PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,418 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Fake Grass, I have about 35m2 of it and 2 working dogs who seem to prefer going to the toilet on that area rather than the rest of the block. I’ve tried everything from vinegar to other expensive products to get rid of the smell , pet lab Enzyme cleaner is the best I have found. I buy the concentrate then mix it as recommended in a watering can and quickly do one run over the entire area. Smells ok and lasts a couple of weeks, depending on the weather and the dogs..”

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Posted 1 year ago

“I was prepared to buy the 5-litre container of urine stain & odour remover but was advised that it was more economical to buy a 300 ml concentrate. The product does get rid of the cat urine odour that wet vacuuming doesn't quite achieve. I had to do 2 treatments in a couple of spots, just as the product instructions advised, but the result is good and I'm satisfied. The cat can still tell those spots so we have to keep an eye on her, but at least there's no longer any odour.”

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Posted 1 year ago

“Love all pet lab products. In a multi dog household,the enzyme stain remover definitely works and smells great, so fresh. I find it very economical as well. I also use their laundry liquid for pet bedding and toys. Brings them up beautifully and smelling fresh. Love the healthy habit disinfectant, safe to use being non toxic is a real plus for me and with an extraordinary kill rating on bacteria and viruses 99.9999%”

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Posted 1 year ago

“Bought some cleaning products. We have 4 large dogs. Have used the Stain and Odour remover on the dog beds and must say, can't smell dog anymore so it's a big win for us. And knowing that it is safe for our puppers is paramount.”

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Posted 1 year ago

“My home has never smelt so fresh and clean I am very happy with the Pet Lab Urine Stain & Odour Remover I will be ordering the Artificial Turf cleaner next time”

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Posted 1 year ago

“PetLab products are fabulous. Really clear dog odours from carpets and furniture. I’ve ordered a number of times and highly recommend.”

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Posted 1 year ago

“Wonderful product! I have an older-style back yard that has a large area of old concrete, the dog pee seeps into the concrete and no amount of hosing or detergent gets rid of "the smell". This is the only product that takes the smell away! amazing!”

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Posted 1 year ago

“Pretty disappointed with the product. It doesn’t detour my dog from peeing in the same spot, I think if anything it makes him pee there more. And despite cleaning the pee straight away and spraying the product on it, it doesn’t take the smell away. Have had same results from less expensive products.”

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Posted 1 year ago

“The product is great my dogs are no longer wetting on the floor and the service is fabulous Items are being sent same day as ordering.”

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Posted 1 year ago

“Great product. Smells fantastic.”

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Posted 1 year ago

“Loved the pet lab mats that arrived today. Highly recommend them. They do exactly what they said. We are now going to order more of the large. Thanks Petlab”

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Posted 1 year ago

“Product is amazing and really takes odour away will be buying from PetLabs for future cleaning couldn’t be happier”

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Posted 1 year ago

“I am genuinely shocked at how well the PetLab 5L Urine Stain & Odour Remover worked! My puppy basically ruined the carpet but this product took th smell completely away! GONE! I cannot recommend this more if you are stressed about urine stains from your dog!”

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Posted 1 year ago

“As a foster cared for cats, there is a lot of cleaning to be done. The pet lab cleaners work exceptionally well on all body fluids including blood and dried on food (thanks kittens)”

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Posted 1 year ago

“PetLab products are amazing! When I first purchased the products, I was skeptical they wouldn't hold up against others. I was wrong!!!! Absolutely amazing products that do exactly what they say they will.”

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Posted 1 year ago

“I was tossing up between a few similar products, with different price ranges and reviews, and I’m so glad I chose yours. Not all products deliver what they promise, but yours do, and I can completely understand why you’re able to do a money back guarantee. You now have a life long customer here, and I’ll happily recommend to anyone. Thank you for my clean house, and sanity back!”

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Posted 1 year ago

“Best product definitely eliminates dog odours inside . Highly recommend”

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Posted 1 year ago

“It works!! very efficient service/”

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Posted 1 year ago

“I have three dogs, one is a puppy. While sitting on the couch, I smelt this horrible stink. Looked all around but couldn’t find the smell. I figured the puppy must have peed there and because it’s a shag pile rug, I never saw it. I read the reviews about PetLab and although I was sceptical, decided to try it. It’s absolutely fabulous. The fragrance is lovely and lingers. I was so impressed, I ordered more within a couple of days. I had tried many other sprays, cleaners, plug in devices and scented candles but nothing helped. You won’t be sorry purchasing this product. Well worth the money. Delivery was extremely quick as well. Very happy. Thank you. Kerry”

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Posted 1 year ago

“Helping me keep my sanity cause it works”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,418 reviews