PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,939 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dog happy with new harness although there is a tendency for rear strap to move to one side. This would be difficult to stop without making it too tight. The dog is perfectly secure in the harness which is comfortable to wear. The new harness replaces the first perfect fit one which lasted over 9 years.”

Helpful Report

Posted 7 months ago

I'm pleased to hear that you dog seems happy and comfortable in their harness, Stephen :) If you would like us to double check the fit regarding the rear strap to see if we can offer any advice, please just send us some pictures of your dog in the harness to: info@perfect-fit-dog-harness.com Thank you for taking the time to leave us your feedback.

Posted 7 months ago

“Fits perfectly”

Helpful Report

Posted 7 months ago

It is wonderful to hear that your harness fits perfectly, Reem. Thank you for leaving us a review :)

Posted 7 months ago

“We are absolutely stoked with the quality of The Perfect Fit Harness and even more impressed with the excellent customer service we received. The team made sure that the fit was correct and went out of their way to get us a replacement size free of charge. Highly recommend 🙂”

Helpful Report

Posted 7 months ago

Thank you for your recommendation, James! We love that the team looked after you well and you are pleased with the quality of your new harness.

Posted 7 months ago

“We were recommended the PerfectFit harness by our trainer. We chose a package based on the calculator on the website and it came very quickly. We needed to change a couple of pieces to different sizes as our dog is quite a slight build for her breed. They sent the new pieces very quickly and once we had the right fit we sent the pieces we didn't need back. What a great service! And we love our rainbow coloured harness.”

Helpful Report

Posted 7 months ago

We love the rainbow top too, Charley :) It is great to hear that you found the exchange service helpful and easy. Thank you for your review!

Posted 7 months ago

“We needed a harness for our growing 4 month old Labrador puppy and had been recommended PerfectFit. I emailed a lovely lady (Steph) who was so helpful and let us know which harness would be best for our pup based on his measurements and photos. We know the harness will be perfect for a while as there is a lot of range on the size! The colour we chose is gorgeous and the quality is fantastic.”

PerfectFit 5 star review on 4th May 2024

Helpful Report

Posted 7 months ago

The colour certainly looks beautiful on your lovely Lab, Lucy :) Thank you for your feedback and we will be sure to pass your thanks on to Steph.

Posted 7 months ago

“Great customer service and if genuinely does fit perfectly!”

Helpful Report

Posted 7 months ago

Thank you for the 5 stars, Saffron!! We are very happy to hear that your harness is fitting well and that the team looked after you :)

Posted 7 months ago

“Great service from Perfect Fit! We weren't entirely happy with the fit of the harness we ordered. Phoned Perfect Fit and they suggested an alternative and shipped it that day, saying "send the original back when you are happy that the replacement is suitable" The replacement is fine - happy dog and happy customer!”

Helpful Report

Posted 7 months ago

A happy dog and a happy customer is what we are all about, Robert! Thank you for taking the time to leave us your lovely feedback :)

Posted 7 months ago

“Lovely soft harness & our Labrador puppy loves it. The instructions on how to adjust in 'five different places' would be of great help if they were included in the manual which it comes with.”

Helpful Report

Posted 7 months ago

We love that your lovely little Lab is happy in their new harness :) Thank you for the feedback regarding putting the adjustment areas in the leaflet. We have recently started including a QR code in tot he package which takes you to our fitting video when scanned. We hope that this will be helpful when adjusting a new harness to fit your dog specifically.

Posted 7 months ago

“Fits my dog really well. Bought the orange and love the colour”

PerfectFit 5 star review on 2nd May 2024

Helpful Report

Posted 7 months ago

We love the orange top piece on your pup, too Deborah. Thank you for sharing the picture and your feedback with us :)

Posted 7 months ago

“Hello, Our perfect fit is now a perfect fit. We ordered the size according to the chart for our 4 year old Springer Spaniel, using his hest measurement, but it was loose at the front. Customer service very kindly sent us the next size down at no extra cost, which fits Ollie like a dream. Hghly recommend for ease of wear and comfort.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Julie :) It is wonderful to hear that you found out exchange procedure easy to ensure the best fit for Ollie. Wishing you both happy walkies!

Posted 7 months ago

“Easy to adjust and with three parts it can be put on your dog as you require.”

Helpful Report

Posted 7 months ago

Thank you for leaving us a review :) It is great to hear that you found your new harness easy to adjust.

Posted 7 months ago

“The second harness we have purchased for our dog. The quality is excellent and very comforatble for her to wear. Overall a first class product.”

Helpful Report

Posted 7 months ago

Thank you for leaving us such a lovely review, Anthony. We are very happy to hear that your pup is comfortable in her new harness :)

Posted 7 months ago

“Used the size guide, fits really well, quick delivery”

Helpful Report

Posted 7 months ago

We are very pleased to hear that you found the sizing calculator useful in finding the right fit for your pup. Thank you for leaving us 5 stars! :)

Posted 7 months ago

“Excellent customer service and the harness is perfect for my bouncy boxer”

Helpful Report

Posted 7 months ago

Thank you for the review, Nicki! We are very pleased to hear that your lovely Boxer is happy int their new harness :)

Posted 7 months ago

“Ordered our harness on line but also spoke to a lady about sizing, she was very helpful and sent me extra pieces to try them out Excellent service, good quality harness and lead”

Helpful Report

Posted 7 months ago

We are pleased to hear that you are happy with the quality of your new harness and that the team looked after you well to ensure you had the best fit. Thank you for taking the time to leave us a review, Tracy.

Posted 7 months ago

“Really helpful staff both on the phone and via email, helped me make the perfect choice for my puppy”

PerfectFit 5 star review on 1st May 2024

Helpful Report

Posted 7 months ago

Aw, your pup is looking very sweet in their new harness. Thank you for sharing. We love that the team looked after you well and ensured the best fit for your little one. Wishing you both many happy walkies ahead.

Posted 7 months ago

“Excellent service. First harness sent did not quite fit perfectly so I was sent another combination which did fit perfectly. I liked the fact that this was all sorted by the team without any fuss and they were so helpful.”

Helpful Report

Posted 7 months ago

We love that you found the exchange procedure fuss-free, Diane :) Thank you for taking the time to leave us your feedback.

Posted 7 months ago

“Excellent product, all my Schnauzers have one.”

Helpful Report

Posted 7 months ago

We love that you have a PerfectFit Harness for all your lovely Schnauzers, Russell :) Thank you the 5 stars!

Posted 7 months ago

“We have always used Perfect Fit harnesses for our dogs they are excellent. We have 2 Miniature wire haired dachshunds and find Perfect Fit are the best fitting harnesses for them, they never rub or irritate them and our youngest one is recovering from IVDD We find this harness perfect for her. The harnesses wash well in a protective bag in the washer.”

PerfectFit 5 star review on 30th April 2024

Helpful Report

Posted 7 months ago

Aw, what a lovely picture of your beautiful pair, Vicky :) Thank yo for sharing! We are very happy to hear how pleased you are with your harnesses and that is a great tip to wash them in a wash bag or pillow case to protect them and your washing machine.

Posted 7 months ago

“Perfect fit harness for my Cavachon. Customer service were very helpful too. Delivery very quick”

Helpful Report

Posted 7 months ago

Thank you for your review, Nadia. We love that the team looked after you well an that you received your new harness in good time :)

Posted 7 months ago

PerfectFit is rated 4.9 based on 1,939 reviews