PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“The one and only product that genuinely removes pet stains and odours.”

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Posted 7 months ago

“Purchased to remove urine from a concrete floor after our cat decided it was the toilet. Left a clean lovely fragrance and could no longer smell the odour from the cat.”

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Posted 7 months ago

“Product works really well. My dog doesn't go back to mark the area just cleaned. Love the simplicity of spraying the product and leaving it to do it's thing. Easy peasy. Have also used the carpet cleaner to spray on his bedding before washing after he had an accident. Came out nice and fresh from washing machine.”

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Posted 7 months ago

“Great products and very good to deal with! Very happy with all my dealings with Pet Lab so far”

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Posted 7 months ago

“Does what it says”

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Posted 7 months ago

“very helpful and always effeciaent”

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Posted 7 months ago

“I'm totally impressed with the effectiveness of All the PetLab products pictures below. Strongly recommend PetLab products.”

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Posted 7 months ago

“Excellent product, i have ordered 5 Lt eco friendly floor cleaner and its awesome, nice smell as well. Thank you”

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Posted 7 months ago

“It really works! A sanity saver when our new rescue kitten was not using the litter tray. Also works great for general doggy smells.”

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Posted 7 months ago

“Amazing products, great service and value for money! My house is clean and toilet training a breeze with puppy. I couldn’t recommend PetLab more. If you haven’t tried them, please do yourself a favour and order now!”

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Posted 7 months ago

“great company to deal with especially what i was looking for”

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Posted 7 months ago

“Amazing service and amazing product. So glad I got some. My house smells fantastic! Highly recommend.”

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Posted 7 months ago

“I was despairing about what to do until I discovered The Petlab Stain & Urine Remover. Have just got to work on a patch of carpet our adorable but incorrigable rescue hound turned into her preferred toilet spot even after just being outside. The urine smell which permeated the air has been replaced with a very nice and not overbearing fragrance. Just day one but already she seems to have reaised this is no longer her personal patch. That didn't stop her finding carpet in a wardrobe so Petlab to the rescue again. Thank you for creating these products and for giving us pet lovers our sweet smelling lives back again.”

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Posted 7 months ago

“The Enzyme treatment is amazing. It smells so good when it’s first used and when it dries the urine smell is gone for good. I used this to get the smell out of a tiled hallway. Even after mopping the smell was in the grout. This is so good that I also bought the carpet shampoo. Definitely recommend these products”

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Posted 7 months ago

“Major error in judgement, very expensive new carpet and a new puppy! Three years later and multiple professional carpet cleans later, we still had stains. About to have carpet replaced , when we gave E.N.zyme cleaner a go. Started with a litre of ready use and it works. Yes, some stains are taking several treatments, but it really works. Have ordered 300ml. Concentrate to complete . Amazing! (Yes, the dog is still with us).”

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Posted 7 months ago

“Great product and does the job well. First time of buying this and totally impressed”

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Posted 7 months ago

“We have artificial turf and it's always exposed to the sun so with a large dog it gets a Bit stinky. We use the enzyme and disinfectant duo and absolutely swear by it. We live in a rental and they were unsure of us having a dog but we said we would prove there would be no smell and using Pet Lab has proved a point for us and our landlord is very happy.”

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Posted 7 months ago

“Every one of their products I have used are fantastic. They all do what they're supposed to and leave everything fresher. Very Happy customer 😃”

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Posted 7 months ago

“Great products that really do work. I've got large Mastiffs, Tibetan and African that live in the home with us. These products help me maintain a clean environment. I can't express how good the mats are, I lay them over my carpet areas and when it's raining I put them in every door way. I've used all the products over the years and I'm extremely happy with them all, they make cleaning walls where dogs lean so easy to clean, just a quick spray and wipe. Our African mastiff sleep on my bed, I was struggling with our rugs smelling even after a wash but one good wash with the pet lab laundry detergent removed the smell so I'm super happy about that. It removed ALL the odor from acrylic Mink blankets also the wool and cotton. Can't believe it really, I'm extremely happy and highly recommed to anyone looking for products that really work.”

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Posted 7 months ago

“I have the Healthy Habitat and the Enzyme spray and they’re both excellent. They work well, smell gentle and natural. Chemicals make me feel sick so this is a godsend. I’ve started using Healthy habitat on my own toilets and they work a treat! The concentrations last ages once diluted and I love that we can save on packaging - good on PetLab for recommending this option. Highly recommend.”

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Posted 7 months ago

PetLab is rated 4.8 based on 2,417 reviews