In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

81 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear team, Thank you for your great service, it was so easy from start to finish, I am very pleased and will be ordering again in the near future.”

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Posted 3 years ago

“I ordered this as a 60th Birthday gift I asked for it to be gift wrapped it arrived beautifully gift Wrapped and I didn't see the item until my husband's birthday all I can say is wow beautifully crafted and in a lovely frame well worth the price”

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Posted 3 years ago

“Very professional and quick turnaround.”

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Posted 3 years ago

“Arrived in good time and was perfect.”

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Posted 3 years ago

“I never received my items very disappointed”

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Posted 3 years ago

“Perfect mug for my Blackpool supporter friend. Looks good. Fast dispatch. Well packaged- it arrived safely to me in California.”

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Posted 3 years ago

“Very nice and heavy ,looks great . Just the job for football supporters.”

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Posted 3 years ago

“I ordered a leeds united phone cover how ever when it arrived it was wrong Colour and didnt fix when I contacted Personalised Football gifts they gave me a full refund and were very apologetic. I would order again from them it was just unfortunate what had happened.”

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Posted 3 years ago

“Everything was perfect. Quick shipping.Solid packing.Wonderful designating on the photo and the mug. My grandson was very happy. Thank you very much.”

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Posted 3 years ago

“The Tshirt was an excellent purchase, very pleased. Thank you.”

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Posted 3 years ago

“Having paid £5 postage I was upset to receive a broken mug with insufficient packing and labelling. Hermes just dropped the package over the gate. I had to chase twice to get a response from company and they asked for picture having already been sent it.”

Helpful Report

Posted 3 years ago

Hi Andy, Thank you for contacting us. We are very sorry to hear that this is how your parcel was received, I can see that a replacement has been issued for you and has been dispatched today. We can see that we responded to you within 24 hours, however, the image you sent must have been missed by us, so we apologise for this mistake on our part. Please let us know if there is anything else we can do for you. Kind regards, Amelia.

Posted 3 years ago

“Pleased with them, good quality and exactly how they were described and arrived in good time”

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Posted 3 years ago

“Very good quality and speedy delivery, even though I live in Australia!”

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Posted 3 years ago

“Email for Amelia Hi Amelia Firstly thank you so much for coming back to me and for the refund you've promised. I bought it from Blackburn rovers shop and did in fact raise it with them but the person I dealt with just got annoyed that I raised it! I appreciate the gesture very much and look forward to refund. Jeanette”

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Posted 3 years ago

“Products are fab but the birthday card I ordered was awful Front of card fine The inside of the card not good Font was too big so half the message was missing Not ideal”

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Posted 3 years ago

Hi, Thank you for contacting us. We are very sorry to hear about this, unfortunately, there was a minor issue with the font on our cards which has now been resolved. Can you let us know if you would prefer a replacement or a full refund? Please accept our sincere apologies for any inconvenience caused. Kind regards, Amelia.

Posted 3 years ago

“From order to delivery very professional. Truly appreciate it!!”

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Posted 3 years ago

“Nice card for football fans personalised great to keep nice size”

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Posted 3 years ago

“This is truly a wonderful present for My grandson it is great quality and would recommend it”

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Posted 3 years ago

“After I raised bad review, matter was sorted very quickly and satisfactorily. I should have just contacted them from the start, but the review arrived first and I just posted. Sorry”

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Posted 3 years ago

Hi Karen, Thank you for contacting us. We are very sorry to hear about this, I have looked into this for you and it looks like your order has become lost in transit, unfortunately. Please can you let us know if you would prefer a replacement or a full refund? Please accept our sincere apologies for any inconvenience caused. Kind regards, Amelia.

Posted 3 years ago

“Still haven’t got what I orderd, 3-4 weeks later… I got, after this review, a mail from a no-replay email-adress explaining that my goods were lost in transport and with an offer to get the money back or new goods. But since they sent this from a no-replay mail and they did’nt leave any contact information I couldn’nt communicate with them.”

Helpful Report

Posted 3 years ago

Hi Anders, Thank you for contacting us. We are very sorry to hear about this, I have looked into this for you and unfortunately, it looks like your order has become lost in transit. Can you let us know if you would prefer a free of charge replacement or a full refund? Please accept our sincere apologies for any inconvenience caused. Kind regards, Amelia.

Posted 3 years ago

In the Paper is rated 4.3 based on 3,888 reviews