Perfect Smile Reviews

Name: Perfect Smile
Rating: 4.59

4.6 Rating 692 Reviews

92 %

of reviewers recommend Perfect Smile

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4.6

Based on 692 reviews

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Perfect Smile 1 star review on 29th May 2023

Anonymous

Perfect Smile 1 star review on 13th August 2022

Warren

Anonymous

Anonymous // 01/01/2019

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“Staff are so rude arrogant and dishonest at reception, I had a filling with clean its was done to a poor level and care its not smooth its leaking painful when i eat something sweet needs to be done again. Avoid Perfect Smile at all cost nothing perfect. Not to my expectations.”

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Posted 3 years ago

“Very unprofessional behavior from the dentist. Went to do an invisalign consultation in the West Hampstead clinic and left with no estimation on the price or the lenght of the procedure. I expressed my dissapointed, but still I wanted to take a prochure with me and the dentist said ”I will give to someone who needs it”. Very unprofessional behavior!”

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Posted 3 years ago

“They broke all my teeth and I found out later they made a sculpture of human teeth for display. Like what the hell. Never Again..”

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Posted 3 years ago

“After having examination the dentist was more focused on cosmetics teeth whitening and profit and less concerned on root canal solving my prognosis. I wonder why clinicians here want to be dentist its more talk and no work getting the job done root canal. Unprofessional service..”

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Posted 3 years ago

“I have been to perfect smile muswell hill and as of now totally disappointed the work done was terrible one of my fillings was done quick resulting in a defect and one of them came out they don't have expert's my treatment its ineffective very poor this practice its not well led and could do with diffrent dentist. Inefficient practise”

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Posted 3 years ago

“Infection after the treatment.Avoid this company. Had tooth filling with them and it got infected. I was in pain and half of my face swollen. They offer me as solution a crown.. so why did you put me filling if I needed crown? I paid nearly 200£ for filling for nothing”

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Posted 3 years ago

“Terrible nhs service for kids. 1. Check up appointment in a year, even that lockdown finished. 2. Always offering private service, not willing to do anything thru NHS 3. My daughter’s filling were lost in a less then month, but the repeated the same. Just put filling on a top, no cleaning, nothing. After their treatment my daughter has an abscess and were referred to another doctors.”

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Posted 3 years ago

“Never received my veneers. 2 years later and £300 down. No response to emails. AVOID”

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Posted 3 years ago

“Waiting for my parcel 5 months and still nothing, ive sent 10 emails to them and all I hear "is on the way"”

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Posted 3 years ago

“Since change of managenent, very poor customer service, no response to emails and calls about arranging appointments or updates on my treatment. Overpriced, misleading information on website. Had to change dentist mid treatment and they withheld my patient files for months despite repeated requests. Appalling service. Do not waste you time and money.”

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Posted 3 years ago

“Very poor treatment my fillings were terrible one of them came out. They are inefficient and are overpriced they fabricated more treatment to be done that was not needed whatsoever. They are not genuine indeed are very untrustworthy.”

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Posted 4 years ago

“NOT an NHS dentist as advertised. Greedy and money-grabbing practice - Dentists are more like sales people in my experiences. This morning, after a 25 minute wait on the phone, I was told that the next NHS appointment would be in 8 months time. I asked how soon I could get booked in if I paid / booked private and they said next week... utterly shameful that they're using the pandemic as an excuse. DO NOT BOTHER!”

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Posted 4 years ago

“Waited over 20 days to receive not my orderd whitening products. They didn't do a refund or send me my order. Lost of money.”

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Posted 4 years ago

“They just want your money!”

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Posted 4 years ago

“The prices listed on the website are extremely misleading! I have called the West Hampstead branch and asked for prices for my crown: They charge £600 for Bonded Metal/Porcelain rather than £350 as they mention in their website. Also, for a Premolar root canal treatment, they asked for £300 rather than £165 in the website. This is an extreme example of misleading the customers. I have spent an hour trying to read their website and calling them. If they are honest and a decent company, they would have put the correct prices for each branch to their website. Is it really that hard to do that?? Shame on your Perfect Smile!”

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Posted 5 years ago

“Went here with my husband and step kids and the dentist we seen was friendly and made us all feel at ease”

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Posted 7 years ago

“understanding your needs”

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Posted 7 years ago

“Descent surgeries”

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Posted 7 years ago

“I am extra happy. Liz as a great receptionist”

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Posted 7 years ago

“They are really unprofessional”

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Posted 7 years ago

Perfect Smile is rated 4.6 based on 692 reviews