Personalised Favours Reviews

Name: Personalised Favours
Rating: 4.89

4.9 Rating 3,229 Reviews

98 %

of reviewers recommend Personalised Favours

4.9

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Personalised Favours 5 star review on 19th December 2025

The Goldfinch Family

Personalised Favours 5 star review on 18th December 2025

812

Anonymous

Anonymous // 01/01/2019

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English

“We loved our personalised favours! The quality was beautiful and the packaging presentation simply made them look amazing!”

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Posted 1 month ago

Thank you so much for your lovely feedback, Alice! We’re glad to hear that you loved your order. It means a lot to us! 😊

Posted 1 month ago

“So happy with the personalised cutlery set for my granddaughter who is 21 months and I know she will treasure having her own set”

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Posted 1 month ago

Thank you so much for your lovely feedback, Dianne! We’re glad to hear that you’re happy with the personalised cutlery set for your granddaughter. We really appreciate your kind words and support.

Posted 1 month ago

“I'm very happy with my experience. Good customisation choices and easy-to-use website. Very quick turnaround to get the products done and shipped out. The actual products themselves feel high quality too. Can't recommend enough.”

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Posted 1 month ago

Thank you so much for your wonderful review, Courtney! We're thrilled to hear that you enjoyed the customisation options and found our website easy to use. It’s great to know that our quick turnaround and high-quality products made a positive impression. Your recommendation means a lot to us!

Posted 1 month ago

“Coasters were beautiful and would highly recommend. A great gift as a wedding present for our guests and as personalised it doubled as a stunning place card for our guests. We also got the boxes to present them in but were not happy with them and did not use as we didn’t feel they were up to the standard of the coasters and were also dirty and required cleaning from cardboard cuttings or something similar. Very fast turnaround from ordering and would highly recommend coasters but not individual boxes.”

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Posted 2 months ago

Thank you so much for your feedback, Mel! We’re glad to hear you loved the coasters and that they made a great gift. I’m sorry to hear the boxes didn’t meet your expectations – this is not the experience we want for our customers. Please feel free to contact us at hello@personalisedfavours.com.au with your concern, and we’ll do our best to assist you. We really appreciate you letting us know, and we will take your comments on board to improve.

Posted 2 months ago

“The gift was exactly what I wanted thank you. The service was great. Two things bothered me - firstly my bank details popped into place without me doing anything. This worried me as I'm sure I've never bought anything from you before. Why did this happen? This was followed by an email from Shop calling me Christina. I've also not used Shop before and didn't use it for this either. Now the email from you is calling me Christina, why is that? Buying online is a great way to shop but I'm always careful and on the lookout for abnormalities. These things made me a bit nervous about anymore shopping.”

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Posted 2 months ago

Hi Christina, Thank you so much for your feedback. We’re so pleased to hear that you loved your gift and our service. I completely understand your concern, and I’ve sent you an email directly to address this in more detail and provide reassurance regarding your checkout experience. Thank you again for taking the time to share your thoughts. Your feedback helps us continue to improve. Kind regards, PF Team x

Posted 2 months ago

“Realy happy with my purchase of your engraved wine box, its perfect for my daughter and soninlaw to be for their wedding day, I purchased a similar wine box over 7 years ago for my other daughter and this is one is of the same quality and presentation. Thanks Personalised Favours”

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Posted 2 months ago

Thank you so much for your lovely review, Sheiranne! We're delighted to hear that our engraved wine box met your expectations and is perfect for your daughter and son-in-law to be. It's wonderful to know that our quality continues to impress you. We truly appreciate your loyalty and can't wait to serve you again in the future!

Posted 2 months ago

“I thought this would be a little bit bigger than it was.”

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Posted 2 months ago

Hi Kerry, Thank you so much for your recent order and for leaving feedback. We’re really glad to hear you loved the towel sets! We’re sorry to hear the Mini Jar of F*cks wasn’t quite the size you expected. We include detailed product dimensions on the website to help customers get the right idea before purchasing, but we completely understand that expectations can differ, especially with novelty gifts like this one. Our team has already been in touch and arranged a refund for the jar as a goodwill gesture. We hope this helps and we’d love the chance to assist you again in the future with something that’s a perfect fit. — Team PF

Posted 3 weeks ago

“Absolutely beautiful, from the packaging to the small details it was amazing, delivered super quick and bride and groom were very happy with their gift ☺️ Thank you!!”

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Posted 2 months ago

Thank you for your review, Jereisha! We’re so pleased to hear that you loved the packaging and details of your order. 😊

Posted 2 months ago

“I ordered three items and all arrived safely and on time! Perfect gift for my son's upcoming wedding.”

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Posted 2 months ago

Thank you for your review, Heather! We're pleased to hear that your items arrived safely and on time. We appreciate your support and hope to assist you with more special occasions in the future!

Posted 2 months ago

“Excellent service , fast turnaround around, beautifully presented. Will definitely use this company again for personalised gifts for clients. Highly recommend”

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Posted 2 months ago

Thank you for your fantastic review, Sam! We're thrilled to know that you experienced excellent service and loved the presentation of your order. Your recommendation means a lot to us, and we can't wait to help you with personalised gifts for your clients again in the future!

Posted 2 months ago

“Purchased for a gift.. was very well received! Excellent quality”

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Posted 2 months ago

Thank you for your review, Chaya! We're glad to hear that your gift was well received and that you were happy with the quality. Your kind words mean so much to us, and we look forward to assisting you again in the future!

Posted 2 months ago

“Always the best option for quality gift giving for me.”

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Posted 2 months ago

“Very pleased with the product”

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Posted 2 months ago

Thank you so much for your feedback, Dianne! 😊 We're glad to hear you’re happy with your product. We really appreciate your support and hope to serve you again soon!

Posted 2 months ago

“The product artwork came back so quickly and looked amazing. I was so happy. I signed off and the product was completed and sent promptly. The gift box was nice and it was packaged well. Everything has been brilliant, thank you so much.”

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Posted 2 months ago

Thank you so much for this 5-star review. We greatly appreciate you being a customer and we're so glad to hear that you were happy with the product and services you have received from us. We’re here for you anytime! 😊

Posted 2 months ago

“Great service. Easy to order”

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Posted 2 months ago

Thank you so much for your 5-star review, Wendy! We're happy to hear that you found our service great and the ordering process easy. Your satisfaction is our priority, and we truly appreciate your support!

Posted 2 months ago

“Gift arrived and daughter was very happy”

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Posted 2 months ago

Thank you so much for your 5-star review, Annette! We're pleased to hear that your daughter loved her gift. It means a lot to us to know our products bring joy to our customers. We’re always here to help with any future orders!

Posted 2 months ago

“Easy website, great discounts and quick shipping!”

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Posted 2 months ago

Thank you for your fantastic 5-star review, Lydiah! We’re thrilled to hear that you found our website easy to navigate and enjoyed the discounts and quick shipping. Your support means so much to us!

Posted 2 months ago

“Great gift, novality. Printing perfect. Solid jar Love it.”

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Posted 2 months ago

Thank you for your 5-star review, Linda! We’re so glad to hear that you love the gift and appreciate the quality of the jar and printing. 😊

Posted 2 months ago

“A wonderful gift. Yet again, Personalised Favours provided an prompt, efficient service at a great price - as they have done over a long period. A proven and trusted on-line supplier that remains our “go to”. Highly recommend.”

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Posted 2 months ago

Thank you so much for your amazing 5-star review, Bruce! We’re delighted to hear that you found our service prompt and efficient, as we strive to provide the best for our valued customers. Your ongoing trust and recommendation mean the world to us!

Posted 2 months ago

“Great as always!”

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Posted 2 months ago

Thank you so much for this fantastic 5-star review, Anna! We truly appreciate your kind words and are thrilled to hear you’re happy with our products! 😊

Posted 2 months ago

Personalised Favours is rated 4.9 based on 3,229 reviews