PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,418 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Helping me keep my sanity cause it works”

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Posted 1 year ago

“I used the Enzyme Stain & Odour on old pet stains on my carpet and got fantastic results! I love that the products are eco friendly and chemical free, and have a beautiful fresh smell.”

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Posted 1 year ago

“I have had trouble with my little man peeing in the hallway constantly I have tried other means to stop this I purchased Petlab sprayed the areas he has been peeing liberally with crossed fingers. I have not come home to pee in the hallway since, I have also had a puppy join the family Petlab is great to help with potty training,”

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Posted 1 year ago

“So far so good!! I have had a rescue dog for 3 years and have just brought home a young sister for him. The 3 in 1 cleaner has been a godsend for this little bundle of mischief!! My new pup is sleeping in my ensuite so I can clean up in the morning then spray the 3 in 1 over everything knowing that the area is clean and sanitary for everyone! And won’t hurt my pooches. The fresh smell is great too. When it stops raining I’m going to spray down the back yard with the outdoor cleaner. I’m sure it will vastly improve the ‘ambiance’ I am waiting on the Stain and Odour cleaner and laundry liquid to come through. I’m looking forward to seeing if the cleaner can get a couple of stains out of the rug in my lounge The joys of owning a pup! Thanks PetLab”

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Posted 1 year ago

“I have 3 dogs and 1 cat and just began using your products I find they smell beautiful and take away all doggy smells. Great product.”

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Posted 1 year ago

“Smells lovely and works. No urine smells in the laundry where my puppy is and cleans accidents on the timber floors too. Purchased the concentrate and is such a good idea to save waste and money as I can refill my bottle again and again.”

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Posted 1 year ago

“My cat decided when we moved into our new house he wanted his new toilet to be at our front door. Petlabs has completely gotten rid of the smell as you walk in and has got him now going to the toilet where he should instead of on the tiles at the door. 10/10”

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Posted 1 year ago

“I was amazed at how quickly and effectively the cat urine smell disappeared from the carpet after only one use. Would definitely recommend this product”

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Posted 1 year ago

“After trying virtually all products that are supposed to eliminate odours in artificial grass, without any success, we decided to use your E.N.ZYME solution stain & odour remover. The results we have obtained from the solution are excellent and are really happy we have found something that actually works for us. We would recommend anybody with artificial grass who is having trouble eliminating odours and or stains to try this product. Norman S.”

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Posted 1 year ago

“Love these products. They leave the floors smelling great and l know that they are killing all the nasties. Great product.”

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Posted 1 year ago

“the only cleaning product needed it is easy to use great smelling and I use to clean everything.. I have tried others this is the best”

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Posted 1 year ago

“Unfortunately the products didn’t work for my cat and dog. They continued to pee in the same spots and it didn’t remove the odour from the carpet. I’m sure many people have had success with your product and it was worth a try”

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Posted 1 year ago

“PetLab is great, the products are amazing and customer service is the best. I have a puppy and the PetLab products have been wonderful.”

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Posted 1 year ago

“Very prompt service!! No longer have cat odours. Great cleaning product.”

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Posted 1 year ago

“I have three elderly cats that sometimes miss the mark when it comes to their litter boxes. Petlab cleaning products have helped me keep recurring accident sites clean and stench-free. The concentrated solution is SO much more convenient than buying spray bottles from the pet store every few weeks.”

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Posted 1 year ago

“Fantastic product! We have an old cat and she just forgets where she is. This product has been amazing. Even on the rug. No more cat urine smell.”

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Posted 1 year ago

“Am so in love with the products. Im am truly amazed at how well they work. You won’t be disappointed if you get the product. First time ever that my dogs are not peeing inside. Stains are no longer on my carpet . I’m in love ❤️ Thank you guys”

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Posted 1 year ago

“Loving the cleaning products we brought from pet lab and now looking forward to ordering the extra large mat. Our doggies will love it ❤️ and the best thing is everything is Australian made ❤️thanks pet lab”

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Posted 1 year ago

“Great product, super fast delivery. Will be purchasing again!”

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Posted 1 year ago

“This stain and urine remover is Amazing! I will be coming back for more.”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,418 reviews