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PetLab Reviews

4.8 Rating 2,426 Reviews
95 %
of reviewers recommend PetLab
4.8
Based on 2,426 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
PetLab 5 star review on 9th January 2025
Marg
PetLab 5 star review on 28th December 2024
Luba
PetLab 5 star review on 28th December 2024
Luba
PetLab 5 star review on 28th December 2024
Luba
PetLab 4 star review on 9th December 2024
Diann Hogg
PetLab 5 star review on 26th November 2024
Rosemary
PetLab 5 star review on 25th November 2024
Daisy
243
Anonymous
Anonymous  // 01/01/2019
I am so so impressed with my pet lab spray when it comes to mopping up littke excited wees and other accidents it smells so nice and leaves the house smelling beautiful and not like a wet dog . Will be ordering the outdoor spray next as we have a big problem with cats peeing on our doors and caravan in our backyard . Thanks so much Pet Lab for a fantastic product will be buying again. One happy customer πŸ˜€
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Posted 2 years ago
Great product, works really well. The odour eliminator has been so helpful as we train our new puppy
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Posted 2 years ago
Bought the stain/odour remover. First time. 5litres. Worth every cent. I will NEVER be without this product. It works!!!! Two of the stinkiest but lovable dogs on the planet just got a whole lot easier to live with. Severe allergies and prone to fungal infections causes bad doggie odour. One treatment on the carpet and WOW! Very happy
PetLab 5 star review on 28th December 2022
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Posted 2 years ago
I’ve have been looking for a product like this for a long time. Thank you Pet Lab. The urine smell has gone
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Posted 2 years ago
Very effective stain and odour remover for our puppy.Didn't leave stain on carpet as another brand I used but most importantly the smell and formula wasn't irritating.
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Posted 2 years ago
Great product, cleans up any pet accidents and leaves no stains, also smells great, can’t recommend enough!
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Posted 2 years ago
Petlab outdoor turf disinfectant is the best product I've ever used for eliminating those horrible urine smells from our two Westies in our small turfed backyard. I never wanted to sit outside on our deck as the sun would heat up the turf the smell was unbearable. I was embarrassed to let people outside. This product is so simple to use and works like magic. Definitely worth trying. Thankyou PetLab.
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Posted 2 years ago
Never received in my order. Have made contact a few times with no response. Very disappointing.
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Posted 2 years ago
HI! We're so sorry to hear your order never arrived, please contact customercare@pet-lab.com.au and we will ensure we assist you in either locating or replacing :)
Posted 1 year ago
i am a new customer to petlab... I came across the site when searching for something to eliminate urine smells, after purchasing a puppy. I must say that I love the scent! I spray it on my furniture because it smells so fresh.. It seems to be working well to eliminate the urine smell too which I am very grateful for... especially for the accidents that happen at other peoples homes - i feel much relief to be able to spray that on the cleaned up area and know that there wont be lingering smells after we leave!
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Posted 2 years ago
The urine stain and smell remover is really good, I just wish I bought more straight away because the urine went quite deep in the couch and somehow by evaporation got to one of the top cushion too. So if it happened on your couch just get the 5L first purchase.
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Posted 2 years ago
Laundry liquid is very good. Have an old dog that has little accidents. Pet Lab helps neutralize urine smell and stains
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Posted 2 years ago
I’ve bought a few different products from PetLab, and love them all!
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Posted 2 years ago
Best product ever for cleaning dog stains out of carpet. Won't be using anything else now. Fantastic product!!
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Posted 2 years ago
These products ACTUALLY WORK!! The hype is deserved! Not only does the smell disappear, but a lovely fresh scent is left in its place!
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Posted 2 years ago
The Healthy Habitat is a lifesaver with a new puppy who is toilet training. Very easy to spot clean or clean an entire area and know that it is clean, as well as puppy being safe from nasty chemicals!
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Posted 2 years ago
Have been using PetLab for a few months now and it has worked wonderfully well. Our little one is proving more difficult to potty train and then thought and having PetLab has ensured our house has remained clean and smell free! Highly recommend for all pet owners.
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Posted 2 years ago
I love petlab, best product I have every used on the carpet . I wish I had done before and after photos
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Posted 2 years ago
Good Natural products and all we use to keep our synthetic turf clean and our furry friend safe.
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Posted 2 years ago
Both sprays work really well and are not irritating or overpowering. Shipping has been super fast and efficient and would absolutely recommend this product to others!
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Posted 2 years ago
Healthy Habitat cleaner. I love it! It gets rid of the smell and cleans the wee up . Great product. I highly recommend it. 😊😊😊
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Posted 2 years ago
PetLab is rated 4.8 based on 2,426 reviews