PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.79

4.8 Rating 2,374 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 26th November 2024

238

Anonymous

Anonymous // 01/01/2019

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“I have used Pet Lab products for 3 years now and love it. I have fake grass for my fur baby to wee on and in the summer i put some turf cleaner in a watering can and just water down every couple of days. No smell at all. I also use yhe Eco Laundry Liquid to wash her blankets etc. I would reccomend Pet Lab to any fur baby mum and dad.”

PetLab 5 star review on 21st October 2024

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Posted 1 month ago

“"Anonymous" As a breeder and foster carer I have quite a few animals and cleaning to keep my family and animals safe is a major daily task. I have loved every PetLab product that I've tried (nearly all of them). After years of wasting money on products that don't work and/or leave a nasty chemical smell around, PetLab has provided products that work and smell great with no offensive chemical odour left behind. Really enjoying the new natural "mint" air freshener as well.”

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Posted 1 month ago

“I purchased the Eco Air Spray and l am more than happy with my purchase. I love the River Mint fragrance.It leaves the room and cat litter trays smelling fresh and clean. I use it throughout the house as well. Definitely recommend this product.”

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Posted 1 month ago

“Recently bought the Grubby Mat and can highly recommend this prodict. It absorbs dirt and water and leaves the floors nice and clean.”

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Posted 1 month ago

“Really work”

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Posted 1 month ago

“We love these products! Our new puppy has completely stopped going to the toilet inside! And all the products smell amazing, especially loving the air spray 😍”

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Posted 1 month ago

“These products are excellent. I love the fact that the cleaner doesn’t need rinsing. The stain and odour remover is really effective. Also I am very sensitive to perfumes. The smell of the products is very mild and does not affect me at all.”

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Posted 1 month ago

“Absolutely love Pet Lab Products!! The washing liquid is the best for pet bedding, the enzyme spray is brilliant for cleaning up accidents & the eco spray is truly the best thingn the market for pet dander smell in the house. The only feedback I have is the eco spray nozzle leaks every time I use it so I feel it needs a different design but it is a new product and the product itself works so well”

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Posted 1 month ago

“Amazing product! It actually works. My beautiful boy Labrador had an accident on my rug. I must have missed it as one day the smell was so bad we had to take the rug out of the house. I tried everything I could get my hands on and was recommended but the smell was still so bad. I was just about ready to throw the rug out until I seen and tried the PetLab carpet cleaner. Wow it worked! Not only did the acid smell go, but it left my rug smelling so beautiful and looked so clean. I have never seen it so clean! I use this product all the time now. I have recommended it to everyone I know.”

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Posted 1 month ago

“Excellent product. No smell anymore.”

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Posted 1 month ago

“Amazing products! We recently adopted a Golden Labrador puppy. She was really good with her toilet training and then went backwards. 😕 I bought the PetLab bundle pack, and we haven't had a toileting accident since. We purchased a cheap upholstery cleaning machine (from a shop starting with K 😉) and have been using it with the PetLab carpet shampoo. It smells amazing and works like a charm! Highly recommend!”

PetLab 5 star review on 17th October 2024

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Posted 1 month ago

“I bought the pet rug in brown, as a kitchen matt. It is brilliant / nice and soft to stand on, and washes like a rag. Stylish too and came so promptly. Brilliant.”

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Posted 1 month ago

“Recently ordered my first pet mat,and I’m thrilled with the mat,It has withstood my two pups running in and out doggy door during their zoomies. It’s easy to clean and its design complements my decor perfectly”

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Posted 1 month ago

“Works very well. As soon as the grass gets a bit smelly we spray the mixture and almost instantly the smell is gone and lasts for a good few weeks before we have to spray again”

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Posted 1 month ago

“Great product”

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Posted 1 month ago

“Have tried vinegar & baking soda on my pavers to get rid of the smell of dog wee but pet lab stain & odour remover is much more effective !”

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Posted 1 month ago

“Very happy with my Pet Lab products! I have the stain remover and disinfectant. The stain remover genuinely is excellent, it removes the stains from poop marks on carpet and odours from the urine and I use the disinfectant on my tiles as needed. I have a medical condition that means I'm super sensitive to smells (both pleasant and unpleasant) and I was concious ordering cleaning products without smelling them first. With the money back guarantee, though, I was happy to give Pet Lab a try and am very happy to say that it's a really pleasant smell but not overpowering at all. Absolutely going to be purchasing refils and highly recommend these products!”

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Posted 1 month ago

“Amazing product…smells Gone! Bedding…Fresh! No more stains on carpet from those little accidents and the puppy pee grass pad isn’t smelling yukko any more. The products keep our Pegstar’s toys, yard grass and stuff super clean and hygienic! Thanks PetLab, I need more of this great stuff!!!”

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Posted 1 month ago

“I had high hopes on this product, unfortunately i've tried spraying 3 different times on my sofa (polyester fabric material), for 3 different pee, 2 pee were a lot, 1 pee was just small marking. The product does not remove the pee smell, the product tries to cover the pee smell, but pee smell is even stronger than the product. I sprayed generously. So I always ended up watering, soaping with normal detergent, and brushing the surface, works 10x better than the spray. Dunno if i did something wrong in the usage :(”

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Posted 2 months ago

“I received my product EN.Zyme solution Very happy with results I would buy it again.”

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Posted 2 months ago

PetLab is rated 4.8 based on 2,374 reviews