PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,425 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,425 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“So far, so good. It's early days, but this is the only thing I have tried of quite a few products that seems to actually work at lessening the dog pee smell in the artificial turf. First time you really need to hit it hard and make sure the turf is saturated. Like all of these products they're not cheap, but I don't mind too much if it actually works. The concentrate is definitely the way to go, certainly for the likes of the 50 square metres that I have to cover.”

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Posted 1 year ago

“I use the enzyme solution and stain & odour remover when I wash my polished timber floors. I spray a diluted solution on floor then mop with clean moist mop (rinsed regularly during clean). Floors are streak free and very shiny(gloss is back). Scent is terrific.”

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Posted 1 year ago

“Moved into a rental with an extremely strong urine odour contained within the backyard artificial turf, the smell was so strong that it carried into other outdoor spaces which wasn't pleasant to say the least! I applied the 2 step turf cleaning pack and the results are fantastic, the smell is completely gone which is a testament to the product quality, as the humid hot days here in QLD really amplify urine smells in artificial turf.”

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Posted 1 year ago

“Fantastic products that actually do what they say.”

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Posted 1 year ago

“Great products from the doggies mats to the enzyme urine and stain remover they both work so well ,would recommend their products”

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Posted 1 year ago

“Great product, I use it weekly to keep the lawn fresh and smelling nice with 2 big dogs.”

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Posted 1 year ago

“Love the products they really work.”

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Posted 1 year ago

“Terrific product, very effective at odour removal and keeping areas smelling great. Highly recommended”

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Posted 1 year ago

“Great fresh smell over riding the urine odour when applied.Will certainly recommend to other pet owners”

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Posted 1 year ago

“purchased the outdoor odor remover, and presto, no more odors outside. Great job”

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Posted 1 year ago

“In a multi rescue dog home the clean up can be pretty full on. I’ve used a lot of different products over the years and whilst most are effective inside very few work outside on our concrete entertainment area - not ideal when we like to entertain a lot. These products are nothing short of lifesavers and I’m SO glad I found them.”

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Posted 1 year ago

“The product I ordered has been very good. I was totally stressed out about my new carpet smelling, the bad odour seems to have been eliminated. Also the product ordered was received in a very good time frame.”

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Posted 1 year ago

“The best product I have ever used our puppy toilet training exercise is that much easier now would highly recommend this product to anyone”

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Posted 1 year ago

“No more doggy smells in our courtyard. Smells disappear almost instantaneously replaced with a sweet not too overpowering scent. Can’t live without it now!”

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Posted 1 year ago

“Love using Petlab products they work really well and smell great too”

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Posted 1 year ago

“I love the spray. The stains have reduced and the smell has completely gone.”

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Posted 1 year ago

“I am coming back for more after I ran out of my first 300ml concentrate bottle. My Great Dane puppy is finally house trained and, thanks to PetLab, I still have a fresh smelling living room carpet! Each time the enzyme cleaner removed the smell of dog wee 100% in just one application. I also have a geriatric cat who sometimes confuses my thick woollen kitchen runner with a patch of grass 😱. Due to the thickness of the carpet and the intensity of cat wee smell, there was still some smell left after the first application. After the second, hardcore one (really soak the carpet in mixture, roll it up, cover it in black tarp and place in sun so the enzymes work in overdraft), the smell is gone. Thanks PetLab, I really love this runner!”

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Posted 1 year ago

“Iff you have pets you can't not have this product, I tried everything to eliminate the smell from 3 cats that used the same area, in my garden. I have recently been presented with a litter of puppies it's a no brainer not to have this product on hand.”

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Posted 1 year ago

“I have been using PetLab products for over 2 years due to the quality. I have a small patch of artificial lawn and two small dogs, therefore needs cleaning regularly. PetLab does the job!”

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Posted 1 year ago

“I only leave reviews if a product is worth value and works PETLAB WORKS! I was at wits end with the smell on carpet and after taking appropriate measures thoroughly cleaning the area first and then applied PETLAB generously as recommended to reach the concrete as well, it works! I'm now a regular buyer due to its value for money. Thanks Alison”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,425 reviews