that your previous harness is standing the test of time and that now both of your pups have a PerfectFit each!

Posted 1 month ago

“I couldn’t be happier with the Perfect Fit harness I have bought for my recently arrived rescue hound. I had to contact customer service for advice on sizing and the harness they sent really was the Perfect Fit. Thank you. I am now confidently walking my dog knowing that she is safely under control and comfortable.”

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Posted 1 month ago

This is wonderful to hear, Emma! Thank you! Wishing you and your lovely recue Happy Walkies! 😊

Posted 1 month ago

“My cocker spaniel loves her new harness and doesn’t pull which is a huge improvement! Thank you”

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Posted 1 month ago

And thank you, Vicki for taking the time to leave us a review. It is lovely to hear that your Cocker is happy in her new harness and that it has helped with pulling! 😊

Posted 1 month ago

“The team are very responsive and helpful, product is well made and easy to adjust. Works a treat on our dog. I do find the website a little confusing re which size/combination to get, but sending dog measurements, and dog photo, to the team really helped.”

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Posted 1 month ago

Thank you for your feedback regarding the website. We will certainly pass your thoughts on to the development team. There is an online calculator on the website which can help to choose the best combination, unless you have a puppy or a mixed breed. You can find this here: https://perfect-fit-dog-harness.com/PFSizing/

Posted 1 month ago

“Absolutely perfect harness for my dachshund who is 5 weeks post operation from ivdd, fits exactly as stated and appears to be comfortable for her, customer service is first class, Royal Mail appeared to miss place the first one which was replaced and arrived within 24hrs from telephone conversation. Cannot fault the product of company”

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Posted 1 month ago

Thank you for leaving us such lovely feedback, Marie. We love that your poor pup is happy her new harness after her opp. Wishing her a speedy recovery! 😊

Posted 1 month ago

“Prompt delivery. Excellent customer service either by phone or e-mail. Lots of help to make sure the harness fits satisfactorily to your dog. Would recommend as it's impossible to not to be impressed with the service given.”

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Posted 1 month ago

What a lovely review, Jean, thank you 😊 It is wonderful to hear that the team looked after you so well.

Posted 1 month ago

“Great service - was recommended by a dog trainer. Took a couple of emails to find the right size but the responses were quick and really helpful. Product seems an improvement from the one we had - mainly because our puppy doesn't like harnesses going over her head - which this one fixes that issue. So far so good :)”

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Posted 1 month ago

This is great news, Andrew! It is wonderful to hear that your puppy is happy in their new harness and that the team were helpful whilst you were choosing the best fit. Thank you for the review! 😊

Posted 1 month ago

“Fantastic harness. Always struggled finding a harness to fit my dog nice as his neck is quite a lot smaller than his middle.”

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Posted 1 month ago

Thank you for the lovely review, Sally. We love hearing when we have been able to help with a well fitting harness for a dog who has struggled in the past 😊

Posted 1 month ago

PerfectFit is rated 4.9 based on 2,309 reviews