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EP Automotive Ltd Reviews

4.2 Rating 72 Reviews
79 %
of reviewers recommend EP Automotive Ltd
4.2
Based on 72 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Read EP Automotive Ltd Reviews
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Phone:

01223 320 520

Email:

sales@epautomotive.co.uk

Location:

Performance Car Parts Ltd Unit 1-3 Brakefield, Cornells Lane
Widdington
CB11 3SP

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EP Automotive Ltd 5 star review on 30th December 2016
Lars Erlandsson
EP Automotive Ltd 4 star review on 15th December 2016
John Philpotts
EP Automotive Ltd 5 star review on 15th December 2016
Alan Nalinski
Anonymous
Anonymous  // 01/01/2019
Good prompt service , keep well Imformed of delivery by e mail , will use again .
Helpful Report
Posted 7 years ago
Euro Performance prices are very good (the lowest I could find for the ST suspension kit) but there was little, if any, detail on postage/delivery times on their website. It transpired that Euro Performance don't actually carry the item in stock so had to order direct from the manufacturer in Germany. This resulted in a delivery time of about 8 or 9 days from ordering - which isn't a huge problem, as long as you factor this in when ordering.
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Posted 7 years ago
I ordered rear vented discs for my old Alfa GTV6 to upgrade the performance. Unfortnately, they were no longer in stock, but efforts was made to find them elsewhere. However it was clear that prodction had stopped. Even if I coldn't buy any parts this time, the staff of Euro Performance acted very quickly and kept good contact with me. The money was sent back to my bank account in no time. I really liked the professionalism of Euro Performance and will certainly come back again. Lasse Erlandsson Sweden
EP Automotive Ltd 5 star review on 30th December 2016
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Posted 7 years ago
Good received and installed, the pace on delivery is good, the only issue I have is there was no tracking number or any update from the reseller in Germany.
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Posted 7 years ago
Orderd the koninsport kit for my e46 m3 and haven't been happier. Can't fault Euro performance, answered all my questions and goods arrived in 3 days. Perfect
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Posted 7 years ago
Excellent customer service. They phoned back to check for additional information and changed the order to correct part as a consequence. Delivery to Ireland was very fast.
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Posted 7 years ago
Good service received. Goods took a little longer to be delivered than ideally wanted but this was not the fault of Euro Performance, it was the manufacturer that was slow to despatch the order. Product: H&R lowering Springs Customer service was very good & would not hesitate to use again. Overall very happy & would recommend.
EP Automotive Ltd 4 star review on 15th December 2016
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Posted 7 years ago
Super fast delivery and brilliant product.
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Posted 7 years ago
The items that were purchased originally from the supplier were the wrong items, euro performance spent a lot of time to ensure that I received the correct parts, it turned out to be a marathon excersize . Ben did a tremendous job to get this right. Really helpful company, I will be ordering two more items soon. Top class service and helpful staff.
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Posted 7 years ago
Ordered H&R springs and spacers for my Audi A5. Received a phone call the next morning from a member of staff asking a few details about the car to confirm the parts were compatible and it wasn't another part number I needed. I had ordered the correct parts as I already knew exactly what I needed, but still a nice touch and reassuring to know someone is double checking on your behalf. Parts were delivered direct from the manufacturer in Germany, I received tracking info immediately on dispatch and surprisingly didn't take too long considering the distance (North of England). Parts were exactly as expected, fit a treat, and the car looks great.
EP Automotive Ltd 5 star review on 15th December 2016
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Posted 7 years ago
I am sorry I didn't see ur mail before but here is my review :). The delivery was fast and good service! Br, Mattias
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Posted 8 years ago
THE PARTS ARRIVED PROMPTLY, BUT ( NOT EUROPEFROMANCE'S FAULT) WERE DAMAGED AND WOULD NOT HAVE FITTED ANYWAY. EP WERE VERY HELPFUL AND SECURED A FULL REFUND.
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Posted 8 years ago
I couldn't find what I was looking for on the website, so decided to call instead. The call was answered in seconds and the guys were great! Within minutes of being on the phone they had the right products for my car and were able to give me correct information to any question I had. Definitely recommended to friends and will absolutely be using again!
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Posted 8 years ago
Can't fault any part of this service. From ordering on line, to packaging and delivery. Will definitely be using this website again. Thanks
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Posted 8 years ago
Parts needed were easy to find. They arrived before the predicted date and fitted with no issues.
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Posted 8 years ago
Good price and fast delivery
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Posted 8 years ago
Excellent products at a great price kept me well updated with the process of my order! Will 100% use again and recommend to friends and other car enthusiasts! Thank you.
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Posted 8 years ago
Well there was a little delay in my Ashley Exhaust arriving as they had to weld a chrome tip on but I was in no rush anyway so no stress , when it did arrive unfortunately there was an adaptor Missing to change it from a sleeve to a flange fitting again no stress , I rang Ashley competition exhausts direct and spoke to the lovely Karen explaining the Problem and she got John to phone me back , he apologised that it hadn't been Packed with the exuast (& even admitted He had packed it himself ) the adaptor came in the post , all fitted , sounds great ! I'm a happy customer realising things Don't always go to plan , but judging On the outcome which was good with Everyone involved being as helpful As possible ! Cheers AB
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Posted 8 years ago
Very helpful staff. Chased up the order process, when the online service didn't work. Avo sent out wrong parts, but sorted this a week later.
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Posted 8 years ago
My item was purchased very quickly with good advice given on the product. It was delivered quickly and safely and was of good quality. I will use Euro Performance again in the future.
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Posted 8 years ago
EP Automotive Ltd is rated 4.2 based on 72 reviews