PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,426 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“I use the healthy habitat every day! A fantastic product to keep everything clean.”

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Posted 1 year ago

“PetLab stain and odour super concentrate 300ml is the best product yet that I've used of many trials of other inferior products. I had a male non desexed cat that started spraying only in my carpeted rooms, used the PetLab and not only did it get rid of terrible odour and stain it also leaves a nice vanilla scented smell for weeks. I also love that it's all natural, so it doesn't harm my animals or kids.”

PetLab 5 star review on 27th February 2023

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“The solution is excellent. Stopped my house from smelling of urine. Well worth it. Would definitely recommend the petlab product.”

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Posted 1 year ago

“If you have a place that smells like you have a kennel next door I can highly recommend Petlab products to eliminate the smells. I have used other products and they do not come near the superior work that Petlab provides. Give their products a go, you will not be disappointed. Finally, the staff are excellent responsive and I always feel satisfied beyond expectations with the service.”

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Posted 1 year ago

“This product is amazing. The Disinfectant Spray eases my mind when my puppy has an accident “ toilet training at present “ then I use the Stain and Odour Remover. It’s wonderful. Smells great no urine smell. I’ve tried many products over the years with all my dogs. This is my favourite. Give it a go. You won’t be disappointed.”

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Posted 1 year ago

“Only IT WORKS I have a cat and she urinated on the floor since we brought her from the shelter 5 years ago. She only peed on the tile floor (phew) but literally everywhere on the tile floor. I watched heaps of professonals' videos regarding cats' urination. What I did: I tried all urine enzyme cleaners sold in Australia (Literally all). Used black light and removed all stains. Placed 5 litter trays for a cat. Used the most expensive litter clay (very soft). Let my cat have urine test and kidney ultrasound - all normal. Cleaned the litter clay everyday and changed the whole clay to new clay once a month. Feliway diffuser - 4 spots. But she still urinated on the floor. I nearly gave up cleaning pee honestly. I found this detergent and thought that it will be the last. I tried.....and she doesn't pee on the same spot anymore! Only Petlab works on my cat's bad habit. I will purchase more and please don't give up this business.....i cannot find the better item.”

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Posted 1 year ago

“PetLab products are amazing! They leave our backyard smelling great! I will be purchasing again! Love it!”

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Posted 1 year ago

“Love this product, used on my artificial grass and its work like a magic. The urine smell disappeared after applying for 2 day. Will buy this product for sure in future.”

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Posted 1 year ago

“PetLab products are amazing! My elder cat keeps having accidents. The laundry liquid & pee remover are fantastic. The only product I’ve ever had that gets cat pee smell out. 😊🍒🌸🐱🐱”

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Posted 1 year ago

“This is the best cleaning product for stains and smells. I have three cats, so it's perfect for when the odd vomit happens on carpet! Highly recommend. It lasts ages too.”

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Posted 1 year ago

“Having recently installed 100 Sq. metres of artificial turf and the owner of 3 dogs, it didn't take long before that we started smelling that stale urine smell. After seeing an ad for Pet Lab's Urine Stain & Odour Remover we decided to give it a try. Quite simply, it works!! Not only does it completely remove the urine smell, it has a nice vanilla odour.”

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Posted 1 year ago

“A must-have with a new puppy! Works great, removes smells effectively and has a pleasant scent to it unlike some other enzyme cleaners out there. Would recommend.”

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Posted 1 year ago

“Very happy with our purchase, great for cleaning the wee pads we use on our balcony”

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Posted 1 year ago

“Great product, smells amazing and makes me feel like everything is clean and disinfected. I use it on our balcony when the dogs miss the pee pads!”

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Posted 1 year ago

“I received my pet mats (finally after them not turning up he first time) but the staff were amazing and got my delivery sorted. I love the mats, my floors are much cleaner now, as the dirt doesnt come in. I have my own dog plus look after 2 other dogs three days a week, so the mats make my life so much better. Thank you.”

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Posted 1 year ago

“Best stuff l have ever used, l have tried a lot of pet sprays and pet lab is far better than any thing else I’ve tried, it is great as a pre stain wash, l spray my dogs beds with it, l find it great on a lot of things, would recommend”

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Posted 1 year ago

“Fantastic Product! Leaves my home smelling Clean and Fresh!”

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Posted 1 year ago

“Very good product and excellent customer service.”

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Posted 1 year ago

“Grubby Paw Doormats - fantastic - non slip back - my spoilt blue cattle dog comes in from the rain - walks across the mat and leaves no foot prints - amazing - great product”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,426 reviews