PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,311 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th April 2025

717

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fit and quality. Love the range of colours too.”

PerfectFit 5 star review on 16th February 2025

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Posted 2 months ago

We love that you are happy with the fit and quality of your new harness, Heidi 😊 We are loving the high vis orange!

Posted 2 months ago

“Perfect and nice and soft after the last one I had”

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Posted 2 months ago

It is lovely to hear that you are a fan of the super soft fleece lining, Anne 😊 Thank you for the review!

Posted 2 months ago

“These harnesses are well made, and I believe these were only our 2nd complete purchase in 7yrs for our oldest dog. They wash well which is a bonus!! Nothing wrong with her old one, but felt we needed a spare nowadays as they get wet. The modular system is excellent, we’ve replaced various parts to allow for growth. 🐾🐾”

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Posted 2 months ago

7 years is a good run, Gwyneth 😊 We love that your harness has stood the test of time! We are loving the wash-one-wear-one idea!

Posted 2 months ago

“I bought two for my dogue de Bordeaux they walk great on them they make a big dent with large breeds”

PerfectFit 5 star review on 15th February 2025

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Posted 2 months ago

Well your two certainly look comfortable in their harnesses, Gary! Thank you for sharing the lovely picture 😊

Posted 2 months ago

“From help with getting the correct fit to the arrival of the harness I received a top quality service. The harness is excellent quality & easy to get on & off. Highly recommend.”

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Posted 2 months ago

Thank you for recommending us, Elaine! It is great to hear that your were impressed with the quality of the harness and the service that you received 😊

Posted 2 months ago

“So pleased with our PerfectFit harness, it really does fit perfectly and puts no strain on any parts of our dog’s body”

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Posted 2 months ago

It is lovely to hear that we living up to our name, Shirley! It is great to hear that your dog is comfortable and secure in their new harness 😊

Posted 2 months ago

“My dog trainer advised me to get a harness and to phone this company . I did so and the member 0f staff was knowledgable and helpful .He let me know that help was readily available longer straps for the harness could be purchased and this was a company that always answered the phone .”

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Posted 2 months ago

It is great to hear that you found the helpline useful in finding the best fit for your dog, Robert 😊 We love a good chat on the phone!

Posted 2 months ago

“Lovely sturdy but comfortable harness & matching lead. I’ve been after a purple harness for ages & I’m so pleased with this one. It looks & feels great. The harness has definitely curbed my dog’s pulling & she seems much more responsive to my commands when she’s wearing this one compared to her previous one. My only slight gripe is that when clipped onto the front D-ring, the clasp of the lead & buckle on the harness clang together making quite a lot of noise but overall I’m really very happy with it.”

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Posted 2 months ago

We absolutely LOVE the purple against your girls black coat, Jacky 😊 Thank you for the feedback regarding the front D-ring. We will certainly pass this on to the development team.

Posted 2 months ago

“The harness is great and the service and help from PerfectFit is second to none! Highly recommend !”

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Posted 2 months ago

Thank you for recommending us, Sadie! We love that you are happy with your new harness and that the team looked after you well 😊

Posted 2 months ago

“Such a great harness, easy to use and comfortable for my dog, really helps in the heal work.”

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Posted 2 months ago

It is great to hear that you are finding the harness useful in your loose-lead training 😊 Thank you for the lovely feedback!

Posted 2 months ago

“I’ve used Perfect Fit fort years. As a behaviourist that understand the importance of not restricting your dogs limb movement I also recommend these to clients!”

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Posted 2 months ago

Thank you for taking the time to leave us a review, Sue and for recommending us to your clients. We just love hearing from our long-standing customers 😊

Posted 2 months ago

“Great product and customer service. Happily replaced a part of the harness that was too big and helped us all the way getting the right fit. Thank you”

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Posted 2 months ago

And thank you for the lovely review, Gill! 😊 We are so pleased that you found the exchange service helpful and that the team looked after you so well.

Posted 2 months ago

“Great service, great product. Very helpful in fitting process. Thanks!”

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Posted 2 months ago

And thank you for the lovely review! It is great to hear that that you are happy with your new harness and that the team looked after you well 😊

Posted 2 months ago

“Perfect!! I had such problems with having to put a harness on over my pups head now she is happy and the team were so helpful getting me the right size. Very happy customer!!”

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Posted 2 months ago

Aw thank you, Nina! A happy dog and a happy customer is the best review that we could ask for 😊

Posted 2 months ago

“Easy to fit, very honest and helpful customer service. Fern is very happy in her very smart harness”

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Posted 2 months ago

It is great to hear that Fern is happy in her new harness, Eleanor and that the team looked after you well. Thank you for the review! 😊

Posted 2 months ago

“The name says it all! Bought 2 new harnesses and they're perfect 👌 Love the colours and we know our boys are safe and snug. Highly recommend”

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Posted 2 months ago

We are glad to hear that we are living up to our name, Alison and that your two boys are comfortable in their new harnesses. Thank you for the review! 😊

Posted 2 months ago

“Really well fitting harness. It’s padded in all the right places making it comfortable for our dog. He is much happier having this harness on rather than his previous harness. This perfect fit harness has four clips, which means it doesn’t have to go on over his head, which he really didn’t like and I used to have to chase him around the house to get it on. Now he’s happy to stand have his new harness clipped on.”

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Posted 2 months ago

Aw, we love to hear when we have been able to help with a dog who does not like having things put over their heads, Louisa. Thank you for the lovely review! 😊

Posted 2 months ago

“Excellent customer service giving friendly advice and very quick delivery.”

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Posted 2 months ago

It is great to hear that the team looked after you well and that you received your order in good time. Thank you for your feedback, Judith! 😊

Posted 2 months ago

“We needed a new long lead (2m) because the old one (also PerfectFit) had suddenly come apart (normal wear and tear, my fault for not keeping an eye on it, we had had it for years and years). It came and is just as lovely as the old one. The furry (purple :-)) bits make the lead so much more comfortable to hold.”

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Posted 2 months ago

We are thrilled to hear that you are as happy with your new 2m training lead, Sophia 😊 We love that the super-soft fleece is nice and comfortable for you to hold. Thank you for your lovely review!

Posted 2 months ago

“Very happy. Great quality, easy to adjust for a perfect fit and received next day. It’s our second perfect fit harness for our very active cocker spaniel.”

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Posted 2 months ago

Thank you for coming back to us for a second time, Julia and for taking the time to leave us a review 😊 Wishing you and your lovely Cocker 'Happy Walkies!'

Posted 2 months ago

PerfectFit is rated 4.9 based on 2,311 reviews