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They sold me a disposable vape that did not work. Refused me a refund
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posted 3 months ago
- Anonymous
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Half the time disposables don't work and they find any reason not to give a refund.
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posted 1 year ago
- Anonymous
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My vape has never worked & this seller wouldn’t give me a refund. I requested within the ten days the site shows for a refund. My vape now says check atomizer no matter if I change the coil & clean the contact points. Worst vape shop ever
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posted 1 year ago
- Nick
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Stay as far away from this company as possible. Horrible customer service. Very lengthy delivery times. Do not stand behind their product. I am being forced to sue them to get a refund.
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posted 1 year ago
- Jack
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At first orders were doing OK. Took longer than expected. I received a bad vape and let it go. I order 4 -6 at a time due to $10 shipping fee. Another time, the disposable started smoking. The last 2 times I ordered I bought a total of 7 and 3 were leaking and another one stays running and hets hot. They told me I only had 48 hours to contact them. They won't even exchange. By the way, I received my order less than 48 hours and they still will not refund or exchange!! BAD CUSTOMER SERVICE!!
UNSATISFIED CUSTOMER!!
”
posted 2 years ago
- Gina Kingery
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It had taken over two weeks or 10 business days as they state it can take before I was able to make a claim that my items never showed. A customer support person named Vince emailed me stating that it was usps fault and they can only either reship my order or refund. I stated twice I would like them reshipped and asked if I could get them quicker due to the inconvenience.
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posted 2 years ago
- Anonymous
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Wow after seeing these reviews I'm so disappointed I was honestly going too make another order but after not receiving my 4 dollars and change back from a defective item its the principal why not refund people I emailed them again we will see if they do ill remove this but as of now not a good look
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posted 2 years ago
- Samantha jones
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I was given store credit but was told they don't refund shipping ( I didn't request a refund of the shipping I already paid it so I would have 2 WORKING vapes) so in other words, to get a vape that I already paid shipping for ($10) I would have to pay ANOTHER $10 shipping to get a replacement.
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posted 3 years ago
- Kelly
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TERRIBLE SCAM ARTIST DONT GET WHAT YOU ORSER AND ITA IMPOSSIBLE TO CONTACT THEM ABOUT IT FOR A REFUND DONT WASTE YOUR MONEY OR TIME
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posted 3 years ago
- Jessica
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DIDNT RECIEVE ANYTHING I BOUGHT $60 worth of stuff and they refuse to refund or credit it because it’s the “post offices fault”. Horrible customer service, horrible company. DO NOT BUY
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posted 3 years ago
- Gavin C.