PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Really great product an leaves the house smelling amazing to boot. Highly recommend”

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Posted 1 year ago

“The odour remover and cleaner does an amazing job. My puppy still in the progress of toilet training and made quite a bit of accidents, the odour remover and cleaner can easily clean the area and eliminate the smell quickly. I purchased the huge value size, so it would be great if it comes with a funnel for easy dispense. Overall, I would definitely repurchase them again.”

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Posted 1 year ago

“This product is a god send.I have 2 German Shepherds that now only pee in the area I haven't spraye.I havent sprayed there because they are indoor dogs & have their specific area to pee in now.”

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Posted 1 year ago

“artificial turf disinfectant deodoriser good product.”

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Posted 1 year ago

“My pet lab delivery was received more quickly than I expected which was a pleasant surprise and as soon as I received it I sprayed around where our male puppy had been lifting his leg - no more smells. At all. It's also stopped him from going back and now goes outside without prompting. I am now going to shampoo the carpets to get rid of any lingering odours and stains. This is the best product I have ever used and will recommend it to my friends and family. Thank goodness I saw the advert.”

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Posted 1 year ago

“Find this product amazing. Have come back for my second order as wouldn't use anything else now. Excellent”

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Posted 1 year ago

“Fantastic product. Had a really bad smell in the loungeroom from a male dog who was peeing on the curtains and the carpet below. This product has made being in that room much more tolerable now. Have applied twice significantly reduced smell but hasn’t fully taken it away. Also stain has lightened but also hasn’t fully gone away. Going to follow up with further applications and see if that works better. Really happy with the product would order again; although very disappointed with shipping took over 13 days to arrive.”

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Posted 1 year ago

“The odour and stain remover spray is outstanding. Have a pup so we’re having accidents on the rugs. The E.N zyme spray has effectively helped remove urine odour on the rugs leaving a fresh smell. Product does what it says! Extremely happy customer.”

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Posted 1 year ago

“I would recommend this product to everyone. It cleans beautifully and eliminates all urine smells.”

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Posted 1 year ago

“This stuff is amazing! No more smelling fake grass! I can have guests over again!!!”

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Posted 1 year ago

“We love Petlab, it removes the enzymes and helps the area needed to smell nice and normal and doesn't have our house smelling like cat pee.”

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Posted 1 year ago

“We have a small turf area so it can easily get quite stinky however this has worked great!!! Repurchaseing as it cleans and deodorizes everything!”

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Posted 1 year ago

“I've been using the Petlab products for a couple of years now. After years of trying so many different products on the market, l find Petlab products work the best and have used nothing else since first trying them. And the smell is amazing. Not overpowering and makes the house smell so fresh. Keep up the good work guys with these awesome products xx”

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Posted 1 year ago

“We bought the artificial turf treatment and after using it we won’t use any other brand, it was simple to use and has eliminated the odour from the turf caused by our two dogs. Amazing product.”

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Posted 1 year ago

“I purchased the PetLab Enzyme solution stain & odour remover. With a new puppy in the house, it has certainly relieved the stress of accidental carpet wees. Stains and odours are gone!”

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Posted 1 year ago

“Great product with good smell, follow up emails are way too many, almost daily, it’s too much, it’s putting a very dark cloud over a great product”

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Posted 1 year ago

“Amazing company. My order has leaked in packaging and was immediately replaced. recommend highly and product is effective and smells nice. Has rid my floors of dog pee smell.”

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Posted 1 year ago

“Love the laundry liquid makes the dog mats smell clean .”

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Posted 1 year ago

“Very happy with the stain and smell remover. I spray it in the carpets, beds, lounge suite after cleaning. Leaves a beautiful smell everywhere. As you can see from the photo my dogs own the house lol”

PetLab 5 star review on 29th September 2023

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Posted 1 year ago

“Great product. One of our cat's sprayed our fabric lounge and carpet and I used petlab on it and there is no smell left at all. Fantastic. Would highly recommend”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,417 reviews