PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,931 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,931 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th December 2024

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect for our border terrier, we have tried so many harnesses over the years and never managed to get one just right as although he is a small dog he’s quite stocky. The dog is fuming though as he can no longer escape!”

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Posted 3 months ago

It is great to hear that he is happy and secure in his new harness, Angela! Thank you for the lovely review! 😃

Posted 3 months ago

“Good service. Good fit. Easy to put on and take off.”

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Posted 3 months ago

This is exactly what we like to hear! Thank you for your lovely review 😃

Posted 3 months ago

“First perfectly, love the neon yellow colour. Thank you Perfect Fit!”

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Posted 3 months ago

It is great to hear that you are happy with the fit, Amy and that you are a fan of the High Vis Yellow! 😃 Thank you for the 5 stars!

Posted 3 months ago

“Love these harnesses and the fact that I can purchase separate pieces. I always use them on my rescue lurchers that can be all shapes and sizes!”

PerfectFit 5 star review on 24th August 2024

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Posted 3 months ago

Your lovely rescue Lurcher looks very smart and comfortable in their new harness, Janet 😃 Thank you for sharing the picture!

Posted 3 months ago

“Sought advice with sizing over the telephone and the staff member was very helpful. Sought advice by email on the fit of the harness by sending photos in. Prompt response with helpful instructions on adjustments recommended. Good range of colours and sizes.”

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Posted 3 months ago

It is great to hear that you found both the phone and email services helpful, Claire 😃 Thank you for taking the time to leave us a review.

Posted 3 months ago

“Brilliant comfy harness. I needed to try two new pieces, customer services had them with me the very next day and they were a 'Perfect Fit'! Brody loves his new harness because it doesn't have to go over his head and I love that using a training lead on the back and front clip is really helping with his loose lead walking.”

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Posted 3 months ago

It is great to hear that Brody is happy in his new harness. We wish you lots of luck with your training 😃

Posted 3 months ago

“I was recommending perfect fit by our trainer, we struggled with our puppy putting on other harnesses but he just loves his perfect fit harness. The fact that it came in different pieces meant that we could have a harness that fitted him ‘perfectly’. I have just purchased another one in a different colour as he loves the water and muddy puddles, and whilst his original one washes and dries easily having a spare harness comes in handy”

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Posted 3 months ago

We love your wash-one-wear-one idea, Amanda! Thank you for the review! 😃

Posted 3 months ago

“I have a 7 month old lurcher and was recommended Perfect Fit via Facebook groups. I was not disappointed. The advice I got about fit was excellent. Emails were responded to very quickly. Size recommendation was spot on. Quality and workmanship is excellent too with soft felting for comfort. Really easy to get on and off and Mabel hasn’t had any issues wearing it. Great service and product”

PerfectFit 5 star review on 23rd August 2024

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Posted 3 months ago

It is great to hear that the team looked after you well and that Mabel is happy in and comfortable in her new harness, Marie 😃 Thank you for the lovely feedback.

Posted 3 months ago

“3rd harness we've bought from PerfectFit. Really pleased with them”

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Posted 3 months ago

Wow! Great to have you back with us for a third time, Sally! Thank you for the 5 stars! 😃

Posted 3 months ago

“Really pleased with the new harnesses for my 13 & 14 year old mini dachshunds. Fast delivery, and I was very impressed with the exchange scheme which I had to use to get the PerfectFit on my small lady. Dogs very comfortable in them on their long walks.”

PerfectFit 5 star review on 22nd August 2024

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Posted 3 months ago

It is really good to hear that you found the exchange service useful in finding the best fit for your girl, Tracy :) Wishing you many happy walkies ahead!

Posted 3 months ago

“Perfect Fit were so helpful in sorting out my dog's new harness. I had ordered a mix of sizes that werent compatible and they pro actively called me to check what i needed. I missed the call and so I sorted the issues out over email and a phone call, they explained how all the pieces can go together and gave me several options to try. They sent me several pieces to try on my dog for free to get the perfect fit. then i simply returned the unwanted pieces - which was super easy to do too. I am very grateful to all the staff at Perfect fit especialy Steph Chamings who took their time to look at photos of my dog and guide me in the right direction. Everything was sorted out quickly too which meant i could take the new harness on holiday as i had hoped! PERFECT FIT ... PERFECT!”

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Posted 3 months ago

Thank yo for taking the time to leave us such a lovely review, Lydia :) It is great to hear that you are happy with the service that you received and that you are happy with the fit. We will be sure to pass your thanks on to Steph :)

Posted 3 months ago

“Hadn't ordered one of these before but it was a type of harness our rescue dog already had when he came to us, so easy decision to buy another. Really helpful company, gave free advice on getting the right size, useful fitting videos on the website and prompt delivery. Not the cheapest on the market, but very good quality and comes as 3 pieces which are size interchangeable to get that perfect fit, so worth paying a little extra.”

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Posted 3 months ago

Thank you for your lovely review, Lisa. We are very pleased to hear that you decided to stay with us :)

Posted 3 months ago

“Customer service was informative and very friendly. Harness really good and comfortable if only my puppy would agree when I’m putting it on!😀”

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Posted 3 months ago

It is great to hear that the team looked after you well, Carolyne. Here are a couple of link to videos which might help getting your nervous pup used to their new harness: https://www.instagram.com/p/C4xxmtRic-2/ https://www.instagram.com/p/C5yLY7oIFbM/

Posted 3 months ago

“My mixed breed rescue dog is a slightly awkward (though lovely!) shape, and had managed to slip out of other well known brands. I was recommended PerfectFit by another dog owner, and we are on our second harness!! Only due to wear and tear but they are wonderful and highly recommended.”

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Posted 3 months ago

Thank you for the review, Una! We love that we have been able to help with a well fitting harness for your lovely mixed breed rescue. Wishing you both happy walkies! 😃

Posted 3 months ago

“Hi perfect fit I am so pleased with this harness for Mike & it is a perfect fit he's happier with it being soft & comfortable,right from using the harness he has improved walking also having a gentle control when he gets excited about meeting other dogs. I can't praise the product enough thank you so much,why go anywhere else when this is the best ever,one very happy doggie and owner Di & Mike xx”

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Posted 3 months ago

Thank you for leaving us such a lovely review, Di! It is just wonderful to hear that Mike is happy and comfortable in his new harness. Wishing you both many happy walkies ahead! 😃

Posted 3 months ago

“Our dog has a deep chest but narrow shoulders so the Perfect Fit harness is the only one that can fit him properly.”

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Posted 3 months ago

It is great to hear that you have a found a good fit for your pup, Karin :) Thank you for the review!

Posted 3 months ago

“I was recommended Perfect Fit by a dog trainer and I am very impressed. The harness fits perfectly and I love how adjustable it is. It’s ethical and great for training purposes.”

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Posted 3 months ago

Thank you for the lovely review, Adeline and thank you to your trainer for recommending us! Wishing you good luck with your training 😃

Posted 3 months ago

“From first contact to sending a photograph of our tiny puppy to delivery of Perfect harness .... Excellent service .. Harness is just right and comfortable.”

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Posted 3 months ago

This is just lovely to hear, Barbara! Wishing you and your little one many happy walkies to come! 😃

Posted 3 months ago

“Reuben is much more under control in his PerfectFit harness. He isn't pulling as much and he seems comfortable when it's in place. Very pleased.”

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Posted 3 months ago

It is great to hear that you are happy with Reuben's new harness, Gail and that he is comfortable in it. Thank you for taking the time to leave us a review!

Posted 3 months ago

“I came across perfect fit after speaking to a dog owner on holiday last year. Their little dog had a great harness on and they told us it was perfect fit. I phoned and got great advice and we now have the perfect harness for my Cavapoo. Also great that the pieces come separately so you can inter mingle the sizes.”

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Posted 3 months ago

Thank you Alison 😃 We love that you found the phone line helpful in choosing the best fit for you pup!

Posted 3 months ago

PerfectFit is rated 4.9 based on 1,931 reviews