PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,426 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“Amazing product. Really works well and smells are gone from our artificial grass. Highly recommend.”

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Posted 1 year ago

“The PetLab Eco Laundry detergent is an absolute life saver! We have a 4 month old puppy and we’ve already gone through the 2L bottle in a very short amount of time. It’s also great for our own clothes too”

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Posted 1 year ago

“I love how they offer a super concentrated version with very easy application for larger areas of artificial turf. Makes cleaning very easy and is the best product I have tried to get the smell out of artificial turf.”

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Posted 1 year ago

“I bought the ready-to-use artificial grass odour remover as a trial. It worked so well that I have ordered the concentrate, and once I work out how long this will last I will set up a subscription for regular delivery. Brilliant cost-effective product.”

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Posted 1 year ago

“This stuff is hands down amazing! Instantly removes smelly odour and is completely safe around our kids and dog. Oh... and it smells great! 🙌”

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Posted 1 year ago

“Simple and effective to use. We use the laundry liquid for our dog's bedding. The main products we use are for our snthetic lawn that was proving a challenge to eliminate the urine smell. No problems now with these products that leave our synthetic lawn smelling fresh eliminating the urine smell of our two dogs.”

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Posted 1 year ago

“Fantastic product. My dog is now 16 years old and not so agile now. Sometimes there will be puddles to clean up on the floor and carpet. I use the stain and odour remover and WOW no sign of anything. It’s good for bins too. Hose them out, spray and that will leave them nice and fresh”

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Posted 1 year ago

“I wish I would of found your product earlier it’s amazing”

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Posted 1 year ago

“The products I purchased were the value 2litre enzyme removal and disinfectant pack. Originally I bought the smaller bottles, but because the product is so good, I opted for the 2litre sizes, plus, then the bottles can be used with the hose. I can't wait to receive them. I'm one step away from a fresh, cleaner artificial lawn once more! Thanks Petlab!”

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Posted 1 year ago

“Great products, easy to use. Having access to the videos on how to apply the sprays is also a great bonus. There are no stains or smells on my carpet. The Microfibre Cloths are super absorbent and very handy to have around when accidents happen. I will keep buying these products as they truly work and I love how eco friendly and natural they are!”

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Posted 1 year ago

“The enzyme cleaner and the disinfectant are the best I have ever used. They get rid of all urine smells and have worked really well at cleaning g the car when my pup had a few accidents in there. I will be only using this brand from now on.”

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Posted 1 year ago

“I bought one of the mats to try, it’s brilliant, collects a lot of dirt. The dog also enjoys it and insists on sleeping on it! I’m going to get him a bigger one.”

PetLab 5 star review on 23rd January 2023

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Posted 1 year ago

“I absolutely LOVE this product. I have 4 cats and have found it to be amazing when you find little incidents around. It gets rid of the urine smell and stains and has a pleasant smell. I will continue to use this product and highly recommend anyone with animals to do the same! Plus Petlab is an Australian business which makes it even better!!”

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Posted 1 year ago

“Bought the extra large grubby paw doormat, we live in northern Queensland and the rain had turned our back yard into a muddy bog, we have two labradors and they traipsed muddy footprints in all day. The mat worked fantastically and the floors stayed clean!”

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Posted 1 year ago

“The products are great, removes all traces and seems to encourage my dog not to go in places he previously went!”

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Posted 1 year ago

“The only product on the market that works!!”

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Posted 1 year ago

“This product is amazing. I have tried so many other products on our synthetic grass over the years with dissatisfaction and disappointment. Pet lab has a lovely smell and it works really well without smelling like you are trying to cover a smell up. We were surprised and very happy with this product. Happy dog owners. 🙂”

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Posted 1 year ago

“Great products that “Actually Work” also the Urine spray has pleasant smell and does not affect my hayfever and the pee smell is gone. It also works Tops in the toilet area for the boys that play Fire Hose at times. 😂😂”

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Posted 1 year ago

“The product arrived swiftly and works exactly as advertised. My three dogs love sleeping on the mat, but all the mud and water is trapped from coming in the house.”

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Posted 1 year ago

“Good service Product is right for what we requested”

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Posted 1 year ago

PetLab is rated 4.8 based on 2,426 reviews