“Perfume Click Review.
Ordered before Xmas Dolce & Gabbana pour Femme Intense Gift Pack.
The perfume is definitely missing the very typical small of this perfume. I had it tested on myself many times beforehand in Shops and just loved the smell. The perfume ordered and received was just a huge disappointment. It must be a really cheap remake, can not explain otherwise why the perfume would not have its distinctive smell. The cream that comes with it is even worse, it smells really sour, you can not use it all, unless you want to attract dead fish.
Due to the Christmas period and that I did not open it until Christmas and the fact that I was travelling home for Christmas, I missed the deadline for returning the goods.
So I did send a product review back perfume-click when they sent me a review request, which as ignored by them. And I find it now surprising that there is still no review for this gift set on their website. Surely I must not have been the only one giving a bad review here and nobody else giving a good review here. This can't be a coincidence.
The company sends out cheap remake, so I could not recommend to anybody to use this company.”
“This is the second time I've ordered from Perfume Click and I've been really happy with their service. I got my items quickly. I had a query and received an email the very next day about my enquiry. Would use again without fail.”
“Ordered Advanced Night Repair Complex ll.
When Arrived It was the old Night Repair Complex.
When explained to Perfume Click.co.uk They surprisingly did not have any in stock.
I wonder if they ever had it in stock.
They said they would eventually Refund Me after they received There Product Back at my cost.
I'm wondering how many other people received merchandise from them that was not as described.
Will Never use again and will take up with the Ombudsman due to false advertisement.
Being a man would not have noticed the difference but my wife certainly did.
Buyers Beware
Mr Ashton”
“The perfume is a gift so I cannot comment on what it is like. The service was great , the delivery prompt,item as requested and it was well packed. I will use you again.”
“I bought Chloe from Perfume Click, a scent I have worn for many years and know well. Before I ordered it I emailed the company and asked for confirmation that if I was not happy with the scent I could have a refund (I was a little nervous about buying a perfume on the web). They assured me that I would be refunded if not happy.
When it arrived I immediately knew that it was not right- I have since found out that it was a different version of Chloe? It didn’t smell good and made my skin itch. When I contacted Perfume Click they told me to send it back special delivery which I did- it cost £7. When they received the perfume they said that not only could I not have a refund but that I would have to pay to have it sent back to me.
I understand that it is my mistake that it was a different type of Chloe- although it was not clear on the website and I can see that others have made the same mistake. When I pointed this out I was told that ordinarily they would have no problem refunding me as it is not the product I want BUT that wasn’t possible as there was ‘red marks’ inside the box. I had no idea what these were so I asked for pictures to be sent across.
What made me really angry is that while this conversation was going on I received an email telling me that my perfume had been dispatched. I had not said that I wanted this to happen. I was trying to find out if it would be possible to exchange the perfume for the Chloe that I wanted- even if I needed to pay more. When the perfume arrived I saw the red marks and they were absolutely tiny: like a red pencil had lightly scraped the inside of the box. I do not know where these came from but I do know that the perfume could still be sold and that a box can be replaced. It is clear to me that Perfume Click just wanted me to go away. I have now lost a large amount of money (plus the cost of having it delivered PLUS £7 getting it returned!) and a perfume that I cannot wear. It smells like the Chloe I have always worn mixed with a harsh unpleasant smell. I will NOT be using Perfume Click again!! The person who emailed me was very polite but completely scammed me by sending it back to me without my consent.”
