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PetLab Reviews

4.8 Rating 2,427 Reviews
95 %
of reviewers recommend PetLab
4.8
Based on 2,427 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
PetLab 5 star review on 9th January 2025
Marg
PetLab 5 star review on 28th December 2024
Luba
PetLab 5 star review on 28th December 2024
Luba
PetLab 5 star review on 28th December 2024
Luba
PetLab 4 star review on 9th December 2024
Diann Hogg
PetLab 5 star review on 26th November 2024
Rosemary
PetLab 5 star review on 25th November 2024
Daisy
243
Anonymous
Anonymous  // 01/01/2019
This product is AMAZING. My room no longer smell's like cat urine. I highly recommend you give this a go, you won't be disappointed.
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Posted 2 years ago
I love these products so good on my floors and carpet if I get an accident from my furbabies. Also great on fake grass to keep it clean and refreshed. 5 ⭐️ ⭐️⭐️⭐️⭐️
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Posted 2 years ago
I have tried other products on my synthetic grass, and they have not taken the urine smell out of the grass, I looked on line and found pet lab, I have a female pug, it’s hard to see where she goes to pee, I just spray over the area, and smell gone, very happy with this product and will keep on buying in the future.
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Posted 2 years ago
Fabulous products at great prices. Quick delivery and top customer service. Highly recommended
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Posted 2 years ago
I have purchased a few products and they are all fantastic. I have three big dogs that live inside and out and these products help get rid of the doggy smell in the bedding and also accidents on the carpet it helps get the smell out. I spray floor and walls where my daughters dogs visit and sometimes mark the wall. So spraying and leaving to dry stops my dogs from marking. Great products. Give them ago. Will love em.
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Posted 2 years ago
I love these products so good on my floors and carpet if I get an accident from my furbabies. Also great on fake grass to keep it clean and refreshed. 5 ⭐️ ⭐️⭐️⭐️⭐️
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Posted 2 years ago
I've used PetLab for over a year and all the products are fantastic. It's easy to order, deliveries are very prompt. I would have no worries in recommending PetLab to anyone.
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Posted 2 years ago
Our front yard smelt like a zoo. 3 dogs on our artificial lawn! Yuk. Not anymore though. PetLab products make sure the smell is gone. Don't know what we'd have done. So glad we found this product, and now recommend it to everyone who owns a dog.
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Posted 2 years ago
My first purchase from The Petlab was a couple of grubby paw mats. Loved them so much that I bought a couple more. I want to purchase another large mat but they are out of stock :( The mats have made a huge difference. My dogs come bounding through the doggy door and I have no hope with getting them to stand for 30 seconds on the mats. However, there has been a vast improvement with the amount of muddy pawprints and dirt that comes into the house. I'm also very impressed with the small mat under one of my dog's bowls. She sticks her whole snout into the water and drools it everywhere. I always have a towel handy for mop-ups, but I don't use it half the time now because the mat soaks up most of it. Happy Days!! So then I decided to purchase the E.N. Zyme stain and odour remover plus the Happy Habitat disinfectant. They couldn't have arrived at a better time because just 2 days after receiving them, one of my dogs (pictured) has developed an incontinence issue (soon to be checked out). Scout had been sleeping on my bed and had an accident. It went straight through the faux mink blanket and through my duvet to the under sheet. Ermagerd!!! This happened late in the afternoon. So I got to work with the stain and odour remover. Followed the instructions and allowed to air dry under a ceiling fan for a few hours until I had to finish it off in the dryer. Good as new and smelling very lush. Couldn't be happier. It happened again a few days later on my son's bed. The same routine and as good as new. I've yet to need the disinfectant spray but fully intend on replacing all my household disinfectants with the Happy Habitat. Biggest bonus is that they're plant-derived and safe for the environment (as well as your furbabies). Thank you thank you thank you The Petlab.
PetLab 5 star review on 4th September 2022 PetLab 5 star review on 4th September 2022
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Posted 2 years ago
With 5 senior and special needs dogs in care, we have the odd accident inside. A quick spray of PetLab and my home smells fresh again
PetLab 5 star review on 4th September 2022
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Posted 2 years ago
These products are fantastic. We use the healthy habitat and odour and stain remover and get great results.
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Posted 2 years ago
I use the Petlab enzyme odour eater and turf disinfectant every week out in our back yard. Our fur baby likes to use the concrete instead of the grass and these products do wonders to eliminate the smell of dog wee which can get quite on the nose if you now what I mean.I love the vanilla smell. Big thanks to Petlab for coming up with this pet friendly product. 👍👍👍👍
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Posted 2 years ago
Absolutely love the laundry liquid. With a new puppy and stressed cats, it has been a life saver.
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Posted 2 years ago
I use the Petlab enzyme odour eater and turf disinfectant every week out in our back yard. Our fur baby likes to use the concrete instead of the grass and these products do wonders to eliminate the smell of dog wee which can get quite on the nose if you now what I mean.I love the vanilla smell. Big thanks to Petlab for coming up with this pet friendly product. 👍👍👍👍
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Posted 2 years ago
The healthy habitat products are all you need to do almost everything for cleaning and house work. From the sideboards in the kitchen to mopping the floors it's the best product I've ever used. No allergies or toxic chemicals for my cats or me. Super efficient and effective. Works brilliantly with the stain and odour remover to remove any nasties left over and both keep the house fresh and hygienic, plus smelling great. It's super easy to use and can be a spray and wipe or leave on product depending on the usage. I did initially have trouble with the enzyme cleaner but the staff were extremely helpful and had excellent advice. If you have a non-standard carpet type don't hesitate to contact them for more specific instructions on how to use it effectively. I would recommend to every pet parent, especially cat owners. Theses are the only products I have found to actually work on cat messes, especially old and fresh urine stains AND odours, and really get rid of the smell completely. I have also found that it's an excellent mould killer and has improved the shower grout immensely. Truly amazing products and people who genuinely want you to be happy with the results. I feel like other people can come into the house and not stress about any smells or germs (mine and theirs) for the first time in a long time.
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Posted 2 years ago
By far the best product on the market for cleaning cat and dog urine . I have 3 geriatric pets so we have lots of accidents . Pet lab is the only product I have used that removes the smell of cat urine from carpets
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Posted 2 years ago
I had two old Westies and have just adopted a 12 year old rescue Westie. I found Petlab invaluable with my two old girls specially towards the end of their lives. Petlab made things so easy. You have thought of everything required for our much loved animals. I will go on using your products with my new rescue and know that I have no worries about clean up mishap’s anymore. Thank you Petlab. 💕
PetLab 5 star review on 4th September 2022 PetLab 5 star review on 4th September 2022
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Posted 2 years ago
We are a small breeder of toy poodles and absolutely love this product. It has made our lives so much easier and no unpleasant odour in our home
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Posted 2 years ago
I have been using the urine stain and odour cleaner for over a year after trying other brands. I find that this produc works l, it is Australian made and it smells great. The concentrated bottles thats makes 6lt reduce packaging so even better.
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Posted 2 years ago
I wouldn't be without these products. I have 2 cats and a dog, and on many occasions they have been my life saviour. So quick and easy to use, and you're guaranteed to get rid of smells as well as knowing everything is sanitised, and it's safe for everyone. Highly recommend.
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Posted 2 years ago
PetLab is rated 4.8 based on 2,427 reviews