PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,939 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. My original measurements were right on the border between sizes and one phone call to the team and they sent out lots of different size options for me to try to get the perfect combination. I then returned the pieces that weren’t needed. So easy and our dog loves his new harness.”

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Posted 7 months ago

It is great to hear that you found the process easy and that your pup is happy in his new harness, Jo. Thank you for the great feedback!

Posted 7 months ago

“Bertie actually likes this harness. Once you’ve fitted it the first time it goes on and off really easily- it really is a perfect fit. The telephone and video support was really helpful. Thank you”

PerfectFit 5 star review on 30th April 2024

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Posted 7 months ago

We love that Bertie is happy in his new harness, Janet :) It is also great to hear that you found the video and helpline useful. Thank you for leaving us a review.

Posted 7 months ago

“Absolutely lovely harness. I got this for my dachshunds as they were highly recommended and it certainly didn't disappoint. I love how you can replace certain bits of it if they change shape or grow etc. Amazing design! I will be ordering more for the rest of my dog crew.”

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Posted 7 months ago

Well, it will be our pleasure to help you find the best fit for the rest of your crew, Tracey! It is great to hear that your lovely Daxi is happy and comfortable in their new harness. Thank you for leaving us your feedback :)

Posted 7 months ago

“We wanted a new comfy fitted harness for our little one and in all honesty, didn’t know where to start! After seeing lots of fab reviews on the Facebook Dachshund page we follow, we measured up and ordered, but found it hard to judge the fit and if it was right for Remi. I was able to email pictures for fitting advice and received such quick, friendly and helpful replies with no judgement at all, even when I’d popped the harness on the wrong way round! They sent out free extra bits for us to try and helped us find the perfect combo, which we used on our mini break on the weekend and it’s perfect! Thank you so much, fab experience!”

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Posted 7 months ago

Thank you for leaving us such a thorough and positive review, Taylor! It is great to hear that the team looked after you so well and that Remi now has the PerfectFit! :)

Posted 7 months ago

“Very good service. Couldn’t be more helpful.”

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Posted 7 months ago

It is great to hear that you are happy with the service that you received, David :) Thank you for the 5 stars!

Posted 7 months ago

“We have got 4 dogs now and bought perfect fit harnesses every time. They always fit so well, are comfortable and the colours are lovely”

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Posted 7 months ago

Wow! You certainly have your hands full with 4 pups, Anne! It is wonderful to hear that you have chosen PerfectFit for all of them. Wishing all 5 of you happy walkies!

Posted 7 months ago

“Finally, a well fitting harness after wasting money on a few ill fitting ones.”

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Posted 7 months ago

It is great to hear that you are happy with the fit of your new harness, Wendy. Thank you for leaving us your feedback :)

Posted 7 months ago

“Scrap has asked me to write the following as she's not very good on computers: "I think the new harness is great and, once my dopey(!!!??) human managed to work out how to fit it, I find it gives me more freedom of movement than my old harness and being padded, it's much more comfortable. All in all an excellent bit of kit".”

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Posted 7 months ago

Well, we can't ask for a better review than one straight from the doggy's mouth, can we Scrap? We are very pleased to hear that you and your human are happy with your new harness. Thank you for taking the time to leave us your feedback :)

Posted 7 months ago

“Really good customer service, was quick delivery of harness from purchase and harness is ideal, comfortable for my puppy and safe and easy to get on and off”

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Posted 7 months ago

We love that the team looked after you well and that you received your puppy's new harness in good time, Laura! Thank you for your feedback :)

Posted 7 months ago

“First class service”

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Posted 7 months ago

Thank you for the lovely feedback, Brian! It is wonderful to hear that you are happy with the service you received.

Posted 7 months ago

“Brilliant and hasn’t rubbed either”

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Posted 7 months ago

It is great to hear that your pup is comfortable in their new harness, Ash! Thank you so much for the feedback :)

Posted 7 months ago

“This is my second purchase of a Perfect Fit system (for a second GSD rescue). There really isn't anything better on the marklet -- the three piece approach allows for a true perfect fit, while the design provides the control necessary for both larger and smaller dogs -- including those that like to pull! The quality of the materials and construction is outstanding -- my first PErfect Fir is going on three years of "GSD" use.”

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Posted 7 months ago

We love that you have come back to us for a second time! It is lovely to hear that you are happy with the durability and quality of PerfectFit. Wishing you and your lovely GSDs many happy walkies ahead!

Posted 7 months ago

“I would definitely recommend. My dog pulls on walks and her old harness would rub under her front legs but the PerfectFit harness doesn't rub anywhere and is nicely padded all over. I used the size calculator and the harness that was recommended was Indeed a perfect fit!”

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Posted 7 months ago

We are happy to hear that you found the sizing calculator when picking the best for for your pup. It;s great to hear that you are also a fan of the super soft fleece padding. Thank you for taking the time to review us.

Posted 7 months ago

“What a perfect service, we ordered our harness on a Thursday and it was delivered on the Saturday, was so easy to fit and adjust,and it was a perfect fit 10/10”

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Posted 7 months ago

Thank you for leaving us such a glowing review, Collin.It is much appreciated :) We are pleased to hear that you received it in good time, found adjusting it nice and simple and are happy with the fit.

Posted 7 months ago

“We were recommended Perfect Fit at our puppy training classes. The product is fantastic and whilst we found it an little tricky this end getting excatly the right size the customer support team were really repsonsive and good humoured with helping us so we woudl wholly recommend them and will continue to use their harnesses as our pup grows up”

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Posted 7 months ago

We are very glad to have you with us for the long-haul, Robb! Thank you for taking the time to leave us your feedback :)

Posted 7 months ago

“This is the best fitting harness I have bought, because of the separate pieces it’s tailor made to fit well. Soft padding so comfortable for my dog to wear. Customer service is exceptional.”

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Posted 7 months ago

What a lovely review! Thank you for taking the time to leave us your thoughts :) It is just great to hear that you are happy with the fit, quality and service that you received.

Posted 7 months ago

“I received the most bespoke service which exceeded my expectations. Jen at PerfectFit was very helpful and my dog now is wearing a perfect harness because Jen put time and effort into making it perfect. I recommend PerfectFit harness to every dog owner.”

PerfectFit 5 star review on 26th April 2024

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Posted 7 months ago

Thank you for your lovely feedback, Ewa! Your pup is certainly looking great in their new harness :) We will be sure to make sure Jen receives your thanks.

Posted 7 months ago

“Fits lovely”

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Posted 7 months ago

We love that you are happy with the fit! Thank you for the 5 stars! :)

Posted 7 months ago

“Absolutely amazing service - such a refreshing change to have such great customer service thank you so much”

PerfectFit 5 star review on 25th April 2024

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Posted 7 months ago

Aw, just look at your girl in her new harness, Catherine! What a sweetie! Thank you for taking the time to leave us such a lovely review :)

Posted 7 months ago

“Fantastic service again from Perfect fit - my border collie has been in perfect fit from being a pup and everytime he’s had a growth period the team have been so very helpful in sending out new pieces and reviewing photos of the fit- nothing seems too much trouble. I would recommend them to anyone”

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Posted 7 months ago

We love that we have been with you from the beginning,Tracy! Your boy is certainly looking very happy in his harness, thank you for sharing :)

Posted 7 months ago

PerfectFit is rated 4.9 based on 1,939 reviews