PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Absolutely love this product I could not believe how well it worked I purchased it in hope of restoring our hardwood floors while renovating, we tried so many different things to remove the odor and stains out of the boards were the cat had been urinating but that smell just still lingered. I highly recommend this product it works wonders and it smells amazing like professionally cleaned carpet smell and it does not just mask the smell it really does get rid of it. It took me 2 good applications over the troubled spots to permanently remove. I now use it all the time to mop my floors with and it keeps our naughty kitty from peeing were she shouldn’t be.”

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Posted 8 months ago

“Thé stain and odour spray is amazing no more stale smells the carpet is fresh and clean...highly recommend this product.”

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Posted 8 months ago

“Super happy with the mat. Very absorbent for the wet and our dog knows it's his mat. I am looking forward to ordering a larger one for our front entrance, especially with all of the rain we're having at the moment.”

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Posted 8 months ago

“Absolutely removes odour. No stain or maks left like other cleaners. I used a store bought one with oils and it didnt deter the pets. Wouldnt recommend using this on some couch materials because the moisture from utine still left a stain. But excellent on floors &, carpets. Love that there is no rinsing required.”

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Posted 8 months ago

“The ENZYME solution stain and odour remover spray delivers its promises. My house smells clean and fresh and my puppy in training never wees where I have cleaned. I am confident this product has accelerated the toilet training process. It’s good to have on hand because accidents do happen.”

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Posted 8 months ago

“It does what is say it will do my dogs don't pee in side any more especially my male dog I will definitely be ordering more great products 👌”

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Posted 8 months ago

“The Stain and Odour and Healthy Habit helps with removal messes and smells. With two Cavaliers indoors (11 year old and 5 month old) I worry about dog smells in my house. Puppy messes cleaned up with the 2 solutions have kept my house smelling fresh. The laundry liquid helps remove doggy smells.”

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Posted 8 months ago

“I bought this product for my artificial turf that my dogs use - it has become smelly - but pet lab fixed the problem very well.”

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Posted 8 months ago

“My courtyard has always been a bit stinky from my 2 little dachshunds doing their business. I tried everything, vinegar, eucalyptus, other enzyme removers. Nothing was a good fix. Until I discovered PetLab! Now the stinky business is gone so easily! And PetLab were so helpful online recommending what product to use on my outdoor tiles to get the best effect! Thank you PetLab”

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Posted 8 months ago

“Thank you so much for this amazing product 🙌 We recently got a French Bulldog pup and currently toilet training and this product does 100% what it's described to do! Life saver! Since our little girl will be a mostly inside dog, I wanted something to help with the "doggy smell" and this product does exactly that. Thank you so much for this amazing product.. we are definitely now regular customer ❤️”

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Posted 8 months ago

“I've tried the pet odour and stain remover, the carpet shampoo, and healthy habitat. The best product to me is the odour and stain remover. Though it takes many many goes to get rid of the smell once it's set inside carpet and wooden furniture, it really works to remove smells completely once you get every inch treated.”

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Posted 8 months ago

“I haven't received my order yet and am a little disappointed.”

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Posted 8 months ago

“I was sceptical about this product. I sprayed this on the aprtment balcony (20 sq metres) as the dogs occassionally will not use the potty plant grass and have an accident on the concrete tiles. The neighbours below were complaining about the smell so I reasearched and found this product. It has worked a treat - the tiles look cleaner and the smell is fresh. i plan to repeat every few weeks and hopefully the problem is solved.”

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Posted 8 months ago

“Just recently had a litter of puppies and I used pet lab every day and I know Mandy appreciated that her family of JRT"S were very happy and content ❤️ Love this product have been using it for over 5 years very happy. And my poachinies love it as well”

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Posted 8 months ago

“I have found my PetLab product to be excellent and it definitely helps with my puppy’s accidents on both the hard floors and carpet. I can recommend this product. It is a bit pricey and I have to see how long it lasts before needing to reorder. But it does work.”

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Posted 8 months ago

“Very prompt with order and receiving my product. Great to support local products.”

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Posted 8 months ago

“So far so good. I purchased the laundry liquid and the urine remover. The laundry liquid is easy to use and really freshens up the dogs bedding. Our puppy had an accident right on our bed which soaked in and smelt horrendous, the urine remover spray got it out and it smells amazing now!”

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Posted 8 months ago

“These products are amazing! We have used the urine remover and healthy habitat and they both work amazingly, they absolutely remover the urine smell but both have a pleasant scent that is fresh! I am keen to try the carpet cleaner next for a whole house clean but those 2 products are on constant rotation in our cleaning schedule and have made a huge difference!”

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Posted 8 months ago

“This is our first order and certainly won't be our last. Excellent in every way and deeply appreciated. It does everything as advertised which today is refreshing. Thank you again.”

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Posted 8 months ago

“Have been using stain and odour remover for couple of weeks and very happy with results. Finally able to clean up wetting accidents and leaving a nice smell. Cats are not returning to spots no more stepping in a surprise thank you. Also good idea having clear panel on side of container to see level of contents. Well done”

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Posted 8 months ago

PetLab is rated 4.8 based on 2,417 reviews