PetLab Reviews

Name: PetLab
Address: 2/1 Janice Avenue, Cheltenham, Victoria
Rating: 4.78

4.8 Rating 2,426 Reviews

95 %

of reviewers recommend PetLab

4.8

Based on 2,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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PetLab 5 star review on 9th January 2025

Marg

PetLab 5 star review on 28th December 2024

Luba

PetLab 4 star review on 9th December 2024

Diann Hogg

PetLab 5 star review on 26th November 2024

Rosemary

PetLab 5 star review on 25th November 2024

Daisy

243

Anonymous

Anonymous // 01/01/2019

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“This really works, I've tried everything to get rid of dog and cat urine smells and stains. My home inside and out is now fresh clean and sanitised. Thank you so much for your products”

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Posted 2 years ago

“Excellent products and fast delivery”

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Posted 2 years ago

“I was terrified my house would start smelling since getting a new puppy and trying to toilet train him. But then I chanced upon PetLab and I’m so happy to find a product that will actually break down the accidents and not just mask the smell. The vanilla scent even makes cleaning up so much sweeter and it’s easy enough that the kids know what to do.”

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Posted 2 years ago

“I’ve been using Petlab products for quite a while now and I simply rely on them for my household cleaning with my 2 doggos. The fragrance is what I love too it’s vanillary?? and therefore never leaves a chemical smell - so clever!”

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Posted 2 years ago

“Very happy with the product Will be buying it again”

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Posted 2 years ago

“I have tried everything to rid my artificial grass of my dogs urine smell with no luck but finally with Petlab i have found something that works. Very simple to use and i highly recommend. 10/10”

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Posted 2 years ago

“Awesome product for washing dog bedding! One wash and no smell!!”

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Posted 2 years ago

“Have 2 dogs and a small backyard, so this product has been brilliant for us. I bought a small bottle to try first and some I was back on line to by the biggest bottle I could get. Love it. Thank so much.”

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Posted 2 years ago

“So far I’ve ordered twice from PetLab and their products are amazing. I’ve got the Grubby Paws Mat and a couple of the enzyme cleaners for my courtyard and I can’t recommend them highly enough. I love how detailed the instructions and guides are for the cleaning products too. They’ve clearly put a lot of time into putting these together. Customer service is also top notch - I was sent the wrong item in my first order and all it took was one quick phone call and they made it right immediately. Will definitely be ordering again!”

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Posted 2 years ago

“Didn't really do well all it was described to do. Carpet still stains and leaves an oily mark on all flooring.”

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Posted 2 years ago

“This actually works! It stops our frenchie from going on the concrete and its smells great aswell. Highly recommend.”

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Posted 2 years ago

“Once you try and cancel your subscription they won’t stop sending you time after time I have been in contact to ensure it is cancelled and they continue to send me products I don’t want. It wasn’t even what I requested at subscription. Time to cancel credit card.”

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Posted 2 years ago

“Yeah nah, its not very good ay? Went through 2x 5L bottles, followed the instructions, still stanky.”

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Posted 2 years ago

“We purchased the Enzyme Stain & Odour Remover a couple of months ago and are thrilled that this product works. I wish I had discovered it sooner but grateful to have found it before the summer heat made things worse. It is simple to use, and highly economical (a little goes a long way). I sprayed it on once and the product works instantly. No more offensive dog wee smell and because we were able to remove the odour completely, we were able to train our pup to piddle somewhere else (instead of following her nose). Hooray for products that actually work!!”

PetLab 5 star review on 9th December 2022

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Posted 2 years ago

“Yes happy with product.s. For my dog as only have a small courtyard for her when I can't take for a walk”

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Posted 2 years ago

“Fantastic product, it works wonders, will be ordering of you again, 😀 in the near future. Thank you for a wonderful product ✨️ Merry Christmas 🎅 🎄 ❤️”

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Posted 2 years ago

“New to PetLab and am getting to know the products. So far, so good.”

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Posted 2 years ago

“My 15 year old Labrador is finding it harder to hold onto his pees, and the urine smell was getting very strong with the heat of summer. A spray with Petlab totally removes that offensive odour. I brought the starter packs to give it a go and will definitely be reordering. Thank you for a product that actually works.”

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Posted 2 years ago

“Nothing works better to sanitise our synthetic turf for the dogs.”

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Posted 2 years ago

“Absolutely love your products , I use them every day multiple times on every area my dogs travel ..leaves my spaces smelling fresh n odourless..I’ll be using these products from now on Regards Michelle”

PetLab 5 star review on 6th December 2022

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Posted 2 years ago

PetLab is rated 4.8 based on 2,426 reviews