PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and great smelling products. Recommended 👍”

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Posted 1 year ago

“I was a little unsure about this stuff but I am pleasantly surprised. Our 1.5 old Groodle had been marking his territory everywhere and I mean everywhere. 2.5meter long blinds were literally covered in wee, the carpets had old stains all over them! Nothing would stop him! In comes PetLab, smell is mostly gone, stains disappeared AND he’s stopped weeing in the same spots! In fact he’s stopped weeing inside as I’ve sprayed it pretty much everywhere! Some places needed extra attempts with the spray but this was months worth of marking his territory! I’m so impressed, I’ve just ordered 5L and will be giving the patio a go as well! Thank you Pet Lab!!!”

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Posted 1 year ago

“A product that genuinely works I am ordering my next bottle now”

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Posted 1 year ago

“Awesome product will definitely use again just love it”

PetLab 5 star review on 30th December 2023

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Posted 1 year ago

“Had a few puppy accidents but since using pet lab she isn’t going back to the same spots. Making puppy training a lot easier”

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Posted 1 year ago

“Smelt great. Used it on old stains and it removed them. I had to apply twice but the stain went. Then applied the Healthy habitat. Would buy again”

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Posted 1 year ago

“I wash all my animals blankets in petlab wash, l find it leaves them smelling really nice and as one of my dogs has skin issues l would rather use this than human washing liquid I definitely recommend petlab products”

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Posted 1 year ago

“We’ve been using the products for a while now for our fake turf, and the stuff actually works! Delivery is always quick too which means I don’t need to stock up to far in advance.”

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Posted 1 year ago

“This is a miracle in a bottle. After using many I was skeptical. It completely eliminates stains and odours. Absolutely brilliant product!!!!”

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Posted 1 year ago

“I use the E.N. ZYME solution stain and odour remover. Extremely effective and easy to use. Very happy with this product.”

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Posted 1 year ago

“Have recently purchased PetAb outdoor deoderiser for artificial grass. Easy to use. Great product. Unbelievable after sales contact. Thank you Ty.”

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Posted 1 year ago

“I have a lot of artificial grass & living in a village with a pet it is great that I can purchase a product that keeps my grass odourless”

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Posted 1 year ago

“Saw instant reduction in return visits to previous pee spots. Nice clean fresh aroma.”

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Posted 1 year ago

“We’ve tried all the petlab products. Been very happy with them all. Before petlab products we were trying desperately to get rid of the stink on our artificial lawn from our dogs to no avail. It’s great to know not only is our lawn being deoderised and urine crystals are being broken down but also its got antibacterial properties.”

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Posted 1 year ago

“I must have been an early user according to the story of how Pet Lab started - I used the En Zyme odor and stain remover and it worked straight away. I then gave it to my cousin with a new puppy! We have just got a new dog and so need it again so ordered and then noticed they make a laundry liquid which I have also ordered. Yesterday I recommended to a friend who has an aging dog. It is the only product I have found that actually works!!!!”

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Posted 1 year ago

“In short, read about this product on line, read reviews order it, honestly thought probably won’t work like other products . Well I’m eating my words this product is amazing I’m still blown away how great it works, thought my rugs where a throw away. Have recommended to my family & friends as well. Going to order the carpet cleaner now.👌”

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Posted 1 year ago

“Awesome product! This is my 2nd purchase and I will continue as not only does it work ! it smells amazing too ! Thanks Petlab for a great product! 😊”

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Posted 1 year ago

“I’m using the concentrate enzyme and disinfectants with pump spray and have been really happy with them. The ease of use and pleasant smell of the enzyme leave the house smelling great and are effective as they’ve been described. And thank you for responding promptly when my pump bottle was defective and sending me a new one. Excellent delivery time and service.”

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Posted 1 year ago

“Smells amazing, everyone comments on how nice the house smells and no pet odours at all. I have an inside cat and dog. Highly recommend”

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Posted 1 year ago

“My daughters room smelt for years because of our dog, especially when its humid, sprayed this wonderful product and the room doesn't smell like urine anymore!”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,417 reviews