PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,937 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So handy being able to replace part of a harness rather than buying a new one each time. Excellent customer service and excellent product”

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Posted 6 months ago

We are glad to hear that you are a fan of the modular design, Gillian. Thank you for taking the time to write us a review :)

Posted 6 months ago

“Excellent harnesses. Excellent service.”

PerfectFit 5 star review on 20th May 2024

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Posted 6 months ago

Thank you for your lovely review, Julie :) Your two certainly look very smart in their new harnesses!

Posted 6 months ago

“An excellent service and quality product”

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Posted 6 months ago

Thank you for your review, Clinton. It is wonderful to hear that you are happy with your new harness and that the team looked after you well :)

Posted 6 months ago

“Swapped the medium for the small front piece and it now fits brilliantly.”

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Posted 6 months ago

Aw, it is great to hear that the smaller front has done the trick, Sue :) Thank you for the 2 stars!

Posted 6 months ago

“I wanted to see a size guide on the website but couldn't find one and had to get in touch instead. Would be great if you would offer a service to have a phone number stitched into the top of the harness.”

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Posted 6 months ago

Thank you for your review :) We have a sizing calculator on the website where you can enter your dog's details to get a size recommendation but I'm pleased to hear that we were able to help you over the phone instead. Thank you for your useful feedback regarding stitching our phone number on to the harness. We will certainly pass this idea on to the development team :)

Posted 6 months ago

“This is the second perfect fit harness I’ve purchased for my dog, it’s light weight and washes well”

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Posted 6 months ago

Thank you for coming back to us for s second time and thank you for the lovely review :)

Posted 6 months ago

“Perfect. My Houdini husky could wriggle out of most harnesses even similar ones but he’s safe in his Perfect Fit harness.”

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Posted 6 months ago

Aw! We are very happy that your escape artist is Husky is happy and safe in his PerfectFit, Michelle :) Thank you for the review!

Posted 6 months ago

“Excellent service Harness is a Perfect Fit”

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Posted 6 months ago

Thank you for taking the time to leave us a review. We love that you had a good experience with us and that you are happy with your new harness :)

Posted 6 months ago

“Fantastic and helpful. Always responsive when I need something. Brilliant company that I will always use.”

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Posted 6 months ago

Thank you for your lovely feedback, Scott. It is great to hear that the team looked after you well.

Posted 6 months ago

“So happy with this harness, lovely and soft also a perfect fit. Will buy again and highly recommend.”

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Posted 6 months ago

We are very happy that you are happy, Cathy :) We look forward to hearing form you again in the future!

Posted 6 months ago

“Easy site to use and the harness fits perfectly and looks very smart. Quick delivery too.”

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Posted 6 months ago

It is great to hear that you found the website easy to use, Rebecca. Thank you for leaving us your lovely feedback :)

Posted 6 months ago

“It’s the best fitting harness for my dog. Because it is sectional, you can interchange parts to make sure you get the “Perfect Fit”. My only slight niggle is with the girth piece. It could do with some extra stitching at the ends to keep the strap from riding up under my dogs shoulders as he is a very active chap.”

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Posted 6 months ago

Thank you for your review, Rodger, it is much appreciated :) We are pleased to hear that you are a fan of the harness's modular design and the fit it has on your lovely, active boy. We think that we can see from the photos that you have room to lengthen the bottom of the front (Y) piece that goes between his front legs. Adjusting this out will move the harness back on his body and away from his front leg. You may need to tighten up the shoulder straps if you do this, too.

Posted 6 months ago

“First class customer service throughout the transaction with amazing support to find the right size. The quality of the harness is excellent and our dog is really comfortable wearing this. I would recommend the product and the company to anyone who is looking for the best for their dog.”

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Posted 6 months ago

Thank you for leaving us such a lovely review :) It is just wonderful to hear that your dog is happy and comfortable in their new harness Happy Walkies!

Posted 6 months ago

“Made a mess of my order but perfect fit sorted me they are so easy to deal with”

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Posted 7 months ago

Thank you for the feedback, Valarie :) It is great to hear that the team looked after you well.

Posted 6 months ago

“Arrived quickly. Size recommended was perfect! Great quality.”

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Posted 7 months ago

It is lovely to hear that you are happy with the fit and quality of your new harness, and that it arrived in good time. Thank you for the review, Lee! :)

Posted 7 months ago

“Very helpful and quick at responding”

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Posted 7 months ago

Thank you for your feedback, Helen. It is good to hear that the team looked after you well :)

Posted 7 months ago

“Another training bag not up to the job; it’s coming apart where the belt strap meets the bag and the belt strap doesn’t stay put. Disappointed to say the least”

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Posted 7 months ago

Thank you for your feedback. I’m really sorry to hear that belt strap has come away and doesn't stay in place on your PacoPouch. This is most unusual and not what we would normally expect from our products. We will contact you directly to discuss how we can help with this issue.

Posted 7 months ago

“excellent harness, Watson seems to find it more comforatble than his previous one. Plenty of adjustments can be made.”

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Posted 7 months ago

It is lovely to hear that Watson is more comfortable now in his PerfectFit Harness, Valarie :) Thank you for writing us a lovely review!

Posted 7 months ago

“Very easy to use; and the fit and comfort for my dog is super”

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Posted 7 months ago

Thank you for your feedback, Caroline. It is good to hear that you are finding your new harness easy to use and, most importantly, that your pup is comfortable :)

Posted 7 months ago

“Fantastic customer service. They cannot do enough to help you find the perfect harness for your dog. I had to change a few pieces of the harness and I was helped throughout the whole process. The harness is superb and seems comfortable for my lively cocker spaniel. Excellent product and superb company.”

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Posted 7 months ago

Thank you for the lovely review, Sal :) It is just wonderful to hear that the team looked after you well to ensure the best fit for your lovely Cocker! Wishing you both happy walkies!

Posted 7 months ago

PerfectFit is rated 4.9 based on 1,937 reviews