PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“First time using Petlab, I received my order yesterday and used it straight away I'm so impressed we had used nearly every product on the market including professional cleaning to eliminate the urine odours of which we have suffered sleep issues because of the fumes we were breathing and finally a product that actually works! I would recommend PetLab Carpet shampoo to anyone. No more smells and we slept like babies lol I will be re ordering this and some of their other items again. So thank you Petlab for this wonderful product. TRACEY HILL”

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Posted 7 months ago

“Just received product.Not yet used. Extra order created mistakenly returned to carrier,he will take it back to PO.Hopefully I will see my refund ASAP. Thank you. Elaine Beard.”

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Posted 7 months ago

“Two words: it works! Second time purchase and it never misses. My home smells so lovely due to the lingering fresh vanilla scent and I don't feel embarrassed when I have visitors come over to say hi!”

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Posted 7 months ago

“The 2 grey pet mats purchased are beautiful to look at and walk on,would definitely recommend PetLab”

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Posted 7 months ago

“Love these products! So far so good with our new little pup. 🐶”

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Posted 7 months ago

“Took a few applications but eventually worked. Perhaps I should have started with the ENZyme first?”

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Posted 7 months ago

“Could not believe how good this product works. So pleased that I gave it a go. Most products promise the world. This time they delivered.”

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Posted 7 months ago

“I have tried everything but always come back to your products. It works and the smell is so nice, even my husband will go and use it on the turf. Will be back as soon as I need more thank you 🤩”

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Posted 7 months ago

“Loving our PetLab mat. So is our three month old puppy 🐶 It’s soft to sit on, and tough to wipe dirty shoes and paws on. The dark chocolate brown was an excellent choice for colour 🤎”

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Posted 7 months ago

“Fabulous product. Genuinely smells great and fresh Stain remover works a treat. Highly recommend their products”

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Posted 7 months ago

“As I have only used PetLab, for a 1 mont I am very happy with the products It's a but Pricy, so have really followed the amount to use.”

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Posted 8 months ago

“I am very pleased with my order of the stain and odour remover. I have a 18 month old dog but she is now toilet trained but I am also a foster carer for a 12 year old chihuahua who is still in training. She still has little accidents especially at night so it has come in handy for those time. It removes any stain and leaves a nice odour. I will buy this product again. Thank you”

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Posted 8 months ago

“Love these products,does what it claims. I would recommend these products for any pet owners.”

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Posted 8 months ago

“The PetLab has been a godsend for us! So much so we’ve repurchased. Nothing we’ve used comes close to this!”

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Posted 8 months ago

“Really happy with this product. It really does actually work. We have just adopted a new Cavoodle puppy and of course there are accidents. I was using another product and all that did was mask the smell for a short while with a fake lemony smell and then the urine odour came back. So I thought I’d give the PetLab product a go and I am delighted to report that this cleans and takes the smell away and it doesn’t come back and the lovely scent is not overpowering but subtle and very refreshing. It is also reassuring knowing that there are no harsh chemicals in the ingredients. Thank you PetLab, you have convinced us and will be a repeat customer. Love to support a great Australian home grown business. Well done.”

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Posted 8 months ago

“I was skeptical but wow! These products are great. No more cat urine smell, clean dog paws after walking on the mat. I would definitely recommend Petlab. I am hooked!”

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Posted 8 months ago

“Best product ever !! A simple spray and puppy stops going in that area [ but may return at a later date til trained ] All this rain has slowed training down,but my house no longer smells . Didnt really believe it would work as good as it does 5 star 🌟”

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Posted 8 months ago

“Awesome products. They really do their job”

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Posted 8 months ago

“I didn't expect much from these clea ñing products, so I was amazed to find it not only effectively cleaned pet accidents but deodorised as well. Love this product.”

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Posted 8 months ago

“This product is amazing no more urine smells and smells pleasant and clean”

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Posted 8 months ago

PetLab is rated 4.8 based on 2,417 reviews