PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,409 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

242

Anonymous

Anonymous // 01/01/2019

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“I have seen this online so i have got it for if I need it for my dogs litter mess.”

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Posted 3 months ago

“I recently received my 1st order from petlab. I live in a unit so I have a fake grass puppy toilet on the balcony and it didn't matter what I washed it with it always had an unpleasant smell. Now that I have petlab products: I gave the fake grass mat a good wash with a sponge and tap water just using the shower hose, I towel dried it using a microfibre cloth, then sprayed it liberally with the E.N. zyme stain and odour remover and left it to dry naturally (about 5 hours on a nice warm day) and finally a spray with healthy habitat pet-safe disinfectant cleaner and leave that to dry naturally (another hour or so). NO MORE SMELLY GRASS MAT! It really works - so glad I decided to try it.”

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Posted 3 months ago

“I have a puppy and regularly look after another one in my apartment. The pet lab enzyme solution is a life saver. My place never has that urine smell that can come with puppy toilet training.”

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Posted 3 months ago

“Love Love Love these products! The smell of the Enzyme solution is amazing and my home no longer has that doggo smell about it! Thank you. Make sure you give it a try yourself - you won't be disappointed!”

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Posted 3 months ago

“Best Pet cleaning product I have used”

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Posted 3 months ago

“Great product!”

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Posted 3 months ago

“Hi Ty... First devastating news was our very spoilt cat Josie was diagnosed with hyperthyroidism, then because we had to sedate her for a trip to the vets, she was so sleepy she did a massive wee on our lounge. I tried in vain to get rid of the smell BUT then I read online about PETLAB products and do you know what, after using the product all traces and the smell have completely gone. I am soooo happy. Thankyou Ty and family for this fabulous product Robyn”

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Posted 3 months ago

“Love, love, love our PetLab dog mat. Our Groodle was feeling insecure in the car but now he has his mat in there, he is totally relaxed. And our car is clean. Great customer service, great product.”

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Posted 3 months ago

“Purchased this after reading online reviews. Two dogs in unit living can be difficult at the best of times and the odd mistake is inevitable. I washed the floors and cleaned the carpet with the disinfectant solution and the dirt that was lifted was amazing. Worked wonder on the muscle mat. Floors smelled amazing after looked. Thanks and will be regular customer.”

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Posted 3 months ago

“We purchased the artificial grass cleaner and disinfectant pack -easy to apply and after two treatments no more odours Highly recommend this product also grea How to Video available”

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Posted 3 months ago

“My stressed cat peed on my bedroom carpet and by the time I noticed the odour had set in. I tried cleaning it via other methods until my daughter told me about PetLab Enzyme solution stain & odour remover. The smell of the product is really nice so that was a great start. It took a few days of appying and reapplying but the awful smell did go away. It is really great to find a product that actually does what it says and smells so nice. Can definitely recommend.”

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Posted 3 months ago

“Amazing, our puppy hasn’t had an accident inside since I started using petlab !!!”

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Posted 3 months ago

“LoVe love love PetLab products.. Anyone that has pets should definitely invest in their products!”

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Posted 3 months ago

“With 2 indoor dogs, I swear by Petlab to get rid of the wet dogs smell on the furniture and rugs after they’ve been out in the rain or playing in the water.”

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Posted 3 months ago

“Amazing product and service!!!!!”

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Posted 3 months ago

“Prompt communication and delivery. Awesome mat doing what it us meant to do.”

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Posted 3 months ago

“They're effective, and pet-safe. The range handles tough stains and odors. Highly recommended for pet owners looking for quality and reliability.”

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Posted 3 months ago

“Great on stains and getting rid of the urine smell”

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Posted 3 months ago

“My carpets are cleaner fresher and purer than ever. The whole house smells divine even weeks after using the carpet cleaner. After washing the dogs blanket with the laundry detergent it is actually clean and fresh, definitely purchasing again.”

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Posted 3 months ago

“I was so excited to get my order and try it, as the smell and stains were becoming a problem. And yes it definitely did everything you said it would. I came home finally to a lovely smelling house once again. Thankyou, so so much. I can't wait to order more. I will definitely be a repeat customer. It lives on my benchtop, for quick and easy access.”

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Posted 3 months ago

PetLab is rated 4.8 based on 2,409 reviews