PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,935 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The harnesses really are a perfect fit! I found the customer service fantastic, they helped me with the sizing for my dogs and my problematic dachshund cross who had previously slipped every shop bought harness were bought! No more escaping for Socks ! Highly recommended!”

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Posted 6 months ago

Thank you for recommending us, Suzi. We are pleased to hear that Socks is now safe and secure!

Posted 6 months ago

“This harness is excellent. We tried others but they all twisted on the dog and the fit felt very generic. The 3 adjustable and interchangeable parts to this new harness make fitting a doddle and our barrel chested elderly labrador now looks very happy. The size calculator was spot on. Thank you.”

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Posted 6 months ago

We love that you found the online size calculator helpful in choosing the best fit for your lovely lab, Nicholas :) Thank you for taking the time to leave us a review.

Posted 6 months ago

“Excellent harness, fits brilliantly and is nice and soft”

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Posted 6 months ago

Thank you! It is great that you have found the best fit for your dog and that you have found the harness to be nice and soft :)

Posted 6 months ago

“Both my dogs have Perfect Fit harnesses. In fact they each have multiple colours ! What can I say, they fit perfectly and both my pooches are odd shapes. Short legs, long bodies and deep in the chest. No other harnesses come close to fitting properly. I wouldn't dream of buying any other harness. The team at perfect fit are also so helpful and delivery is ultra quick.”

PerfectFit 5 star review on 3rd June 2024

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Posted 6 months ago

What great photos, Fiona. Thank you for sharing :) It is great to hear that both of your pup's have a PerfectFit and especially that they have them in multiple colours! The blue certainly looks very smart!

Posted 6 months ago

“I called Perfect Fit for advice on sizing as my puppy is a large 8 month old labradoodle. They helped me get the perfect size for him. I was really impressed with the fit and quality.”

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Posted 6 months ago

This is great to hear, Chetna! Wishing you and your lovely Labradoodle many happy walkies ahead :)

Posted 6 months ago

“Literally the perfect fit! A very helpful company which helped me find the appropriate harness for my anxious and nervous rescue dog. Very satisfied with the harness which is secure and comfortable.”

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Posted 6 months ago

Thank you for your lovely review, Ceirios. We are very pleased to hear that you have found a safe and secure fit for your nervous pup and that the team looked after you well.

Posted 6 months ago

“Always order from this Company. Love how harnesses are in 3 parts and can be replaced/changed as your puppy grows. Bought this for our puppy as our Cocker Spaniel passed. These harnesses are safe and sturdy.”

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Posted 6 months ago

Thank you for your lovely review, Barbara. We are so sorry to hear about your dog's passing. We wish you and your new puppy many happy adventures in the future from all of us at PerfectFit.

Posted 6 months ago

“I needed a piece for my perfect fit harness, the person was very helpful and I received it within a few days. I have tried a couple of other harnesses but can honestly say PerfectFit is reliable and so easy to put on. My boy knows it's walk time when I pick the harness up and is eager to get it on.”

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Posted 6 months ago

Aw, it is lovely to hear that your boy is always excited to put his harness on ready for his walk. Thank you for the lovely feedback, Theresa.

Posted 6 months ago

“Plenty of help to get the perfect fit, lovely and soft and padded, washes well, very clever system of different bits that fit together. Under pressure I find it difficult to remember how to do it up....I have had one of the dog's legs on the wrong side somehow and only found out when she popped out of it. However, that is my fault, it is a good system and doesn't annoy the dog as it doesn't go over her head”

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Posted 6 months ago

We love that you have found your harness lovely and soft for your pup. Thank you for the useful feedback, Angelica.

Posted 6 months ago

“Spent a lot of time and money trying to find a harness to fit our dachshund, she is in between a mini and a standard, the only problem I had with the harness was the webbing rubbed her, so I have covered it. It no longer rubs. Love the fact the harness come in three sections, so when one part wears out I can replace that part.”

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Posted 6 months ago

Thank you for your feedback, Heather. The harness shouldn't rub, so we wonder if it might be worth us checking the fit for you. If necessary, we can send you out some alternative pieces to try to see if we can improve on the fit. If you would like to explore this option, please email us at: info@perfect-fit-dog-harness.com

Posted 6 months ago

“Great fit and great customer service”

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Posted 6 months ago

Thank you for your lovely feedback, Jane :) We love that the team looked after you well and that you have a good fit for your pup.

Posted 6 months ago

“Gemma went above and beyond to get the right fit for my dog. The clever thing about this harness is the 3 x parts. Some animals due to their shape need different sizes for each part. This is a very comfy harness however my dog is a little annoyed as I have far more control over her! Thanks for all your patience and help it was very much appreicated.”

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Posted 6 months ago

We will be sure to pass your thanks on to Gemma, Lucy :) Thank you for your feedback. It is great to hear that you are a fan of the modular design.

Posted 6 months ago

“The harness made by PerfectFit is the best product that we have found for our mixed breed dog. It fits him perfectly unlike the orginal one. The ethos of PerfectFit is wonderful, not only is the product very cleverly designed and beautifully made but the fact that they swap out parts free of charge until you get it exactly right is probably the best customer service that I have ever experienced.”

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Posted 6 months ago

Thank you for your feedback, Max! We love that you are happy with the service that you received and that your lovely mixed breed has a well-fitting, comfortable harness :)

Posted 6 months ago

“Fab customer service!! Really helpful team sending additional pieces with no effort to ensure the best fit before settling & using! Thank you!!”

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Posted 6 months ago

It is our pleasure, Rebecca! We love that you were able to take advantage of our exchange service to ensure the best fit for your dog. Thank yo for for taking the time to leave us your thoughts.

Posted 6 months ago

“It really does what it says. The modular sytem allows you to get a perfect fit. It washes easily and 3 years later it is still going strong.”

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Posted 6 months ago

Thank you for your feedback, Wendy! It is great to hear that your harness is still going strong after 3 years :)

Posted 6 months ago

“From my first call I was impressed with the fantastic customer service. I was steered through the measuring process and advised which harness would be most appropriate for my dog. The delivery was spot on time and the backup service to ensure the harness fitted properly was excellent. The harness is a 'perfect fit' and I will not go anywhere else now. Thank you PerfectFit and Gilly who was amazing, very knowledgeable and had a great sense of humour, which really made the process a pleasure.”

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Posted 6 months ago

Thank you for the lovely review, Sue. It is great to hear that you had such a positive experience with us. We are very pleased that you have the PerfectFit for your pup and we will be sure to pass your thanks on to Gilly :)

Posted 6 months ago

“I ordered my dog a 15 harness and unfortunately there were parts of it that didn’t fit and then I thought the top piece was too small. I emailed PerfectFit and they were amazing! They sent me out the bigger size to try. A friend of mine is a stockist in PerfectFit harnesses and she said that the 15 is fine but would need alternative sizes for the top piece etc. On the three occasions that they had to send me out different sizes and pieces, the communication from the staff were amazing! They provided an excellent customer service, extremely helpful and nothing was too much trouble! Now I have a harness that fits him I can’t wait to add more colours to his wardrobe.”

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Posted 6 months ago

It is great to hear that you were able to take advantage of our exchange service to ensure the best fit for your pup, Rose. We looking forward to hearing from you again when you are choosing your new colours!

Posted 6 months ago

“Fab replacement part to harness …….”

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Posted 6 months ago

Thank you for the review and 5 stars, Claudine!

Posted 6 months ago

“I order four harnesses, two for my dogs and two for my mums dogs. All miniature dachshunds.The first three fit perfect however the one harness for a puppy didn’t fit. The customer service I received after this was brilliant and could not fault them. They sent me different sizes to try so quickly and we found the perfect size! I would recommend these harnesses and this company and will also always purchase my harnesses from perfect fit the quality and service is great.”

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Posted 6 months ago

Thank you for leaving us such a lovely review, Christina! It is great to hear that we found the best fit for all FOUR of your and your Mum's Mini Daxies. We look forward to hearing from you in the future.

Posted 6 months ago

“Eaasy to fit, comfortable for my dog/”

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Posted 6 months ago

Thank you for the review, Michael! It is great to hear that your dog is comfortable in their PerfectFit :)

Posted 6 months ago

PerfectFit is rated 4.9 based on 1,935 reviews