Perfect Smile Reviews

Name: Perfect Smile
Rating: 4.60

4.6 Rating 690 Reviews

92 %

of reviewers recommend Perfect Smile

Company Reviews

Questions

Metrics

4.6

Based on 690 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

020 8940 5006

Write Your review

Tell us how Perfect Smile made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Perfect Smile 1 star review on 29th May 2023

Anonymous

Perfect Smile 1 star review on 13th August 2022

Warren

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They broke all my teeth and I found out later they made a sculpture of human teeth for display. Like what the hell. Never Again..”

Helpful Report

Posted 3 years ago

“After having examination the dentist was more focused on cosmetics teeth whitening and profit and less concerned on root canal solving my prognosis. I wonder why clinicians here want to be dentist its more talk and no work getting the job done root canal. Unprofessional service..”

Helpful Report

Posted 3 years ago

“I have been to perfect smile muswell hill and as of now totally disappointed the work done was terrible one of my fillings was done quick resulting in a defect and one of them came out they don't have expert's my treatment its ineffective very poor this practice its not well led and could do with diffrent dentist. Inefficient practise”

Helpful Report

Posted 3 years ago

“Infection after the treatment.Avoid this company. Had tooth filling with them and it got infected. I was in pain and half of my face swollen. They offer me as solution a crown.. so why did you put me filling if I needed crown? I paid nearly 200£ for filling for nothing”

Helpful Report

Posted 3 years ago

“Terrible nhs service for kids. 1. Check up appointment in a year, even that lockdown finished. 2. Always offering private service, not willing to do anything thru NHS 3. My daughter’s filling were lost in a less then month, but the repeated the same. Just put filling on a top, no cleaning, nothing. After their treatment my daughter has an abscess and were referred to another doctors.”

Helpful Report

Posted 3 years ago

“Never received my veneers. 2 years later and £300 down. No response to emails. AVOID”

Helpful Report

Posted 3 years ago

“Waiting for my parcel 5 months and still nothing, ive sent 10 emails to them and all I hear "is on the way"”

Helpful Report

Posted 3 years ago

“Since change of managenent, very poor customer service, no response to emails and calls about arranging appointments or updates on my treatment. Overpriced, misleading information on website. Had to change dentist mid treatment and they withheld my patient files for months despite repeated requests. Appalling service. Do not waste you time and money.”

Helpful Report

Posted 3 years ago

“Very poor treatment my fillings were terrible one of them came out. They are inefficient and are overpriced they fabricated more treatment to be done that was not needed whatsoever. They are not genuine indeed are very untrustworthy.”

Helpful Report

Posted 3 years ago

“NOT an NHS dentist as advertised. Greedy and money-grabbing practice - Dentists are more like sales people in my experiences. This morning, after a 25 minute wait on the phone, I was told that the next NHS appointment would be in 8 months time. I asked how soon I could get booked in if I paid / booked private and they said next week... utterly shameful that they're using the pandemic as an excuse. DO NOT BOTHER!”

Helpful Report

Posted 4 years ago

“Waited over 20 days to receive not my orderd whitening products. They didn't do a refund or send me my order. Lost of money.”

Helpful Report

Posted 4 years ago

“They just want your money!”

Helpful Report

Posted 4 years ago

“The prices listed on the website are extremely misleading! I have called the West Hampstead branch and asked for prices for my crown: They charge £600 for Bonded Metal/Porcelain rather than £350 as they mention in their website. Also, for a Premolar root canal treatment, they asked for £300 rather than £165 in the website. This is an extreme example of misleading the customers. I have spent an hour trying to read their website and calling them. If they are honest and a decent company, they would have put the correct prices for each branch to their website. Is it really that hard to do that?? Shame on your Perfect Smile!”

Helpful Report

Posted 5 years ago

“Went here with my husband and step kids and the dentist we seen was friendly and made us all feel at ease”

Helpful Report

Posted 6 years ago

“understanding your needs”

Helpful Report

Posted 6 years ago

“Descent surgeries”

Helpful Report

Posted 7 years ago

“I am extra happy. Liz as a great receptionist”

Helpful Report

Posted 7 years ago

“They are really unprofessional”

Helpful Report

Posted 7 years ago

“""the Dr did not see that something was going on with my sons teeth. I went reduce and kept telling her that I see them changing and she just told me they look normal and that all babies teeth look like that. Well I went to get a second opinion and he has very weak tooth and we need to see a specialist at the hospital now. I'm very sure this could have prevented if the Dr would have actually listened to my concerns.”

Helpful Report

Posted 7 years ago

“Dr Masoud Ardestani and Margie Tinmouth at the Hebburn clinic are brilliant. Started going to Perfect Smile due to very bad service at a different, nearby dental clinic and I'm so happy I'm with Perfect Smile now. Dr Masoud and Margie really listened to my issues and concerns and are doing everything they can to resolve these issues. They are very professional, friendly and funny and worked hard to make sure I was relaxed and happy. Will be recommending these 2, and Perfect Smile, to everyone now!”

Helpful Report

Posted 7 years ago

Perfect Smile is rated 4.6 based on 690 reviews