PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,417 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Simply the best carpet shampoo. Hands down beats any carpet shampoo on the market and I have tried a lot of them. I have a cat who is now a very grand old girl. Sadly with old age come issues with UTIs and the Thyroid. I was at my wits end with her weeing all over the carpets. My house reeked and I was cleaning the spots as soon as I found them. In the past I have paid $600 to have my lounge room and hallway professionally cleaned only to have the stains reappear in a few days. This is no longer an issue with The Pet Lab Eco Carpet Cleaner and the E.N ZYME Stain & Odour Remover spray. These products are a game changer for me. They have saved my sanity and my cat is now back to using her litter box. A bonus is the orders are dispatched so quickly. Thank you Pet Lab 10/10😊💕”

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Posted 10 months ago

“Absolutely love petlab products. We have just welcomed a groodle puppy to our family and as all well know that little puppies like to do their business EVERY WHERE!! The petlab stain remover and deodorising formula is amazing for getting rid of every stain that our little Teddy has left behind and also leaves a great the carpet smelling fresh”

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Posted 10 months ago

“We used the artificial lawn cleaner/deoderiser and found it amazing to get rid of the awful smell our dogs leave on the lawn. Also the enzyme floor cleaner is good for cleaning up the drool our dogs leave around their drinking bowl”

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Posted 10 months ago

“Healthy Habit product description gives plenty of important information that inspires optimism. As a cat owner who's allergic to cat dander, it promises to minimise the presence of it in my home and, after several applications, I'm optimistic enough of its likely efficacy to have ordered more.”

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Posted 10 months ago

“We now have a best smelling entrance to our house. The fake turf can get pretty pongy with our dog peeing in the same spot all the time. These products eradicate it and leaves a nice smell instead.”

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Posted 10 months ago

“Lovely subtle smell and works really well on both hard surfaces and carpet.”

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Posted 10 months ago

“It’s great have a product that works but also leaves a decent smell afterwards - other products leave a smell almost as bad as the urine! Also happy to know it’s Australian made”

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Posted 10 months ago

“fantastic product’s awesome customer service & delivery.. soo happy found products that get rid of the horrible dog smell”

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Posted 10 months ago

“So far so good. my cat is not peeing in the same places as before. I will keep on using this product. Nothing i had tried before had worked.”

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Posted 10 months ago

“The stain that I purchased your product to remove is still there. The odor is masked by the product. I would appreciate your advice regarding how I might remove the stain caused by cat wee on woollen carpet. Sue Aldrich”

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Posted 10 months ago

“Really good and effective product. I used it on a tile area that my puppy always went to toilet on. He has stopped going there. You do need a lot of product though so I'm going to have to buy some more. Allow at least 2 weeks for shipping.”

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Posted 10 months ago

“I love the Pet Lab products I’ve purchased that keep my house stain & odour free. I no longer fret when stains or pet marks happen. I just reach for the stain & odour remover, the disinfectant and I also use the carpet shampooing product. I also have purchased the throw rug and the wet paw rug. All brilliant products! Thanks Petlab. 🙏🏼”

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Posted 10 months ago

“Petlab is by far the best product I've tried for my pet odours...it truly does what it claims to do and I will continue purchasing and using this product instead of wasting money on other brands. Very happy with the results.”

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Posted 10 months ago

“Fantastic products and have now ordered the carpet shampoo because I am so impressed”

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Posted 10 months ago

“The Petlab range is a fabulous product for those pet accidents both indoors and outside areas. Particularly effective on our artificial grass. The odour remover and disinfectant are very effective. I also use Healthy Habitat disinfectant cleaner and it is very good. These products are by far the best I have found. Always appreciate prompt delivery, great pricing and exceptional customer service. Thank you to The Petlab team!”

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Posted 10 months ago

“Great products & prompt delivery & affordable prices.”

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Posted 10 months ago

“A bit disappointed that hasn’t deterred my cat from peeing in same spot. However it certainly takes away the smell!!”

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Posted 10 months ago

“The product is perfect. We have 2 Dobermans and the pet spray takes away all dog smell from inside and outs the home. It also stopped them peeing in a certain spot. Delivery time was quick also.”

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Posted 10 months ago

“love how the product leaves a great smell no more dog pee smell”

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Posted 10 months ago

“ABSOLUTE MUST 💯 HAVE AT ALL TIMES!! Since discovering Petlab, I NEED it on hand to keep my home n yard smelling sweet. I make sure I never run out!! You need to go GLOBAL so all my friends o.seas can experience the joy of Petlab! AWESOME PRODUCT!!”

PetLab 5 star review on 22nd February 2024

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Posted 10 months ago

PetLab is rated 4.8 based on 2,417 reviews