PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Wow wow wow. Our 4yr old dog has incontinence so his bedding needs washing daily. We just started to use the Eco laundry liquid and results have been amazing. I can’t smell the urine and no sign of dog hair. We are also using the stain and odour remover and that has been amazing in giving other beds and lounges a freshen up. Such great products.”

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Posted 7 months ago

“I am extremely happy with PetLab! Our puppy had frequent accidents, and this product completely removes any odour or stain. My carpets and fabric couch are now spotless with no sign of the accident ever happened. I've spent a lot of money on various products that don't work nearly as well. I wish I had been recommended to use PetLab first. Highly effective and worth every penny!”

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Posted 7 months ago

“Lives up to all its promises. I got the spray to help with toilet training my pup. He never returned to an area that had been sprayed. I am very impressed and would like to recommend. The laundry liquid is definitely worth it. Miracle products in my opinion.”

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Posted 7 months ago

“Excellent product. Truly removes the dog smell from the beds and blankets!”

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Posted 7 months ago

“This is the ONLY product that I have found to work exactly as it is described. For me it removed odours from a bamboo basket where a cat continually left his calling card. Removal of the odour means Mr Sunny is now leaving that item of furniture alone. In fact, he has taken himself outside for such calls of nature. I love it! Best ever!”

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Posted 7 months ago

“Petlab does everything it claims. I have a 15 year old pup with multiple issues. Petlab washing liquid & spot cleaner has made a big difference. My house & decks have a lovely scent!”

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Posted 7 months ago

“Excellent products! I have 3 mini dachshunds and use the products daily. Wee smell is gone from my house! The laundry liquid has also been great.”

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Posted 7 months ago

“I just love the Healthy Habitat and Enzyme Solution Stain and Odour Remover! These are the best products I have ever used for keeping odours away from the toilet mat my two inside dogs use. They leave the mats clean and smelling like vanilla. A must have for anyone with inside dogs or for those little puppy accidents when you get a new furry family member.”

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Posted 7 months ago

“We have ordered 2 times from pet lab and will continue to. Fast delivery and even better product for our artificial turf. Our backyard has never smelt better.”

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Posted 7 months ago

“Hi Ty, just want to say I’m really happy with the products that I bought from your company as Foster Carer. It’s made my life a lot much easier and I definitely have been telling my friends all about your products. Angela”

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Posted 7 months ago

“The floor mat is amazing…… it does exactly what it was advertised as! I have 1 GSD and 2 kelpies on a rural property and this mat saves my floors!”

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Posted 7 months ago

“This product truly does work ,beautiful fragrance 😍”

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Posted 7 months ago

“I was sceptical, I had tried everything for my cat run. Then I saw pet lab, ordering and delivery was very easy and prompt. I absolutely love the product! It works! Thankyou so much pet lab your product smells amazing and it’s so easy to use and it actually works . I will definitely buy again.”

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Posted 7 months ago

“Excellent product eliminates smell as described. We live in an apartment and use it on artificial grass potty mats and just give them a spay at night. Ordering was easy and delivery was quick.”

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Posted 7 months ago

“Thank you. Pet Lab allows us to enjoy our home and furry family members even more than we do now.”

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Posted 7 months ago

“I stumbled across this brand by accident and what a a find. I have 2 puppies that still piddle everywhere, this product does exactly what is says it does. No odour residue and leaves my house and dog's bedding lovely and fresh !”

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Posted 7 months ago

“The Petlab Stain & Odour is everything they said it would be..very impressed with this product..It leaves the area you spray clean & smelling great , best of all my cavoodle doesn't go back to that spot..I'm very grateful for this product..”

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Posted 7 months ago

“Amazing products. No more cat odours in the litter trays. Great for general cleaning of bench tops etc.”

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Posted 7 months ago

“I have just purchased PetLab products recently, as I have a 13 year old dog that is becoming increasingly incontinent. I have found the products to do as they say and the carpet is left with a nice subtle scent and best of all, no urine smell. I definitely recommend these products if you own animals. Keryn”

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Posted 7 months ago

“Pet Lab is the best I have found on Facebook for a long time… I have used the Urine odour remover and the laundry liquid and love both… I used another brand when my girl had a UTI and it was a failure…didn’t remove smell or anything else…laundry liquid is fantastic… Have as yet to use carpet cleaner shampoo and just ordered healthy habitat….my girl sleeps on bathroom floor so it needs washing more often. Thanks for wonderful products”

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Posted 7 months ago

PetLab is rated 4.8 based on 2,417 reviews