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In the Paper Reviews

4.3 Rating 3,888 Reviews
C-
Happiness Grade
Read In the Paper Reviews
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Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope

C-

Customer Service - Average

55.56%
Industry Average
Absolutely shockingly appalling customer service! I bought an item 2/12/22 as a Xmas present for my dad, paid extra for quick delivery.
posted 2 years ago - Steve
Waiting for a response from the customerservice@kornit.
posted 2 years ago - Geoff
Received the wrong personalisation on my item, no reply to my numerous emails. Terrible customer service, very disappointed Does not answer phone it just pays music !!!! Cannot get any answers ??????
posted 2 years ago - Anonymous
Wouldn’t order form here again. This was a birthday present hence ordering it with plenty of time. Been waiting 14 days for a phone case. Emailed twice no response. Can not contact anyone. Happy to take money but not deliver on the goods. Shocking service.
posted 2 years ago - Anonymous
Terrible customer service, messed up the order hardly any contact and when they do reply it’s only email…..ended up using someone else who were brilliant. Use these people at your peril, two bob company whom also trade under a different name so look into the small print of their address.
posted 2 years ago - Mitchell
Never again will I order from them , I placed the order and within 2 mins emailed them and added notes to the order to confirm the name of the person to be added to the mug and coaster. I got no reply , when I did they said oh we emailed you , no you never !. No customer service it was basically tough . They had time to amend the order for sure but chose not to do so . BUYER BEWARE .
posted 2 years ago - Shona
Abosoultey terrible service! I have tried to contact you on numerous occasions without any response. I ordered my signed personalized Ronaldo photo, the photo wasn't even signed! This was a 16th Birthday present for him and not even a response from you!
posted 2 years ago - Bernadette
Poor service, items did not come on time
posted 3 years ago - Dinesh Kalyan
I am unable to give a review as the items have not been received yet I ordered these face masks for my 2 grandsons to return to school w/c Mon 7th Sept 2020. I will have to buy additional face masks as they are unable to attend school without one, very disappointed with the service
posted 4 years ago - Susan Blackburn
Really bad service.
posted 4 years ago - Maria Aranzazu Hernan