PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,426 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I’ve been purchasing the Urine stain and Odour Remover solution for over a year now, we live in a uni unit and our backyard has artificial turf. Every few months I need to use this solution to keep the urine smell away. This is the only product that actually works, I tried lots of other products before I discovered PetLab and now it is my “ go to” the results are instant, the smell disappears as soon as I spray. Thank you Pet Lab.”

PetLab 5 star review on 28th November 2022

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Posted 2 years ago

“I haven't had a chance to fully trial this product yet - I have the artificial grass duo pack on order. But I think I may be finally winning against the odour. I've not had a problem until recently when my latest young dog hit adolescence and the urine smell got very strong (very unpleasant for me and my neighbours). I've tried the disinfectant with some success I think, so am going to give the full treatment a go.”

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Posted 2 years ago

“Pet lab has greatly helped me in my endeavours to rid carpet of pet smells. It's hard when previous owners had pets so my guys want to mark their territory- naturally. The washing detergent is great. I use it for the reusable piddle mats I have, along with pet peddling.”

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Posted 2 years ago

“The Healthy Habitat and E.N.Zyme solution are fantastic! They've made my balcony usable again after my puppy's many, many accidents! Great stuff and smells lovely. Would definitely recommend.”

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Posted 2 years ago

“Very happy with there services and advice. Good delivery.”

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Posted 2 years ago

“My carpet was extremely bad with previous owners pet stains, my girl kept weeing and pooing in the same spots, decided to try pet lab as nothing seemed to work, carpet come up so much cleaner, I pre sprayed a day before with pet lab then used it in my carpet shampooer, my girl has now stopped peeing and pooing in those areas, obviously the smell of the urine has gone plus my carpet looks fresher.”

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Posted 2 years ago

“I have been using your wonderful products to keep odours away from patio and catio. My Yorky thinks it’s a good idea to pee on the cat poles 🤣 your products totally remove any odour left behind so everything smells perfect. I would recommend this to anyone who has animals and especially puppies. 100% happy.💙”

PetLab 5 star review on 26th November 2022

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Posted 2 years ago

“First time I have THE PETLAB and absolutely love it. Ordering more”

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Posted 2 years ago

“Very happy with their product, the turf looks fresh and smells great now. Thank you Petlab for this invention.”

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Posted 2 years ago

“I have just made my second order of the E.N zyme solution stain & odour remover which totally eliminates the stains and odour created by our two naughty dachshunds. I also reordered the Healthy Habit pet-safe disinfectant cleaner which leaves their bedding, mats and couches smelling lovely and fresh. We love these products and would thoroughly recommend them. After I ordered I had prompt contact from PetLab and my delivery arrived in under a week Super happy with the products, service and follow up service.”

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Posted 2 years ago

“I've used your products and they're fantastic. I'm looking to order the outside lawn product”

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Posted 2 years ago

“Really appreciated the phone customer service. Thank you!”

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Posted 2 years ago

“Great product for keeping our synthetic grass looking and smelling clean.”

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Posted 2 years ago

“Wonderful product that does what it says on the pack. Removes odours quickly and easily. Would recommend.”

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Posted 2 years ago

“Excellent product Does what it says”

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Posted 2 years ago

“Best product on the market, I never give a 5-star rating but this stuff is absolutely worth its weight in gold! I would give it a 10-star rating if I could.”

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Posted 2 years ago

“Great product and fast delivery 😊”

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Posted 2 years ago

“Pet lab is the best formula spray I have ever used for pet smells and urine stains . I will continue to buy this product . Thanks guys”

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Posted 2 years ago

“Great products, ready for spring cleaning with health habit and mats are just the best. We use one of our mats as a snuffle mat for the baby to find treats. Having a new member in our house the need for elimination of pee smells has been a must and this concentrated product allows me to make a lot more for heaps cheaper. Thanks PetLab for being part of our family”

PetLab 5 star review on 21st November 2022

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Posted 2 years ago

“Easy to use product which removes the odour of the pee accidents which our 9 year old dog sometimes has overnight.I also love the healthy habit and spray it regularly to help with the dog smell in the house”

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Posted 2 years ago

PetLab is rated 4.8 based on 2,426 reviews