PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,987 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,987 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 20th January 2025

Tracey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased arrived quickly, great product and loved the colour/feel of the lead. Been trying to find one like this for a while so very happy I know where to go and tell others”

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Posted 1 year ago

Thank you for the 5 stars, Rosemary :) We are thrilled to hear that you are happy with your new lead!

Posted 1 year ago

“Superb service, lots of advice and happy to swap when I ordered the wrong size. Excellent quality, great fit - very happy”

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Posted 1 year ago

We're glad to hear that the team were able to help you out with your sizing issue :) Thank you for the lovely review!

Posted 1 year ago

“As it comes in 2 parts it fits my Yorkshire terrier perfectly.”

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Posted 1 year ago

We're very happy to hear that you have found the best fit for your lovely Yorkie, Ann. Thank you for taking the time to review us :)

Posted 1 year ago

“Very happy with the harness. Great customer service!”

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Posted 1 year ago

We are pleased to hear that you are happy with your new harness, Sheila :) Thank you for the review!

Posted 1 year ago

“Everyone very obliging and helpful nothing to much trouble”

PerfectFit 5 star review on 6th November 2023

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Posted 1 year ago

What a sweet photo, Cindy. Thank you for sharing and thank you for taking the time to review us :)

Posted 1 year ago

“So far so good with the harness. Fits nicely and the fleece padding is nice. Only problem we have (which is not the harnesses fault), is that the piece that goes across dogs tummy gets soaking on each walk (he is a cocker spaniel so is quite close to the ground). So we are having to spin it dry in the washing machine between each walk.”

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Posted 1 year ago

Thank you for taking the time to review us and for your feedback. It's great to hear that you are a fan of the fleece padding. For pups that are fans of muddy puddles and swimming, we recommend that they will dry on a radiator over night :)

Posted 1 year ago

“I initially bought the wrong sized harness. A quick email with some pictures asking for help, and a response on the same day meant within 2 days I was able to try on the new pieces they had suggested, having arrived in the post in super quick time. Excellent customer service, and my dog is now in a harness that fits. Will be using them again. Thank you.”

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Posted 1 year ago

We are thrilled to hear that the team were able to sort out your sizing issue quickly. Thank you for taking the time to review us :)

Posted 1 year ago

“Both harnesses fit perfectly! Very pleased and my dogs live the fact they don’t have to go over their heads!”

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Posted 1 year ago

It's great to hear that both of your pup's are happy in their new harnesses, Claire :) Thank you for the lovely review.

Posted 1 year ago

“It does everything you need a good harness to do, and it doesn't do anything you don't need it to. Worth every penny.”

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Posted 1 year ago

Thank you for the review! We are very happy to hear that you think we are worth every penny :)

Posted 1 year ago

“We have a cocker spaniel and found that his harness seemed to slip about when he pulled and with effort, he would be able to get out of it. The perfect fit harness is soft and comfortable and it a great fit. It doesn’t look bulky and doesn’t slide about. Pleased we spent the extra on it.”

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Posted 1 year ago

It's great to hear that your PerfectFit Harness helped stop any slipping that you had experienced from other harnesses. Thank you for taking the time to review us :)

Posted 1 year ago

“My Yorkshire Terrier, Jasper, I was suffering from extremely tight shoulders. My friend, Mel Merritt from Canine Major Essex Clinical Canine Massage, suggested I try this company. The website is very helpful and caters for the inexperienced shopper 😂 It told me what measurements to take, l loaded them into their site and bingo my harness was with me within two days. The accompanying guide showed me how to fit it and it was a perfect fit (forgive the pun). How walks have been so much nicer and it's great to see the improvement in Jasper. Yes, they are not cheap but my fur baby is worth every penny. Thank you, Mel and PerfectFit”

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Posted 1 year ago

Thank you for your lovely review, Anita (and to Mel for recommending us!). We love that you and Jasper are enjoying your walks more now :)

Posted 1 year ago

“Excellent service, advice and products! Responses are very quick to sort out any fitting issues and ensure they do truly fit perfectly! 😊”

PerfectFit 5 star review on 2nd November 2023

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Posted 1 year ago

Aw, the wine colour looks great against your pup's curls, Lynn. Thank you for sharing! Happy walkies!

Posted 1 year ago

“I love the perfect fit harness! The old lasted me 4 years and I only needed a new one as my pooch has had a bit of middle aged spread. They are really sturdy, you have full control of the dog, it doesn’t cause matting like some heavy harness can and it washes really well in the washing machine. The customer service from this company is fantastic, I ordered the wrong size in one piece and they quickly shipped me out the right one. I would highly recommend.”

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Posted 1 year ago

Thank you so much for your lovely review and recommendation, Natalie :) We are very pleased that you came back to us for a second harness!

Posted 1 year ago

“Excellent harness for our border terrier puppy. Fully adjustable and the fleece lining makes it very comfortable. Superb help and advice when choosing which size we needed. Will definitely be using perfect fit for our next harness.”

PerfectFit 5 star review on 1st November 2023

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Posted 1 year ago

Aw, thank yo for sharing the photo, Georgina. Your gorgeous pup looks very smart in the blue :) We are very pleased to hear that you will be coming back to us!

Posted 1 year ago

“Customer service is excellent, couldn’t have been more helpful in helping me get the right combination for my 7 month old standard poodle. So please with the harness - it’s a perfect fit”

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Posted 1 year ago

We are very happy to hear how pleased you are with your new harness and the service that you received. Thank you for the review and happy walkies!

Posted 1 year ago

“Very helpful and friendly advice in response to queries. The harness fits perfectly and is far more comfortable than the old one. The lead is also comfortable to use and useful because of variable length.”

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Posted 1 year ago

It's great to hear that your pup is more comfortable in their new harness, Eva :) Thank you for taking the time to review us!

Posted 1 year ago

“Hi there, love the harness, it was recommended by a friend who has one. I’m glad I got it, as they say “Perfect Fit”… Thankyou, regards Laurie”

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Posted 1 year ago

Thank you for the 5 stars, Laurie! It is great to hear that your new harness is fitting well :)

Posted 1 year ago

“Received really quickly. Great fit”

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Posted 1 year ago

We are very happy to hear that you received your order in good time and are happy with the fit, Caroline :) Thank you for taking the time to review us!

Posted 1 year ago

“The customer service team were excellent- couldn’t fault them at all. Friendly and extremely helpful. Would definitely use again.”

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Posted 1 year ago

Thank yo for your kind words, Ruth :) We are pleased that the team looked after you well!

Posted 1 year ago

“A great product and very helpful and supportive staff”

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Posted 1 year ago

We are very happy to hear that you like your new harness and that the team looked after you well. Thank you for you feedback! :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 1,987 reviews