Personalised Jewellery Reviews

Name: Personalised Jewellery
Rating: 4.84

4.8 Rating 3,851 Reviews

97 %

of reviewers recommend Personalised Jewellery

4.8

Based on 3,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

01745 822336

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Personalised Jewellery 5 star review on 16th January 2023

237

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would recommend got it on time just for Christmas.”

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Posted 6 years ago

“Beautiful item fast delivery would highly recommend”

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Posted 6 years ago

“Fabulous quality jewellery”

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Posted 6 years ago

“Lovely”

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Posted 6 years ago

“Excellent purchase and the personalised letter scrolling very detailed.would recommend a better necklace as the heart is quite heavy”

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Posted 6 years ago

“Excellent service received item befor Christmas! Great quality necklace too my mum loves it!”

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Posted 6 years ago

“nice item”

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Posted 6 years ago

“My partner was delighted and so was I. Arrived super quick as well. Thank you. A very happy customer.”

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Posted 6 years ago

“Placing the order was easy - but what I liked most was that I was able to have more own personal message on the back of the pendant It moved my sister to tears and me !”

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Posted 6 years ago

“Very satisfied with the product and engraving,very reasonably priced.”

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Posted 6 years ago

“Still haven’t received this item and it was for a Christmas present. Very disappointed”

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Posted 6 years ago

“Started a bit slow when I had a difficulty with online payment section and to took quite a few phone calls to order direct. They were obviously busy and once I got through all went well and after a reminder the item arrived very quickly, I was pleased with the quality of the item and so is my husband. Thank you very much.”

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Posted 6 years ago

“I ordered 2 heart neclaces engraved for my mum and dad to give too my daughters for christmas, they are beautiful, there were a few tears on Christmas day from my girls and mum and dad, really sentimental, They are excellent quality and lovely chain, great service, would definitely recommend Personalised Jewellery.”

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Posted 6 years ago

“Disappointed ordered baby bangle with name on and came broken. Was a Christmas gift too”

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Posted 6 years ago

“Very pleased with the pendant and the engraving was done beautifully. Quick delivery in time for Christmas.”

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Posted 6 years ago

“My daughter was delighted and very emotional when she opened this gift Christmas Day. Stunning and sentimental. She loves it ! Delivery took 4 days. Happy and would buy from here again. Thank you so much :)”

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Posted 6 years ago

“Very fast delivery an a nice quality locket.”

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Posted 6 years ago

“I ordered a personalised necklace for my daughter for Christmas, she was absolutely made up with it.”

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Posted 6 years ago

“Customer service was appalling, the order stayed as 'payment received' until I contacted by telephone as I had had no confirmation or dispatch email. I was advised that someone would call me back personally, however this did not happen. Instead I received a quick email plus the status changed to pending. Time passed and again, they made no contact with me and the order status stayed as 'pending'. I sent endless Facebook messages and emails to the address that had contacted me that one time and although I sometimes got a reply, no one could tell me the status of my order or whether any progress had been made. Eventually, I sent an email demanding a refund if they were unable to fulfil my order. Maybe this kick-start some action because then within days the order WAS fulfilled. Contact with the company was minimal to non-existent and the speed in which they replied to messages was slow and at most times generic. The quality of the items were poor also, I will explain this in another section. Overall, I have never felt the need to complain so much with the final product being very disappointing. I would give this company a very, VERY wide berth.”

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Posted 6 years ago

“Beautiful cross and chain, perfect gift for my partner, quality of the silver is fantastic”

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Posted 6 years ago

Personalised Jewellery is rated 4.8 based on 3,851 reviews