PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,940 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

PerfectFit 5 star review on 15th December 2024

Beccy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Delivery as promised. I phoned with a question....lady on phone very very helpful, new section delivered. Would & do highly recommend Perfect Fit. Thank you”

Helpful Report

Posted 10 months ago

Thank you for your recommendation, Ann! It is great to hear that the team looked after you well :)

Posted 10 months ago

“I can’t rave about this company enough , from their exceptional customer service to their amazing harnesses , I’ve spent so long and so much money trying to get good fitting comfortable harnesses to fit my miniature dachshunds to no avail , that was until I discovered perfect fit , no rubbing , fit perfectly as the name says and my dogs just seem much more happy and comfortable on their walks now . Will definitely not be using any other harness’s now , perfect fit all the way for me now”

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Posted 10 months ago

What a lovely review, Angelique! Thank you so much! It is great t hear that your lovely Daxies are happy and comfortable in their harnesses :)

Posted 10 months ago

“The best fitting harness on the market! Quick delivery, no quibble exchanges. Excellent customer service 5 star 10/10 in every way…”

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Posted 10 months ago

Wow! Thank you for the 10/10, Yvonne! We love that you consider us to be the best on the market!

Posted 10 months ago

“after asking advice from the support team, who requested photos of our dog, i am pleased to say the recommended size upgrade fits perfectly. Great service.”

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Posted 10 months ago

We love that your upgrade is fitting well, Gavin :) Thank you for your review!

Posted 10 months ago

“Wonderful and quick service. When we had a problem with the harness the team at PerfectFit responded really quickly and with great communication. Thank you. Really highly recommend these harnesses and this company.”

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Posted 10 months ago

Thank you for your lovely review, Lyndsey :) It is great to hear that the team looked after you well!

Posted 10 months ago

“Brilliant customer service! We have been struggling to find Basil a harness that fit well all over and have finally found one that fits perfectly.”

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Posted 10 months ago

Thank you for the lovely review, Sophie :) We are so pleased that Basil is happy in his new harness.

Posted 10 months ago

“Highly recommend PerfectFit, the customer service was amazing and they were more than happy to help. I have also noticed a difference in the way my puppy walks”

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Posted 10 months ago

It is lovely to hear that the team looked after you well and that you have noticed a difference whilst walking with your puppy, Melissa. Thank yo for the lovely review :)

Posted 10 months ago

“Excellent communicationand follow up service from Gilly at Perfect Fit. 5 stars from me!!”

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Posted 10 months ago

Thank you for the 5 stars, Anita :) We will be sure to pass your thanks on to Gilly. Happy walkies!

Posted 10 months ago

“I tried other harnesses but came back to PerfectFit for my small dog. A little bit more expensive than many other harnesses, but 100% worth it.”

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Posted 10 months ago

We are very happy to have you back :) Thank you so much for your review.

Posted 10 months ago

“My dog is happy to wear it and has not managed to get out of it, as she did with her last one, which wasn't your brand.”

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Posted 10 months ago

It is great to hear that your little escape artist feels happy and secure in her new harness, Merle. Thank you for the review :)

Posted 10 months ago

“I have two pugs, these harnesses fit very well using the dog breed measuring tool, my three year old pug needed a bigger harness popped her measurement in and a perfect!! Fit harness arrived thank you”

Helpful Report

Posted 10 months ago

We love that you found the sizing calculator helpful to upgrade your lovely Pugs' harnesses, Margaret. Thank you for the review :)

Posted 10 months ago

“Second set bought and the calculator wored perfectly. Harness fits great and leads are really soft”

Helpful Report

Posted 10 months ago

Thank you for the review! It is good to hear that you found the sizing calculator helpful :)

Posted 10 months ago

“Bought for my 3 year old cocker spaniel who was pulling like crazy! Can’t believe the difference, was the best walk he’s ever had. Would absolutely recommend this product.”

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Posted 10 months ago

Thank you for your recommendation, Joanne :) It is just great to hear that you and your lovely Cocker Spaniel had a more relaxed walk.

Posted 10 months ago

“Very pleased with product. This is second harness to swap into when the other is being washed.”

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Posted 10 months ago

It is a great idea to have a wash-one-wear-one set up :) Thank you for leaving us a review.

Posted 10 months ago

“Perfect Fit very happy with the product and mix and match options”

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Posted 10 months ago

We're glad to hear that you like that the different pieces can be mixed and matched until you have the right fit for your pup, Pam :) Thank you for leaving us a review.

Posted 10 months ago

“Seems ok so far. The only complaint I have is the clips that secure everything together are extremely small. They are very difficult to open. With our last harness there was only one clip and it was huge. This meant putting it on and taking it off our dog took mere seconds. With the perfect fit harness it takes about 30 seconds to a full minute. This is partially due to the length of fur being quite long. But also the size of the clips and the pressure needed to release them is a bit much. We will give it another week or two and hopefully the clips will loosen up, we will get used to it or sadly I’ll have to return it.”

Helpful Report

Posted 10 months ago

Thank you for your feedback, John. There is some crossover between the size ranges and most dogs will fit in to two size ranges. It is possible that your pup will fit in to the next size range up which has larger clips and slightly wider straps, which may suit you better. If you would like to explore this option, please drop us an email at info@perfect-fit-dog-harness.com and we will be happy to help you with this :)

Posted 10 months ago

“Their customer service is fantastic unfortunately we could not get a front piece to fit. My little pup was too big for the tiny range but not quite big enough for the xxs, maybe I have a weird shape puppy 😂 I’ll try again in a few months”

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Posted 10 months ago

Thank you for your feedback, Trudy. It is good to hear that the team looked after you well. We do have the option to try a 15mm base piece, which would give you a snugger fit than XXS front. We have contacted you directly to see if this is an option that you would like to explore :)

Posted 10 months ago

“PerfectFit harness was indeed a perfect fit for my small dog. I've had him in PerfectFit harnesses since he was a puppy and would not use any other harness now.”

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Posted 10 months ago

It is lovely to hear that you have been with us since your little one was a pup, Richard :) Thank you for taking the time to leave us a review.

Posted 10 months ago

“I am very happy with my purchase. The harness is very soft and my dog Lou has no problem wearing it. It doesn't restrict his movement when we're out walking. I would definitely recommend.”

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Posted 10 months ago

It is great to hear that you are happy with Lou's new harness, Kathryn! Thank you so much for the review :)

Posted 10 months ago

“Excellent customer service as always , needed advice on the fit of my dogs harness, after photo exchange and messages ( which were very promptly answered) all sorted and new piece ordered! Comfy dog again 😊 Thank you”

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Posted 10 months ago

We love that your dog is comfortable in their harness again, Debbie :) Thank you for the review!

Posted 10 months ago

PerfectFit is rated 4.9 based on 1,940 reviews