PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I bought different products but PetLab it's simply the best!!! Thank you PetLab will recommend to all my friends . Regards, Andre.”

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Posted 9 months ago

“I am so happy to find PerLab I cannot speak highly enough of all the products. I am constantly telling everyone to try it.”

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Posted 9 months ago

“I've been using Petlab for a few years now and it has been the best product for cleaning off the balcony of our apartment when our dog has an accident. I have recommended this product to many friends and family who have the same experience!”

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Posted 9 months ago

“This stuff is amazing I got the ready to use petlab and I love it. I also got the carpet shampoo can't wait to use once all the kittens have been rehomed petlab is my go to product for sure.. Thank you Petlab”

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Posted 9 months ago

“Hi I don't know if I'm using the stain and odour remove right I washed my mats then sprayed them But a couple of days later my pup went and weed on them again I have only given 3 stars at the moment Till I find out about it I want to buy the laundry one Thank you Margaret Downie”

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Posted 9 months ago

“The odour remover is a very solid product!! My dog prefers to pee on the artificial turf over gardens… this product removed so much smell. Just wish they had their 300 ml concentrate available”

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Posted 9 months ago

“Well !! what a product/s !! I used the Urine stain odour concentrate on my outdoor synthetic grass ..AMAZING .. nil smell and the dogs seem to leave the area alone and toilet where they are supposed to toilet !! (lazy dogs when its raining). Then I used the carpet shampoo in my Bissell shampooer......beautiful smell leaving carpet clean and yummy smell. PS: I have used the urine/stain odour broken down to a minimal amount to water in a squirt bottle and spray it to freshen up the dogs beds/lounge. Works a treat even though that's not what it's used for. GREAT PRODUCTS !! Cat urine smell also gone from raw timber flooring......had to soak x3 great stuff !! Wished it was out years ago.”

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Posted 9 months ago

“The products work as promised. We have used the laundry liquid (I like to combine with my normal laundry liquid) the outdoor cleaner and we also had to use the carpet cleaner for an indoor accident. While not the cheapest product they are well worth the money. Highly recommend PetLab products.”

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Posted 9 months ago

“Brilliant products. The pet stain and urine removal is fantastic, removes all stains and smells from the carpet and flooring. I wouldn't be without this product particularly whilst we still have a pup. The mats are also fantastic. Great for wiping paws on and I use it for myself as well. Completely removes any dirt and dries the paws at the same time. I'm about to purchase a larger mat and some of the cleaning solution for the house.”

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Posted 9 months ago

“I'm loving my pet lab 💓 I would recommend it to anyone with pets I will be buying this product again”

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Posted 9 months ago

“Fantastic product, does exactly what is promised”

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Posted 9 months ago

“We used the outdoor turf cleaning bundle and it was a really pleasant smell and did exactly as it said. Easy to apply and cost effective. The disinfectant worked amazing on a concrete area we had that smelled badly of urine. Thanks”

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Posted 9 months ago

“To be honest we were very sceptical going down this path again, after we tried UrineFree which just masked the smell for a few days. We are absolutely blown away with the results. The smell has totally gone from our artificial lawn, lovely & fresh now. We've already order more of the odour & stain remover, plus the outdoor disinfectant Keep up the good work Ty”

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Posted 9 months ago

“Brought the duo pack, save us money on buying constantly. It works well for the pee stain and my puppy stop going to the area. Really nice vanilla smell as well.”

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Posted 9 months ago

“Smells wonderful and gets stains out easily! Has been super helpful with our pup not going back in the same spot. About to order my second bottle!”

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Posted 9 months ago

“I was pleasantly surprised at the results from the stain and odour cleaner, what amazes me is that my cats haven’t marked anywhere near the site. My carpets clean and still smells great weeks later. No other products have come close to working this well. Thankyou Petlab , you have a customer for life !!”

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Posted 9 months ago

“Really happy with this PetLab …it does exactly as advertised….perfect …and has a good smell…”

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Posted 9 months ago

“We had some long standing carpet stains from my dear old Greyhound and I have tried everything to fix them. I would say there’s an 85% improvement and I am continuing to use the Petlab product. The lovely smell is a real bonus.”

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Posted 9 months ago

“Fantastic products that truly get the job done! Delivery was super fast and the team is very responsive to any enquiry you have. I will definitely be ordering again!! Thanks so much for your professionalism and incredible products ☺”

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Posted 9 months ago

“Since i moped the floors with the carpet cleaner no more puddles in the house wonderful product”

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Posted 9 months ago

PetLab is rated 4.8 based on 2,417 reviews